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Prerequisites for install or upgrade to McAfee Security for Microsoft Exchange 8.0
Technical Articles ID:   KB77173
Last Modified:  6/5/2019
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Environment

McAfee Security for Microsoft Exchange 8.0
Microsoft Exchange Server 2013
Microsoft Exchange Server 2010 SP2
Microsoft Exchange Server 2007 SP3
Microsoft Windows 2012 Standard/Enterprise Server (64-bit)
Microsoft Windows 2008 Standard/Enterprise Server R2 (64-bit)
Microsoft Windows 2008 Standard/Enterprise Server SP2 (64-bit)
Microsoft Windows 2003 Standard/Enterprise Server R2 (64-bit)
Microsoft Windows 2003 Standard/Enterprise Server (64-bit)

Summary

This article lists the prerequisites for the installation and upgrade to McAfee Security for Microsoft Exchange (MSME) 8.0.

Solution

Prerequisite for MSME 8.0 installation
In Exchange 2013, if the Malware Agent is installed, disable the Agent:
 
  1. Open the Exchange Management Shell. Click StartProgramsMicrosoft Exchange Server 2013Exchange Management Shell.
  2. Change to the folder that contains the Malware Agent script files.
  3. Type the following command to disable the Agent:

    Disable-TransportAgent -Identity "Malware Agent" -confirm:$false
Prerequisites for MSME 7.6 to MSME 8.0 upgrade
 
  • Remove the Anti-spam component, if it is installed.
  • If you have a *.* rule created under file filter in the on-access scanning policy, delete the rule before you upgrade to MSME 8.0.
  • If the quarantine database points to a shared drive, copy the DATA folder to a different drive before you upgrade to MSME 8.0.
NOTE: Quarantine Manager might display two entries in its dashboard when you upgrade MSME 8.0 from an older version. In this scenario, restart the Quarantine Manager service to remove the stale information.

To restart the Quarantine Manager service:
 
  1. Click Start, Run, type services.msc, and press ENTER.
  2. Right-click McAfee Quarantine Manager and select Restart.

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