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Prerequisites when installing or upgrading to MSME 8.0
Technical Articles ID:   KB77173
Last Modified:  1/28/2013
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Environment

McAfee Security for Microsoft Exchange 8.0
Microsoft Exchange Server 2013
Microsoft Exchange Server 2010 SP2
Microsoft Exchange Server 2007 SP3
Microsoft Windows 2012 Standard/Enterprise Server (64-bit)
Microsoft Windows 2008 Standard/Enterprise Server R2 (64-bit)
Microsoft Windows 2008 Standard/Enterprise Server SP2 (64-bit)
Microsoft Windows 2003 Standard/Enterprise Server R2 (64-bit)
Microsoft Windows 2003 Standard/Enterprise Server (64-bit)

Summary

This article lists the prerequisites for installing, or upgrading to, McAfee Security for Microsoft Exchange (MSME) 8.0.

Solution

Prerequisite when installing MSME 8.0
In Exchange 2013, if the Malware Agent is installed, disable the Agent:

  1. Open the Exchange Management Shell. Click StartProgramsMicrosoft Exchange Server 2013Exchange Management Shell.
  2. Change to the folder that contains the Malware Agent script files.
  3. Use the following command to disable the Agent:

    Disable-TransportAgent -Identity "Malware Agent" -confirm:$false
Prerequisites when upgrading to MSME 8.0 from MSME 7.6

  1. Remove the Anti-spam component, if it is installed.
  2. If you have a *.* rule created under file filter in the on-access scanning policy, delete the rule before you upgrade to MSME 8.0.
  3. If the quarantine database is pointing to a shared drive, copy the DATA folder to a different drive before you upgrade to MSME 8.0.
NOTE: Quarantine Manager might show two entries in its dashboard when MSME 8.0 is upgraded from any of the earlier versions. In this scenario, you have to restart the Quarantine Manager service, which will remove the stale information.

To restart the Quarantine Manager service:

  1. Click Start, Run, type services.msc, and press ENTER.
  2. Locate and right-click McAfee Quarantine Manager, then select Restart.

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