On-demand scan (ODS) fails to complete.
You encounter a
Scan32.exe or
Scan64.exe application error, which impedes the ODS task from completing successfully.
The Agent log shows the ODS scheduler reporting the task has started and shows that the Scheduler has stopped the ODS:
i #3368 Sched Scheduler: Invoking task [ <ODS_task_Name> ]...
i #3364 Sched Scheduler: Task [<ODS_task_Name>] exceeded duration limits. Task stopped
I #3364 Sched The task <ODS_task_Name> has been stopped by Scheduler
Windows Application log records the following:
Type: ERROR
Source: Application Error
Event: 1000
Description: Faulting application scan32.exe. version 8.8.0.777. faulting module vsodscpl.dll. version 8.8.0.849. fault address 0x00004a17.
Data: 41 70 70 6C 69 63 61 74 69 6F 6E 20 46 61 69 6C 75 72 65 20 20 73 63 61 6E 33 32 2E 65 78 65 20 38 2E 38 2E 30 2E 37 37 37 20 69 6E 20 76 73 6F 64 73 63 70 6C 2E 64 6C 6C 20 38 2E 38 2E 30 2E 38 34 39 20 61 74 20 6F 66 66 73 65 74 20 30 30 30 30 33 39 39 34
