Supported platforms for Management of Native Encryption

Technical Articles ID: KB79375
Last Modified: 7/8/2020

Environment

McAfee Management of Native Encryption (MNE) 5.x, 4.x

Summary

As Apple and Microsoft release new operating systems or service packs, the original McAfee product guides might not reflect the current support policy. Most of the following information is available in the Product Guides and Release Notes. But, some of the information is available only in Product Management statements published in the Knowledge Base.

Recent updates to this article:

Date	Update
July 8, 2020	Added all supported versions to the Windows operating systems table: Windows Server 2019 Version 2004 Windows Server 2019 Version 1909 Windows Server 2019 Version 1903 Windows Server 2019 Version 1908
June 11, 2020	Updated McAfee Agent table to include support for MA 5.6.5.
June 9, 2020	Added: MNE 5.1.0 (General Availability) information. Windows 10 version 2004 (May 2020 Update)
April 8, 2020	Changed MNE Help Extension build number, from 5.0.0.011 to 5.0.0.010.

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Contents
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Product release information

MNE is a management product that allows ePolicy Orchestrator (ePO) administrators to manage Apple FileVault and Microsoft BitLocker. These programs are the native encryption offerings on macOS and Windows systems. MNE can also help users in system recovery, and provides rich audit and reporting capabilities.

NOTE: See the Related Information section for where to download McAfee products and updates. For hotfixes, see the footnotes.

Product Release information

To review the known issues:

MNE 5.x, see KB91240
MNE 4.x, see KB86057

MNE Version	MNE Mac OS X Package Build	MNE Windows Package Build	DEGO for Mac OS X Package Build	Release Notes	Release Date	End of Life Date
MNE 5.1.0 (GA)	5.1.0.1	5.1.0.9	-	Release Notes	June 9, 2020	-
MNE 5.0.2 (GA)	5.0.2.109	5.0.1.2	5.0.2.116	Release Notes	October 8, 2019	-
MNE 5.0.1 (GA)	5.0.0.3	5.0.1.2	5.0.0.3	Release Notes	May 14, 2019	-
MNE 5.0.0 (GA)	5.0.0.3	5.0.0.188	5.0.0.3	Release Notes	March 12, 2019	-
MNE 4.1.5 (GA)	4.1.5.31	4.1.5.3	4.1.5.31	Release Notes	October 9, 2018	-
MNE 4.1.4 (GA)	4.1.4.15	4.1.4.2	4.1.4.15	Release Notes	April 10, 2018	-
MNE 4.1.3 (GA)	4.1.3.14	4.1.3.1	4.1.3.14	Release Notes	January 9, 2018	-
MNE 4.1.2 (GA)¹⁰	4.1.2.41	4.1.2.8	4.1.2.41	Release Notes	November 13, 2017	-
MNE 4.1.1 (GA)	4.1.1.363	4.1.1.4	4.1.1.363	Release Notes	March 29, 2017	-
MNE 4.1 (reposted) ⁹	4.1.0.361	4.1.0.29	4.1.0.361	Release Notes	September 20, 2016	-
MNE 4.1 (GA) ⁸	4.0.0.358	4.1.0.29	4.0.0.358 ⁸	Release Notes	March 29, 2016	-
MNE 4.0 (GA)	4.0.0.358	4.0.0.84	4.0.0.358	Release Notes	December 15, 2015	-
MNE 3.0.1 (GA)	2.1.0.306 ⁴	3.0.1.5	2.1.0.306 ⁴	Release Notes	July 27, 2015	December 15, 2018
MNE 3.0 (GA)	2.1.0.306 ⁴	3.0.0.48	2.1.0.306 ⁴	Release Notes	April 15, 2015	December 15, 2018
MNE 2.1.1 (GA) ⁷	2.1.1.355	-	2.1.1.355	EOL	September 21, 2015	April 29, 2017
MNE 2.1.0 Hotfix 1072394 (GA) ⁶	2.1.0.336	-	-	EOL	June 22, 2015
MNE 2.1.0 Hotfix 1061758 (RTS) ⁵	2.1.0.335	-	-	EOL	May 12, 2015
MNE 2.1 (GA)	2.1.0.306	2.1.0.132	2.1.0.306	EOL	December 9, 2014
MNE 2.0.1 (GA) ¹	2.0.1.293	2.0.0.325	-	EOL	October 15, 2014	December 31, 2016
MNE 2.0 (GA) ²	2.0.0.269	2.0.0.325	-	EOL	July 30, 2014
MNE 1.0 (GA) ³	1.0.0	-	-	EOL	October 31, 2013

