A Windows pop-up error occurs while running Sysprep with Application Control enabled

Technical Articles ID: KB78335
Last Modified: 12/18/2019

Environment

McAfee Application and Change Control (MACC) 6.1

Microsoft Sysprep

Problem

Running sysprep.exe, with the Generalize option selected, results in a Microsoft Windows pop-up error when MACC is in Enable mode. This error occurs during boot.

NOTE: Sysprep is the name of Microsoft's System Preparation Tool for Microsoft Windows operating system deployment. For details, see: http://support.microsoft.com/kb/302577.

Solution

Configure setupcl.exe as an Updater to resolve this issue.

Standalone:
Use sadmin to configure setupcl.exe as an Updater:

Click Start, Run, type cmd, and then click OK.
Type the following command and press Enter:

sadmin updaters add setupcl.exe

Managed by ePolicy Orchestrator:
Configure setupcl.exe as an Updater in the MAC policy and push to the host systems:

Log on to the ePO console.
Click Policy Catalog.
Select Solidcore 6.x.x:Application Control from the Product drop-down list.
Edit the policy.
Click the Updater tab and configure setupcl.exe as an Updater.
Send an agent wake-up call to the appropriate host systems.

Affected Products

Application and Change Control 6.1
Known Issue/Product Defect

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A Windows pop-up error occurs while running Sysprep with Application Control enabled

Environment

Problem

Solution

Affected Products

Languages:

Glossary of Technical Terms

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Knowledge Center

A Windows pop-up error occurs while running Sysprep with Application Control enabled

Environment

Problem

Solution

Affected Products

Languages:

Glossary of Technical Terms

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