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End of Life and End of Sale for Endpoint Encryption Files and Folders 3.1.x
Technical Articles ID:  KB76586
Last Modified:  10/24/2012
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Environment

McAfee Endpoint Encryption Files and Folders (EEFF) 3.1.x

 

Summary

This support statement is provided by the McAfee Product Management Team.
 

Date: Oct 24th, 2012

This announcement is to inform McAfee customers using EEFF 3.1.x about the End of Sale (EOS) and End of Life (EOL) policies and dates.

End of Sale and End Of Life of EEFF 3.1.x

  • Effective April 30th, 2013, EEFF 3.1.x will reach EOS. From this date, you will not be able to purchase these versions.
  • Effective Oct 31st, 2013, EEFF 3.1.x will reach EOL. From this date, McAfee will not provide technical support for these versions. However you can still purchase and receive support for EEFF 3.2.x or 4.x.
Upgrades
If you are using EEFF 3.1.x before the EOL and EOS dates, you should upgrade to either EEFF 3.2.x or EEFF 4.x to continue to receive support. 

McAfee EOL and EOS policy
The current EOL policy states that McAfee supports the current shipping version and the previous version. The EOL Software Support date is one year beyond the EOS date. However, McAfee is notifying you of a version EOL and not a product EOL, therefore the six month EOL date specified here.

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