This article contains a list of common questions and answers specific to
ePO Cloud. It is intended for users who are new to the product, but can be of use to all users.
For a list of FAQs for
general ePO functionality applicable to both cloud and on-premises, see
KB81534.
TIP: For a dynamic listing of all
How to content for ePO cloud, click
here. Or, do the following:
- Go to https://support.mcafee.com.
- Type "how to" (including quotes) in the Search Term field.
- Select or type ePO Cloud for the Product, and click Search. The Knowledge Center returns a list of relevant content.
What is the URL to access the ePO Cloud console?
Access the ePO Cloud console at
https://manage.mcafee.com.
How do I perform the initial product deployment?
During the ePO Cloud guided setup, a deployment URL is provided. You need to copy the deployment URL to each individual system, and run it. You can either paste the URL into the browser or click the URL, if it is provided in an email. The deployment URL contains an installer that downloads the McAfee Agent and managed product policies to the system. This action brings the system under ePO Cloud management.
How do I customize the ePO Cloud console menu bar?
By default, the menu bar contains icons for four menu categories:
Dashboards,
Getting Started,
Systems, and
Queries & Reports. You can drag and drop icons from the cascaded menu on to the menu bar to add them. To remove icons, drag them off the menu bar.
How do I create a custom deployment URL?
See
KB81829 for details about how to create a custom deployment URL.
How do I deploy specific products using ePO Cloud?
See the "Deploy products using a deployment project" section in the
ePolicy Orchestrator Cloud Product Guide for details about how to deploy individual products to systems.
Am I responsible for keeping the ePO Cloud server up to date?
No. McAfee automatically updates your ePO Cloud server.
