Supported platforms for Management of Native Encryption
Technical Articles ID:
KB79375
Last Modified: 4/8/2020
Environment
McAfee Management of Native Encryption (MNE) 5.x, 4.x
Summary
As Apple and Microsoft release new operating systems or service packs, the original McAfee product guides might not reflect the current support policy for those platforms. Most of the following information is available in the Product Guides and Release Notes. But, some of the information is available only in Product Management statements published in the Knowledge Base.
Recent updates to this article:
Date
Update
April 8, 2020
Changed MNE Help Extension build number from 5.0.0.011 to 5.0.0.010.
February 10, 2020
Title shortened to meet new standards.
November 12, 2019
Correction implemented for Windows 10 Version 1909:
From: October 2019 Update
To: November 2019 Update
November 8, 2019
Added support for Windows 10 version 1909 (October 2019 Update).
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Contents
Click to expand the section you want to view:
MNE is a management product that allows ePolicy Orchestrator (ePO) administrators to manage Apple FileVault and Microsoft BitLocker, the native encryption offerings on OS X (Mac) and Windows systems, respectively. MNE can also help users in system recovery, and provides rich audit and reporting capabilities.
NOTE: See the Related Information section for where to download McAfee products and updates. For hotfixes, see the footnotes.
RTS = Released to Support
GA = General Availability
1
MNE 2.0.1 added support for Apple FileVault on OS X 10.10 (Yosemite).
2
MNE 2.0 provides management of Apple FileVault and Microsoft BitLocker.
3
MNE 1.0 provided management of Apple FileVault only. (EOL - March 31, 2016)
4
The MNE OS X client packages have not been updated in this release. So, the MNE 3.0.x release package includes the Mac OS X 2.1.0 client and Drive Encryption GO (DEGO) software packages.
MNE 2.1.0 Hotfix 1072394 is a Mac OS X only release used for the management of FileVault. This hotfix is available on the Product Downloads site.
7
MNE 2.1.1 is a Mac OS X release:
This release includes the fixes for issues addressed in MNE 2.1.0 Hotfix 1072394.
Adds support for Apple FileVault on OS X 10.11 (El Capitan).
MNE 2.1.1 Mac client is compatible with MNE 2.1 and MNE 3.0.x extensions.
8
The MNE OS X client packages have not been updated in this release. So, the MNE 4.1.0 release package includes the Mac OS X 4.0.0 client and DEGO software packages.
9
This release package now includes the Mac OS X 4.1.0 client and DEGO software packages to support Mac OS X Sierra 10.12.0. The Windows client packages have not been updated in this release.
10
The MNE 4.1.2 package at the download site has the build number 4.1.2.9.
Extensions Information
MNE Version
MNE Admin
Extension
MNE
Advanced
Features
Extension 4
MNE Help
Extension
DPSSP 1
Extension
DEGO 3
Extension
Maintenance
Mode Tool 4
MNE 5.0.2
MNE 5.0.1
5.0.1.2
-
5.0.0.010
1.3.2.7
7.2.8.4
1.1.0.11
MNE 5.0.0
5.0.0.111
-
5.0.0.010
1.3.2.7
7.2.8.4
1.1.0.11
MNE 4.1.5
4.1.5.11
1.0.0.11
4.1.2.030
1.3.2.7
7.2.7.7
1.1.0.9
MNE 4.1.4
4.1.4.12
1.0.0.11
4.1.2.030
1.3.2.7
7.2.5.24
1.1.0.9
MNE 4.1.3
4.1.3.6
1.0.0.11
4.1.2.030
1.3.1.1
7.2.3.29
1.1.0.9
MNE 4.1.2
4.1.2.11
1.0.0.11
4.1.2.030
1.3.1.1
7.2.2.14
1.1.0.9
MNE 4.1.1
4.1.1.5
1.0.0.9
4.1.0.030
1.3.0.12
7.2.1.24
1.1.0.5
MNE 4.1.0
4.1.0.37
1.0.0.9
4.1.0.030
1.3.0.6
7.1.3.547
1.1.0.5
MNE 4.0.0
4.0.0.206
1.0.0.8
4.0.0.030
1.2.0.9
7.1.3.547
1.1.0.5
MNE 3.0.1
3.0.1.7
-
3.0.0.010
1.2.0.3
7.1.3.547
1.1.0.2
MNE 3.0.0
3.0.0.92
-
3.0.0.010
1.2.0.3
7.1.2.494
1.1.0.2
MNE 2.1.1
3.0.1.7
-
3.0.0.010
1.2.0.3
7.1.3.547
-
MNE 2.1.0
2.1.0.99
-
2.1.0.010
1.1.0.37
7.1.2.494
-
MNE 2.0.0
2.0.0.302
-
2.0.0.040 2
1.0.1.20
-
-
MNE 1.0.0
1.0.0.81
-
100.06
-
-
-
1
The Data Protection Self Service Portal (DPSSP) extension is included in the MNE package for convenience. But, it is developed as a separate component, so it has its own version number.
