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EOL for ePolicy Orchestrator 4.5
Technical Articles ID:  KB76892
Last Modified:  12/17/2012
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Environment

McAfee ePolicy Orchestrator (ePO) 4.5

Summary

On December 31, 2013, ePolicy Orchestrator (ePO) 4.5 reaches its end of full service support. ePO 4.5 will no longer be tested with new releases of related products or utilities. As of this date, technical support will no longer be provided for ePO 4.5.

Customers who are still running ePO 4.5 as of December 31, 2013 will be required to migrate to a currently supported version of the product (ePO 4.6 or the following release) immediately.

For important upgrade considerations, see the "Things to know before upgrading" section in the ePO 4.6 Installation Guide (PD22974).

For EOL and EOS lifecycle details, see the McAfee Product and Technology Support Lifecycle page at: http://www.mcafee.com/us/support/support-eol.aspx.
For EOL and EOS policy details, see the Enterprise Products End of Life Policy at: http://www.mcafee.com/common/media/mcafeeb2b/support/terms/Support_Policy-Product_Support_EOL.pdf.


 

Definitions
End of Support (EOS) Notification The notification that establishes when the discontinued product will no longer have General Availability. EOS Notification begins the EOL process.
End of Life (EOL) Period The EOL Period refers to the timeframe beginning with the day that McAfee notifies its intentions to discontinue a product until the last date that the product is formally supported. In general, after the EOL Period is announced, product enhancements are not made.
End of Support The last day that the product is supported according the terms of McAfee’s standard support offering.


Please contact your Account Manager (or Support Account Manager) if you have any questions about this announcement.

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