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VirusScan for Mac 9.2 Known Issues
Technical Articles ID:  KB75475
Last Modified:  3/14/2013


McAfee VirusScan for Mac 9.2
Mac OS X


This article contains important information about known issues of high or medium rating that are outstanding with this product release. This article will be updated if new issues are identified post-release or if additional information becomes available. To read the Release Notes, see: PD23871 - VirusScan for Mac 9.2 Release Notes

Release to World (RTW): July 23, 2012

NOTE: The ePO extensions for McAfee VirusScan for Mac 9.2 are posted separately on the download site. The following list provides the versions of the respective extensions:

Extension Version
Anti-malware reports

These are the same as the previous VirusScan for Mac 9.1 Patch 1 release. Therefore, if you are upgrading from 9.1 Patch 1 and you already have these extensions in ePO, there is no need to check them in again.

Documented Known Issues

No issues at this time.


Reference Number Related Article Issue Description
772960 KB75721 Issue: Upgrade from VirusScan for Mac 8.6.1 to VirusScan for Mac 9.2 causes a VShieldEPOInterface crash.
Workaround: Restart the Mac.
773285 KB75724 Issue: VirusScan for Mac 9.2 shows as being configured in Mountain Lion Notifications Center.
Workaround: See the KnowledgeBase article.
  KB77390 Issue: You see Certificate errors when installing VirusScan for Mac 9.2 (Anti-malware)
Solution: Download and install the reposted VirusScan for Mac 9.2 (Anti-malware) or later.
821823 KB77747 Issue:  The On-access Scan may not scan the network mounted home directories correctly.
Solution: Resolved in Hotfix. See related KB article.
833397 KB77748 Issue: Dashboard shows your Mac is at risk.
Solution: Resolved in Hotfix. See related KB article.
833397 KB77749 Issue: VirusScan for Mac 9.2 reports ERROR INITIALIZING ENGINE. ERROR NO: 7 when upgrading AV Engine.
Solution: Resolved in Hotfix. See related KB article.


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