2
When upgrading, you must remove the existing MNE 1.0 help extension before checking in the MNE 2.0 help extension. If you fail to do so, you incur the error described in KB82509.
3
The DEGO extension is included in the MNE package because the DEGO for Mac OS X client package requires it. But, it is developed and also distributed as part of the Drive Encryption product, as reflected in the version number.
4
MNE adopts a component-based development approach, where each major component has its own separate version number. As a result, components such as the Advanced Features extension introduced in MNE 4.0 has a version number that might differ from the main product version. The Advanced Features functionality was merged into the MNE Admin extension as of MNE 5.0.0.
NOTE: If the operating system is not listed, it is not supported.
Windows operating systems
Windows
Microsoft
Supported
Service Pack
MNE 5.0.0 5.0.1
5.0.2
MNE 4.1.5
MNE 4.1.3
4.1.4
MNE
4.1.2
MNE 4.0.x 4.1.0
Server
Windows Server 2019 (all editions)
Yes
Yes
Yes
Yes
No
Windows Server 2016 (all editions)
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2012 R2 (all editions)
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2012 (all editions)
-
Yes
Yes
Yes
Yes
Yes
Windows Server 2008 R2 (x86 processors only)
(all editions) NOTE: Itanium processors are not supported.
-
Yes
Yes
Yes
Yes
Yes
Client
Windows 10 version 1909 (November, 2019 Update)
Windows 10 version 1903 (May 2019 Update)
(32-bit and 64-bit)(Editions: Pro, Enterprise)
Yes
Yes
No
No
No
Windows 10 version 1809 LTSC (October 2018 update) 3
32-bit and 64-bit)(Enterprise)
Yes
Yes
Yes
No
No
Windows 10 version 1809 (October 2018 Update)
(32-bit and 64-bit) (Editions: Pro, Enterprise)
Yes
Yes
Yes
No
No
Windows 10 version 1803 (April 2018 Update) 6
(32-bit and 64-bit)(Editions: Pro, Enterprise)
Yes
Yes
Yes
No
No
Windows 10 version 1709 (Fall Creators Update) 4
(32-bit and 64-bit) (Editions: Pro, Enterprise)
-
Yes
Yes
Yes
Yes
No
Windows 10 version 1703 (Creators Update) 4
(32-bit and 64-bit) (Editions: Pro, Enterprise)
-
Yes
Yes
Yes
Yes
No
Windows 10 version 1607 LTSB (Anniversary Update) 3
(32-bit and 64-bit), (Enterprise)
Yes
Yes
Yes
Yes
No
Windows 10 version 1607 (Anniversary Update)
(32-bit and 64-bit) (Editions: Pro, Enterprise)
Yes
Yes
Yes
Yes
No
Windows 10 version 1507 (General Availability) 2
(32-bit and 64-bit), (Editions: Pro, Enterprise)
-
Yes
Yes
Yes
Yes
Yes
Windows 8.1, including updates(32-bit and 64-bit)
(Editions: Enterprise, Professional)
-
Yes
Yes
Yes
Yes
Yes
Windows 8.0 (32-bit and 64-bit)
(Editions: Enterprise, Professional)
-
Yes
Yes
Yes
Yes
Yes
Windows 7.0 (32-bit and 64-bit)
(Editions: Enterprise, Ultimate)
SP1
Yes
Yes
Yes
Yes
Yes
Windows 10 To Go (64-bit) 1, 5
-
Yes
Yes
Yes
Yes
Yes
Windows 8.x To Go (32-bit and 64-bit) 1, 5
-
Yes
Yes
Yes
Yes
Yes
1
See KB82249 for further information about support for Windows To Go.