RTS = Released to Support
GA = General Availability

¹	MNE 2.0.1 added support for Apple FileVault on OS X 10.10 (Yosemite).
²	MNE 2.0 provides management of Apple FileVault and Microsoft BitLocker.
³	MNE 1.0 provided management of Apple FileVault only. (EOL - March 31, 2016)
⁴	The MNE OS X client packages have not been updated in this release. So, the MNE 3.0.x release package includes the Mac OS X 2.1.0 client and Drive Encryption GO (DEGO) software packages.
⁵	MNE 2.1.0 Hotfix 1072394 supersedes MNE 2.1.0 Hotfix 1061758
⁶	MNE 2.1.0 Hotfix 1072394 is a Mac OS X only release used for the management of FileVault. This hotfix is available on the Product Downloads site.
⁷	MNE 2.1.1 is a Mac OS X release: This release includes the fixes for issues addressed in MNE 2.1.0 Hotfix 1072394. Adds support for Apple FileVault on OS X 10.11 (El Capitan). MNE 2.1.1 Mac client is compatible with MNE 2.1 and MNE 3.0.x extensions.
⁸	The MNE OS X client packages have not been updated in this release. So, the MNE 4.1.0 release package includes the Mac OS X 4.0.0 client and DEGO software packages.
⁹	This release package now includes the Mac OS X 4.1.0 client and DEGO software packages to support Mac OS X Sierra 10.12.0. The Windows client packages have not been updated in this release.
¹⁰	The MNE 4.1.2 package at the download site has the build number 4.1.2.9.

Extensions Information

MNE Version	MNE Admin Extension	MNE Advanced Features Extension ⁴	MNE Help Extension	DPSSP ¹ Extension	DEGO ³ Extension	Maintenance Mode Tool⁴
MNE 5.1.0	5.1.0.8	1.1.0.11	5.1.0.010	1.3.2.7	7.2.8.8	1.1.0.11
MNE 5.0.2 MNE 5.0.1	5.0.1.2	-	5.0.0.010	1.3.2.7	7.2.8.4	1.1.0.11
MNE 5.0.0	5.0.0.111	-	5.0.0.010	1.3.2.7	7.2.8.4	1.1.0.11
MNE 4.1.5	4.1.5.11	1.0.0.11	4.1.2.030	1.3.2.7	7.2.7.7	1.1.0.9
MNE 4.1.4	4.1.4.12	1.0.0.11	4.1.2.030	1.3.2.7	7.2.5.24	1.1.0.9
MNE 4.1.3	4.1.3.6	1.0.0.11	4.1.2.030	1.3.1.1	7.2.3.29	1.1.0.9
MNE 4.1.2	4.1.2.11	1.0.0.11	4.1.2.030	1.3.1.1	7.2.2.14	1.1.0.9
MNE 4.1.1	4.1.1.5	1.0.0.9	4.1.0.030	1.3.0.12	7.2.1.24	1.1.0.5
MNE 4.1.0	4.1.0.37	1.0.0.9	4.1.0.030	1.3.0.6	7.1.3.547	1.1.0.5
MNE 4.0.0	4.0.0.206	1.0.0.8	4.0.0.030	1.2.0.9	7.1.3.547	1.1.0.5
MNE 3.0.1	3.0.1.7	-	3.0.0.010	1.2.0.3	7.1.3.547	1.1.0.2
MNE 3.0.0	3.0.0.92	-	3.0.0.010	1.2.0.3	7.1.2.494	1.1.0.2
MNE 2.1.1	3.0.1.7	-	3.0.0.010	1.2.0.3	7.1.3.547	-
MNE 2.1.0	2.1.0.99	-	2.1.0.010	1.1.0.37	7.1.2.494	-
MNE 2.0.0	2.0.0.302	-	2.0.0.040 ²	1.0.1.20	-	-
MNE 1.0.0	1.0.0.81	-	100.06	-	-	-

¹	The Data Protection Self Service Portal (DPSSP) extension is included in the MNE package for convenience. But, it is developed as a separate component, so it has its own version number.
²	When upgrading, you must remove the existing MNE 1.0 help extension before checking in the MNE 2.0 help extension. If you fail to do so, you incur the error described in KB82509.
³	The DEGO extension is included in the MNE package because the DEGO for Mac OS X client package requires it. But, it is developed and also distributed as part of the Drive Encryption product, as reflected in the version number.
⁴	MNE adopts a component-based development approach, where each major component has its own separate version number. As a result, components such as the Advanced Features extension introduced in MNE 4.0 has a version number that might differ from the main product version. The Advanced Feature functions merged into the MNE Admin extension, as of MNE 5.0.0.

