On-demand scan appears to change the Last Access Date for files hosted on a NetApp Filer using a CIFS share

Technical Articles ID: KB75915
Last Modified: 10/8/2021

Environment

McAfee Endpoint Security Storage Protection (ENSSP) 2.x
McAfee VirusScan Enterprise for Storage (VSES) 1.x

NetApp ONTAP 9.x, 8.x, 7.5.x

Problem

You ran an on-demand scan of a Common Internet File System (CIFS) share hosted on a NetApp system. The Last Access Date of the file changes to the time when the on-demand scan is run.

NOTES:

The column that represents the Last Access Date isn’t displayed by default in Windows Explorer. You must add this column manually (Column name: Date Accessed).
It’s irrelevant from which operating system (NT 5.x or NT 6.x) the on-demand scan is initialized; the result remains the same.

Cause

ONTAP doesn’t respond correctly to the SetFileInformationByHandle function, so it changes the Last Access Date of the file.

Solution

Contact NetApp for assistance with this issue.

To log a case with NetApp, contact NetApp Technical Support.

Affected Products

Endpoint Security Storage Protection 2.x
VirusScan Enterprise for Storage 1.3.x
VirusScan Enterprise for Storage 1.2.x

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English United States
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On-demand scan appears to change the Last Access Date for files hosted on a NetApp Filer using a CIFS share

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

On-demand scan appears to change the Last Access Date for files hosted on a NetApp Filer using a CIFS share

Environment

Problem

Cause

Solution

Affected Products

Languages:

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