Application is blocked after you install VirusScan Enterprise 8.x and SiteAdvisor Enterprise 3.5

技術的な記事 ID: KB75624
最終更新: 7/8/2020

環境

McAfee SiteAdvisor Enterprise (SAE) 3.5
McAfee VirusScan Enterprise (VSE) 8.x

問題

An application with a process named navigator.exe or opera.exe is blocked after SAE 3.5 and VSE 8.x are both installed.

You see the following message when you execute navigator.exe:

***C:\Program Files\NetScape\Navigator.exe

***Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.

原因

SAE 3.5 has a Hardening Policy to block non-supported browsers from starting. If an application has a running process with the same name as a blocked process from a non-supported browser, that application is blocked.

解決策

Modify the SAE Hardening Policy:

Log on to the ePolicy Orchestrator console.
Open the Policy Catalog, and select SiteAdvisor Enterprise Plus 3.5.0 from the Product drop-down list.
Select Hardening from the Category drop-down list.
Click the relevant policy, click Browser Control, and deselect the process name from the list associated with Prohibit unsupported browsers.
Click Save.
Apply policy changes to the clients.

影響を受ける製品

SiteAdvisor Enterprise 3.5
VirusScan Enterprise 8.8

言語:

この記事は、次の言語で表示可能です:

English United States
Spanish Spain
French
Italian
Japanese
Portuguese Brasileiro

技術用語集

用語集にある用語をハイライトする

当社の技術用語集を参照してください。

Knowledge Center

Application is blocked after you install VirusScan Enterprise 8.x and SiteAdvisor Enterprise 3.5

環境

問題

原因

解決策

関連情報

影響を受ける製品

言語:

技術用語集

Title

Title

Knowledge Center

Application is blocked after you install VirusScan Enterprise 8.x and SiteAdvisor Enterprise 3.5

環境

問題

原因

解決策

関連情報

影響を受ける製品

言語:

技術用語集

地域を選択してください

Title

Title