Computer stops responding when booting with Junction drives created

Technical Articles ID: KB79334
Last Modified: 12/19/2019

Environment

McAfee Application and Change Control (MACC) 6.1.x, 6.0.x

Problem

When MACC is enabled, the computer locks up if you create NTFS Junctions.

For information about Junctions, see http://technet.microsoft.com/en-us/sysinternals/bb896768.aspx.

Solution

This issue is resolved in MACC 6.1.4 and later.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Workaround

To work around this issue, use the following steps:

Run the following command:

sadmin config set customerconfig=<current decimal value> + 128

NOTE: You can retrieve the current decimal value using the sadmin config show command.
Run the following command:

sadmin skiplist add –i “\system volume information\MountPointManagerRemoteDatabase”
Restart your computer.

Affected Products

Application and Change Control 6.1
Known Issue/Product Defect

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Computer stops responding when booting with Junction drives created

Environment

Problem

Solution

Workaround

Affected Products

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Knowledge Center

Computer stops responding when booting with Junction drives created

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Solution

Workaround

Affected Products

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