2
Includes support for Microsoft Windows 10 version 1511 and Windows 10 Anniversary Update. To review Windows 10 compatibility with McAfee products, see KB85784.
3
Windows 10 Enterprise Long Term Servicing Channel (LTSC) or Long-Term Servicing Branch (LTSB), is only supported with MNE 4.1.1 and later. NOTES:
NOTE: ePO 5.10.0 applies to both ePO on-premises and McAfee ePO on Amazon Web Services (ePO on AWS).
ePO
Version
MNE
4.1.4
4.1.5 5.0.0 5.0.1
5.0.2
MNE
4.1.1
4.1.2
4.1.3
MNE
4.1.0
MNE
4.0.0
ePO 5.10.0
Yes
No
No
No
ePO 5.9.1, 5.9.0
Yes
Yes
No
No
ePO 5.3.3
Yes
Yes
Yes
No
ePO 5.3.2
Yes
Yes
Yes
Yes
ePO 5.3.1, 5.3.0
Yes
Yes
Yes
Yes
ePO 5.1.3, 5.1.2
No
Yes
Yes
Yes
ePO 5.1.1, 5.1.0
No
Yes
Yes
Yes
Supported McAfee Agent versions
MA – Windows clients
Version
MNE 4.1.5 5.0.0 5.0.1 5.0.2
MNE
4.1.2
4.1.3 4.1.4
MNE
4.0.0
4.1.0
4.1.1
MA 5.6.0 - 5.6.2 1
Yes
No
No
MA 5.5.2, 5.5.1, 5.5.0
Yes
Yes
No
MA 5.0.6, 5.0.5
Yes
Yes
Yes
MA 5.0.3, 5.0.4
Yes
Yes
Yes
MA 5.0.1, 5.0.2
Yes
Yes
Yes
MA 5.0.0
Yes
Yes
Yes
MA 4.8.x (GA) 2
No
No
No
1
MA 5.6.0 is the minimum supported version for customers intending to use the McAfee Preboot with Data Exchange layer (DXL) Provisioning introduced with MNE 5.0.0
2
MA 4.8.x has reached End of Life and is no longer supported.
MA - macOS clients
Version
MNE
4.1.5 5.0.0 5.0.1 5.0.2
MNE 4.1.3 4.1.4
MNE
4.1.2
MNE
4.0.0
4.1.0 4.1.1
MA 5.6.2 5
MA 5.6.0, 5.6.1
Yes
Yes
Yes
No
MA 5.5.2
Yes
Yes
Yes
No
MA 5.5.1 Hotfix 1248290 (build 5.5.1.374)
Yes
Yes
Yes
No
MA 5.5.0, 5.5.1
No
Yes
Yes
No
MA 5.0.6 3
No
Yes
Yes
Yes
MA 5.0.5
No
Yes
Yes
Yes
MA 5.0.3, 5.0.4
No
Yes
Yes
Yes
MA 5.0.2 2
No
Yes
Yes
Yes
MA 5.0.1 1
No
Yes
Yes
Yes
MA 5.0.0
No
No
No
No
MA 4.8.x 4
No
No
No
No
1
IMPORTANT: WithMcAfee Agent 5.0 and later, support is provided only for OS X 10.10 (Yosemite) with MNE 2.0.1 and later releases.
2
Recommended minimum versions to use with OS X 10.10.x (Yosemite) and 10.11.x (El Capitan).
