SiteAdvisor Enterprise 3.5 does not load in Chrome 25 or later
Technical Articles ID:
KB77685
Last Modified: 1/5/2020
Environment
McAfee SiteAdvisor Enterprise (SAE) 3.5
Google Chrome 25 and later
For details about the SAE supported environments, see KB51244.
Problem
After you install SAE 3.5 on Chrome 25 or later, SAE is not shown in Chrome.
Cause
Changes to Chrome 25 and later require users to manually enable extensions installed by third-party applications.
Solution
This behavior is expected. If you want to use SAE 3.5 with Chrome 25 and later, you must enable the SAE extension after it is installed, or see one of the following workarounds.
For SAE 3.5.0.1228 (patch 3) and earlier, upgrade to SAE 3.5 patch 3 HF1015409 or later.
Updates are available when you log on to the ServicePortal.
Workaround
For SAE 3.5 patch 3 HF1015409
To auto-enable in Chrome, you must create Active Directory Group Policy Object (GPO) rules to auto-enable the SAE extension:
Check in the Google administrative templates to Windows Active Directory.
From the Windows Group Policy Object Editor, configure a list of Force-installed Extensions. It is available under Administrative templates, Google, Google Chrome, Extensions.
