This article contains a list of common questions and answers specific to ePO Cloud. It is intended for users who are new to the product, but can be of use to all users.  

For information about general ePO functionality applicable to both cloud and on-premises, see KB81534 - FAQs for ePolicy Orchestrator 5.x.

TIP: For How to content for ePO cloud, see this dynamic list of articles. Or, do the following:

What is the URL to access the ePO Cloud console?
Access the ePO Cloud console at https://manage.mcafee.com.


How do I perform the initial product deployment?
During the ePO Cloud guided setup, a deployment URL is provided. You need to copy the deployment URL to each individual system, and run it. You can either paste the URL into the browser or click the URL, if it is provided in an email. The deployment URL contains an installer that downloads the McAfee Agent and managed product policies to the system. This action brings the system under ePO Cloud management.


How do I customize the ePO Cloud console menu bar?
By default, the menu bar contains icons for four menu categories: Dashboards, Getting Started, Systems, and Queries & Reports. You can drag and drop icons from the cascaded menu on to the menu bar to add them. To remove icons, drag them off the menu bar.


How do I create a custom deployment URL?

For instructions, see KB81829 - How to create an installation URL from ePolicy Orchestrator Cloud.


How do I deploy specific products using ePO Cloud?
See the "Deploy products using a deployment project" section in the ePolicy Orchestrator Cloud Product Guide for details about how to deploy individual products to systems.


Am I responsible for keeping the ePO Cloud server up to date?
No. McAfee automatically updates your ePO Cloud server.