A Windows pop-up error occurs while running Sysprep with Application Control enabled
Technical Articles ID:
KB78335
Last Modified: 12/18/2019
Environment
McAfee Application and Change Control (MACC) 6.1
Microsoft Sysprep
Problem
Running sysprep.exe, with the Generalize option selected, results in a Microsoft Windows pop-up error when MACC is in Enable mode. This error occurs during boot.
NOTE: Sysprep is the name of Microsoft's System Preparation Tool for Microsoft Windows operating system deployment. For details, see: http://support.microsoft.com/kb/302577.
Solution
Configuresetupcl.exeas an Updater to resolve this issue.
Standalone:
Use sadmin to configure setupcl.exe as an Updater:
Click Start, Run, type cmd, and then click OK.
Type the following command and press Enter:
sadmin updaters add setupcl.exe
Managed by ePolicy Orchestrator:
Configure setupcl.exe as an Updater in the MAC policy and push to the host systems:
Log on to the ePO console.
Click Policy Catalog.
Select Solidcore 6.x.x:Application Controlfrom the Product drop-down list.
Edit the policy.
Click the Updater tab and configure setupcl.exe as an Updater.
Send an agent wake-up call to the appropriate host systems.
