Peer has shutdown the connection (sadmin config command fails)

Technical Articles ID: KB77208
Last Modified: 11/4/2020

Environment

McAfee Application and Change Control (MACC) 6.1.0

Problem

When you try to import or export with the sadmin config export <file> or sadmin config import <file> commands, the operation fails with the following error:

Peer has shutdown the connection.

The issue occurs with standalone deployments of MACC 6.1.0.

Cause

When you run a standalone deployment, the CriticalProcList registry key is not created. The sadmin config command requires this key. It causes the sadmin config Export\Import command to fail because the registry value is defined as NULL if it is not present.

Solution

This issue is resolved in MACC 6.1.0-671 and later. Technical Support recommends that you upgrade MACC to one of these versions to correct the issue,

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Workaround

CAUTION: This article contains information about opening or modifying the registry.

The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
Before proceeding, Technical Support strongly recommends that you back up your registry and understand the restore process. For more information, see the Microsoft Windows registry information for advanced users article.
Do not run a REG file that is not confirmed to be a genuine registry import file.

Perform the following steps on the standalone system:

Click Start, Run, type regedit, and click OK.
Navigate to the following registry location:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\swin\parameters\]
Create a registry string (reg_sz) value, name it CriticalProcList, and leave the Value data blank.
Run the sadmin config export <file> or sadmin config import <file> again as needed.

Affected Products

Application and Change Control 6.1 (EOL)
Known Issue/Product Defect

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Peer has shutdown the connection (sadmin config command fails)

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Peer has shutdown the connection (sadmin config command fails)

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