Computer stops responding when booting with Junction drives created

Technical Articles ID: KB79334
Last Modified: 12/19/2019

McAfee Application and Change Control (MACC) 6.1.x, 6.0.x

When MACC is enabled, the computer locks up if you create NTFS Junctions.

For information about Junctions, see http://technet.microsoft.com/en-us/sysinternals/bb896768.aspx.

This issue is resolved in MACC 6.1.4 and later.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

To work around this issue, use the following steps:

Run the following command:

sadmin config set customerconfig=<current decimal value> + 128

NOTE: You can retrieve the current decimal value using the sadmin config show command.
Run the following command:

sadmin skiplist add –i “\system volume information\MountPointManagerRemoteDatabase”
Restart your computer.

Application and Change Control 6.1
Known Issue/Product Defect

This article is available in the following languages:

English United States
Japanese

Highlight Glossary Terms

Please take a moment to browse our Glossary of Technical Terms.

Knowledge Center