3
Recommended minimum version to use with macOS High Sierra (10.13.x) is MA 5.0.6 Hotfix 1211288 (HF1211288)
4
MA 4.8.x has reached End of Life and is no longer supported.
5
Minimum supported version to use with macOS Catalina 10.15.x.
IMPORTANT: McAfee recommends that you do not use DPSSP on public computers, and close the browser after recovery.
Browser
Google Chrome
Internet Explorer
Mozilla Firefox
Safari 1
1
Take care when using Safari because of the non-standard behavior of its page caching.
Supported Languages for McAfee Preboot (MNE 5.0 and later)
English
Supported languages for MNE in ePO
English
French
German
Japanese
Spanish
Supported languages for DPSSP in ePO
Language
DPSSP
1.3
DPSSP
1.2, 1.1, 1.0
Brazilian (Portuguese
Yes
No
Chinese (Simplified)
Yes
No
Chinese (Traditional)
Yes
No
Danish
Yes
No
Dutch
Yes
No
English
Yes
Yes
French
Yes
Yes
Finnish
Yes
No
German
Yes
Yes
Japanese
Yes
Yes
Korean
Yes
No
Norwegian
Yes
No
Portuguese
Yes
No
Russian
Yes
No
Spanish
Yes
Yes
Swedish
Yes
No
Turkish
Yes
No
Supported languages for Mac OS X
Language
Mac OS X
ePO Package
(Client)
Mac OS X
Standalone Package
(Client)
MNE
4.x
5.0.x 5.1.x
MNE
4.x
5.0.x 5.1.x
Brazilian (Portuguese)
No
No
Chinese (Simplified)
No
No
Chinese (Traditional)
No
No
Czech
No
No
Danish
No
No
Dutch
No
No
English
Yes
Yes
Finnish
No
No
French
Yes
Yes
German
Yes
Yes
Greek
No
No
Hungarian
No
No
Italian
No
No
Japanese
Yes
Yes
Korean
No
No
Norwegian
No
No
Polish
No
No
Portuguese
No
No
Russian
No
No
Slovak
No
No
Slovenian
No
No
Spanish
Yes
Yes
Swedish
No
No
Turkish
No
No
Supported languages for Windows
Language
Windows
ePO Package
(Extensions)
MNE
Windows
ePO Package
(Client)
MNE
Windows
Standalone
Package
(Client)
MNE
4.0.x
4.1.x
5.0.x 5.1.x
4.0.x
4.1.x
5.0.x 5.1.x
4.0.x
4.1.x
5.0.x 5.1.x
Brazilian (Portuguese)
No
Yes
No
Chinese (Simplified)
No
Yes
Yes
Chinese (Traditional)
No
Yes
Yes
Czech
No
Yes
No
Danish
No
Yes
No
Dutch
No
Yes
No
English
Yes
Yes
Yes
Finnish
No
Yes
No
French
Yes
Yes
Yes
German
Yes
Yes
Yes
Greek
No
Yes
No
Hungarian
No
Yes
No
Italian
No
Yes
No
Japanese
Yes
Yes
Yes
Korean
No
Yes
Yes
Norwegian
No
Yes
No
Polish
No
Yes
No
Portuguese
No
Yes
No
Russian
No
Yes
No
Slovak
No
Yes
No
Slovenian
No
Yes
No
Spanish
Yes
Yes
Yes
Swedish
No
Yes
No
Turkish
No
Yes
No
Documentation localization
The Product Guide, Reference Guide, and Installation Guide are available only in the following languages:
English
French
German
Japanese
Spanish
The Release Notes are available only in the following languages:
English
Chinese (Simplified)
Chinese (Traditional)
French
German
Japanese
Korean
Spanish
Italian 1
Portuguese-Brazilian 1
1 Release Notes are provided in other languages as of MNE 4.0.
NOTE: Product documentation is available at docs.mcafee.com.
NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.
EOL period—The time frame that runs from the day McAfee announces product discontinuation, until the last date that McAfee formally supports the product. In general, after the EOL period is announced, no enhancements are made.
EOL date—The last day that the product is supported, according to the terms of the McAfee standard support offering.
