The underlying behavior of
locking the Outlook client while the scanning process occurs is expected behavior. It secures against users starting mail or attachments before they can be scanned.
Excessive delays aren't desired and improvements have been made within the VSE product releases for the following:
Issue
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Solution
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Where lag occurs in direct response to calendar invites being received.
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Optimized with VSE 8.8 Patch 4 and later.
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Where there's a prolonged scan duration of email attachments.
Example: Office documents
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Improvements made in VSE 8.8 Patch 10 (up to 80% reduction of scan duration).
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See "Solution 2" for assistance with minimizing the delay.
Patches are cumulative; we recommend that you install the latest one.