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How to manually remove Solidcore Agent for Windows
Technical Articles ID:   KB75902
Last Modified:  6/29/2017
Rated:


Environment

McAfee Application and Change Control (MACC) 8.0.x, 7.0.x, 6.5.x, 6.2.x, 6.1.x

Summary

The following instructions describe how to manually remove the Solidcore Agent after a failing to uninstall it using Add/Remove Programs.

Solution

CAUTION: This article contains information about opening or modifying the registry.
  • The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
  • Before proceeding, Technical Support strongly recommends that you back up your registry and understand the restore process. For more information, see: http://support.microsoft.com/kb/256986.
  • Do not run a REG file that is not confirmed to be a genuine registry import file.
  1. Disable Solidcore and restart the system.
  2. Disable VirusScan Enterprise 8.x Access Protection, if installed. See KB52204 for details on disabling Access Protection.
  3. Click Start, Run, type cmd and click OK.
  4. Type each of the following commands in order and press ENTER after each one:
sc stop scsrvc
sc delete scsrvc
sc delete swin 
"\Program Files (x86)\McAfee\Common Framework\Mctray.exe" unloadplugin=scormcpl.dll  (if MA 4.x)
"\Program files\Mcafee\Agent\x86\Mctray.exe" unloadplugin=scormcpl.dll (if MA 5.x)
del /Q "C:\WINDOWS\system32\drivers\swin.sys"
rmdir /S /Q "<volume>:\Solidcore" (for all volumes c,d,e, etc...)
rmdir /S /Q "C:\Program Files\McAfee\Solidcore"
rmdir /S /Q "\Documents and Settings\All Users\Start Menu\Programs\McAfee\Solidifier" (Windows XP/2003 and below)
rmdir /S /Q "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee\Solidifier" (Windows Vista and above)
rmdir /S /Q "C:\ProgramData\McAfee\Solidcore" (Windows Vista/7/2008 and Solidcore 6.x and above)
reg delete "HKLM\SYSTEM\CurrentControlSet\services\swin" /f
reg delete "HKLM\SOFTWARE\Wow6432Node\McAfee\Agent\Applications\SOLIDCOR5000_WIN" /f (if MA 5.x and x64)
reg delete "HKLM\SOFTWARE\McAfee\Agent\Applications\SOLIDCOR5000_WIN" /f (if MA 5.x and x86)
reg delete "HKLM\SOFTWARE\Network Associates\ePolicy Orchestrator\Application Plugins\SOLIDCOR5000_WIN" /f (if MA 4.x and x86)
reg delete "HKLM\SOFTWARE\Wow6432Node\Network Associates\ePolicy Orchestrator\Application Plugins\SOLIDCOR5000_WIN" /f (if 4.x and x64)
reg delete "HKLM\SOFTWARE\Classes\Installer\Features\4E9BD2348836F234A9BD168E87F25439" /f
reg delete "HKLM\SOFTWARE\Classes\Installer\Products\4E9BD2348836F234A9BD168E87F25439" /f
 

5.  Delete Registry key {432DB9E4-6388-432F-9ADB-61E8782F4593} per Microsoft article http://support.microsoft.com/kb/314481 or run the following from the command line:

reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{432DB9E4-6388-432F-9ADB-61E8782F4593}" /f

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