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Non-Windows McAfee Agent incorrectly reports operating system Build Number and Disk Space in the ePolicy Orchestrator console
Technical Articles ID:   KB77630
Last Modified:  9/4/2018

Environment

McAfee Agent 5.5.x, 5.0.x - supported non-Windows operating systems

For details of McAfee Agent supported environments, see KB51573.

Problem

Systems running McAfee Agent 5.x (non-Windows) report the following inaccurately or as 0 in ePolicy Orchestrator (ePO) properties:
  • OS Build Number
  • Free System Drive Space
  • Total disk space
  • Used disk space

Solution

This issue is being evaluated for consideration in a future product release or update. If this issue significantly impacts your business operations, log on to the ServicePortal and create a Service Request at https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR. Include this article number in the Problem Description field to help us assess the need for product modification.

You can also search the Ideas forum for an existing product idea that matches your requirements, and vote to have it added to the product. For more information about product ideas, see KB60021.

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