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How to manage Apple iPhone and iPad devices using Data Loss Prevention Endpoint
Technical Articles ID:   KB77769
Last Modified:  1/31/2018
Rated:


Environment

McAfee Data Loss Prevention Endpoint (DLP Endpoint) 11.x, 10.x, 9.x
Apple iPhone and iPad models

Summary

Apple iPhone and iPad products do not display as Removable Storage Devices in DLP Endpoint. Create a Plug and Play Device Definition that allows you to manage iPhone and iPads.

To manage with DLP Endpoint 9.3.x:
  1. Log on to the ePO console.
  2. Click MenuData ProtectionDLP Policy.
  3. Click Device Definition under Device Management.
  4. Click Add NewPlug and Play Device Definition.
  5. Double-click the new Plug and Play Definition.
  6. Click USB Vendor ID/Product ID (VID/PID Codes), click Add New, and type the following:
     
    • 05AC for Vendor ID
    • The Product ID for your device model:
       
      Product ID Model
      12A8 iPhone 7, 8, X
      12A8 iPhone 5, 6s, 6s Plus
      12A8 iPhone 5, 6s, 6s Plus
      12A0 iPhone 4s
      1297 iPhone 4
      1290 iPhone Original
      1292 iPhone 3G
      1294 iPhone 3Gs
      129A iPad
      129F iPad 2

      NOTE: Information for newer iPads is not currently available.

  7. Click OK and close the Edit definition parameter window. 
  8. Click OK again to save new rule.
  9. Click Apply from toolbar and save the new Plug and Play Device Definition. 
To manage with DLP Endpoint 9.4 and later:
  1. Log on to the ePO console.
  2. Click MenuData ProtectionClassification.
  3. Create a Device Classification using the table above. You can use the newly created Device Classification in the Plug and Play Device Rule.

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