After installing VSEL 1.9 on an Ubuntu 12.04 or 12.10 server, the symbolic links to some programs change to point to the McAfee Runtime folder

Technical Articles ID: KB78860
Last Modified: 2/13/2015

Environment

McAfee VirusScan Enterprise for Linux 1.9
Ubuntu 12.xx

Problem

When the McAfee runtime libraries (MFErt.i686.deb) are installed, a sym link named ld-linux.so.2 is created in the /lib folder, and it is linked ld-mfert.so.2 (in the same folder), which then points to the /opt/McAfee/runtime/2.0/lib/ld-linux.so.2 file.

This changes the system link to the /lib/i386-linux-gnu/ld-2.15.so file which informs all the installed programs where to find library files to run with.

To see the issue, you can run the following command:

ldd /path to executable/

For example, for Adobe Reader:

ldd /opt/Adobe/Reader9/Reader/intellinux/bin/acroread

Produces an output similar to the following:

linux-gate.so.1 => (0xf77ce000)
libBIB.so => not found
libBIBUtils.so => not found
libACE.so => not found
libAGM.so => not found
libCoolType.so => not found
libAXE8SharedExpat.so => not found
libJP2K.so => not found
libAdobeXMP.so => not found
libpthread.so.0 => /opt/McAfee/runtime/2.0/lib/libpthread.so.0 (0xf7777000)
libicuuc.so.36 => not found
libssl.so.0.9.8 => not found
libcrypto.so.0.9.8 => not found
libxml2.so.2 => not found
libm.so.6 => /opt/McAfee/runtime/2.0/lib/libm.so.6 (0xf7751000)
libdl.so.2 => /opt/McAfee/runtime/2.0/lib/libdl.so.2 (0xf774c000)
libgdk_pixbuf_xlib-2.0.so.0 => not found

Solution

Remove VSEL, McAfee runtime, and McAfee CMA:
1. Open a command line session
2. Type the following command and press ENTER:
  
  sudo dpkg --purge mcafeevseforlinux
3. Type the following command and press ENTER:
  
  sudo dpkg --purge mfecma
4. Type the following command and press ENTER:
  
  sudo dpkg --purge mfert
Type the following command and press ENTER:

unlink /lib/ld-linux.so.2
Confirm /lib/i386-linux-gnu/ld-2.15.so is present on the server and then create the link. Type the following command and press ENTER:

ln –s /lib/i386-linux-gnu/ld-2.15.so /lib/ld-linux.so.2
Copy pam_unix.so and pam_nologin.so from /lib/i386‑linux‑gnu/security directory to a temporary directory (/tmp) on the 64‑bit Ubuntu system.
In root ( / ), create a folder named pam32lib.
Copy pam_unix32.so and pam_nologin.so to the pam32lib directory:
1. Type the following command and press ENTER:
  
  cp /tmp/pam_unix.so /pam32lib/pam_unix32.so
2. Type the following command and press ENTER:
  
  cp /tmp/pam_nologin.so /pam32lib/pam_nologin32.so
Reinstall:
1. Type the following command and press ENTER:
  
  sudo dpkg ‑i MFErt.i686.deb
2. Type the following command and press ENTER:
  
  sudo dpkg ‑i MFEcma.i686.deb
3. Type the following command and press ENTER:
  
  bash McAfeeVSEForLinux‑1.9.0.<build number>‑installer

Affected Products

Install/Uninstall
VirusScan Enterprise for Linux 1.9.x (EOL)

Knowledge Center

After installing VSEL 1.9 on an Ubuntu 12.04 or 12.10 server, the symbolic links to some programs change to point to the McAfee Runtime folder

Environment

Problem

Solution

Affected Products

Title

Title

Knowledge Center

After installing VSEL 1.9 on an Ubuntu 12.04 or 12.10 server, the symbolic links to some programs change to point to the McAfee Runtime folder

Environment

Problem

Solution

Affected Products

Choose your region

Title

Title