Computer stops responding when booting with Junction drives created

Technical Articles ID: KB79334
Last Modified: 12/19/2019

McAfee Application and Change Control (MACC) 6.1.x, 6.0.x

When MACC is enabled, the computer locks up if you create NTFS Junctions.

For information about Junctions, see http://technet.microsoft.com/en-us/sysinternals/bb896768.aspx.

This issue is resolved in MACC 6.1.4 and later.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

To work around this issue, use the following steps:

Run the following command:

sadmin config set customerconfig=<current decimal value> + 128

NOTE: You can retrieve the current decimal value using the sadmin config show command.
Run the following command:

sadmin skiplist add –i “\system volume information\MountPointManagerRemoteDatabase”
Restart your computer.

Application and Change Control 6.1 (EOL)
Known Issue/Product Defect

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