Error: Failed dependencies (when installing VirusScan Enterprise for Linux 1.9.x on RedHat 6.x or CentOS 6.x systems)

Technical Articles ID: KB78847
Last Modified: 3/18/2015

Environment

McAfee VirusScan Enterprise for Linux (VSEL) 1.9.x

CentOS 6.x
RedHat 6.x

Problem

The following errors display when you install VSEL 1.9.x on a CentOS 6.x (Full or Minimal Install Set) or RedHat 6.x install:

error: Failed dependencies:
unzip is needed by McAfeeVSEForLinux-1.9.x.xxxx-xxxx.noarch

installer: Failed to install McAfeeVSEForLinux rpm package

McAfeeVSEForLinux-1.9.x.xxxx.-installer: line xxx: ed: command not found

'WARNING:McAfeeVSEForLinux web monitor cannot be installed as 32-bit PAM libraries are not present on your system.

Cause

Prerequisite packages have not been installed.

CentOS 6.x versions can be downloaded as Full and Minimal install set ISOs; the Minimal install set includes only minimum packages support. The Minimal install set may have none of the VSEL prerequisites listed in the Solution, so it is vital to check all dependencies on this version.

RedHat and CentOS "Full" Install also will not have the pam.i686 and libgcc.i686 installed by default. Check for "ed" and "unzip" packages to avoid install errors.

Solution

If you install VSEL 1.9.x to CentOS 6.x or Redhat 6.x, you must ensure the following packages are present:

32-bit CentOS (Minimal or Full install set) or RedHat 6.x

yum install unzip
yum install ed

64-bit CentOS (Minimal or Full install set) or RedHat 6.x

yum install unzip
yum install ed
yum install pam.i686 (You must accept install of "all" depenedencies)
yum install libgcc.i686 (You must accept install of "all" depenedencies)

The package installs can be quickly verified by logging on to a terminal session as "root" and running the following command for each package:

rpm -qa | grep -i <package name>

For example, "rpm -qa | grep -i pam" will return all packages installed which have pam in the name. The pam list should include "pam-<version-details>.i686" (the i686 denotes the 32-bit package).

Related Information

IMPORTANT:

Previous versions of VSEL (1.6, 1.7, 1.7.1) have not been tested, and are not supported on CentOS or RedHat 6.4, 6.5, or 6.6 full or minimal installations.
CentOS 7 is supported only by VSEL 2.01, which is available from the Product Downloads site with a valid Grant Number.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Affected Products

Install/Uninstall
VirusScan Enterprise for Linux 1.9.x

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Error: Failed dependencies (when installing VirusScan Enterprise for Linux 1.9.x on RedHat 6.x or CentOS 6.x systems)

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Error: Failed dependencies (when installing VirusScan Enterprise for Linux 1.9.x on RedHat 6.x or CentOS 6.x systems)

Environment

Problem

Cause

Solution

Related Information

Affected Products

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Glossary of Technical Terms

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