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System crash when executing an Alternate Data Stream in Application Control Observe mode
Technical Articles ID:   KB78135
Last Modified:  12/10/2015

Environment

McAfee Application Control (MAC) 6.1
Microsoft Windows (all supported versions)

Problem

The system may hang or crash if an Alternate Data Stream (ADS) is executed by an Updater process in Observe mode.
 
Possible scenarios:
  • The system is hosting a Citrix XenApp server and Citrix services are configured as an Updater.
  • An ADS is created and executed in Observe mode by an Updater process.

Solution

 The issue is resolved in MAC 6.1.3.381, which is available by contacting Technical Support.
 
To contact Technical Support, log on to the ServicePortal and go to the Create a Service Request page at https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR:
  • If you are a registered user, type your User Id and Password, and then click Log In.
  • If you are not a registered user, click Register and complete the required fields. Your password and logon instructions will be emailed to you.

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