Supported operating systems – Windows and Mac

NOTE: If the operating system is not listed, it is not supported.

Windows operating systems

Windows	Microsoft Supported Service Pack	MNE 5.0.0 5.0.1 5.0.2 5.1.0	MNE 4.1.5	MNE 4.1.3 4.1.4	MNE 4.1.2	MNE 4.0.x 4.1.0
Server
Windows Server 2019 Version 2004 Windows Server 2019 Version 1909 Windows Server 2019 Version 1903 Windows Server 2019 Version 1908 (64-bit), (all editions)		Yes	Yes	Yes	Yes	No
Windows Server 2016 (64-bit), (all editions)	-	Yes	Yes	Yes	Yes	Yes
Windows Server 2012 R2 (64-bit), (all editions)	-	Yes	Yes	Yes	Yes	Yes
Windows Server 2012 (64-bit), (all editions)	-	Yes	Yes	Yes	Yes	Yes
Windows Server 2008 R2 (x86 processors only) (32-bit and 64-bit) (all editions) NOTE: Itanium processors are not supported.	-	Yes	Yes	Yes	Yes	Yes
Client
Windows 10 version 2004 (May 2020 Update) Windows 10 version 1909 (November 2019 Update) Windows 10 version 1903 (May 2019 Update) (32-bit and 64-bit) (Editions: Pro, Enterprise)		Yes	Yes	No	No	No
Windows 10 version 1809 LTSC (October 2018 update) ³ 32-bit and 64-bit)(Enterprise)		Yes	Yes	Yes	No	No
Windows 10 version 1809 (October 2018 Update) (32-bit and 64-bit) (Editions: Pro, Enterprise)		Yes	Yes	Yes	No	No
Windows 10 version 1803 (April 2018 Update) ⁶ (32-bit and 64-bit)(Editions: Pro, Enterprise)		Yes	Yes	Yes	No	No
Windows 10 version 1709 (Fall Creators Update) ⁴ (32-bit and 64-bit) (Editions: Pro, Enterprise)	-	Yes	Yes	Yes	Yes	No
Windows 10 version 1703 (Creators Update) ⁴ (32-bit and 64-bit) (Editions: Pro, Enterprise)	-	Yes	Yes	Yes	Yes	No
Windows 10 version 1607 LTSB (Anniversary Update) ³ (32-bit and 64-bit), (Enterprise)		Yes	Yes	Yes	Yes	No
Windows 10 version 1607 (Anniversary Update) (32-bit and 64-bit) (Editions: Pro, Enterprise)		Yes	Yes	Yes	Yes	No
Windows 10 version 1507 (General Availability) ² (32-bit and 64-bit), (Editions: Pro, Enterprise)	-	Yes	Yes	Yes	Yes	Yes

Windows 8.1, including updates (32-bit and 64-bit) (Editions: Enterprise, Professional)	-	Yes	Yes	Yes	Yes	Yes
Windows 8.0 (32-bit and 64-bit) (Editions: Enterprise, Professional)	-	Yes	Yes	Yes	Yes	Yes

Windows 7.0 (32-bit and 64-bit) (Editions: Enterprise, Ultimate)	SP1	Yes	Yes	Yes	Yes	Yes
Windows 10 To Go (64-bit) ^{1, 5}	-	Yes	Yes	Yes	Yes	Yes
Windows 8.x To Go (32-bit and 64-bit) ^{1, 5}	-	Yes	Yes	Yes	Yes	Yes

¹	See KB82249 for further information about support for Windows To Go.
²	Includes support for Microsoft Windows 10 version 1511 and Windows 10 Anniversary Update. To review Windows 10 compatibility with McAfee products, see KB85784.
³	Windows 10 Enterprise Long Term Servicing Channel (LTSC) or Long-Term Servicing Branch (LTSB), is only supported with MNE 4.1.1 and later. NOTES: From Windows 10 version 1809, Long-Term Servicing Branch (LTSB) changed to Long Term Servicing Channel (LTSC). For details, see https://support.microsoft.com/en-gb/help/13853/windows-lifecycle-fact-sheet LTSC/LTSB is Microsoft terminology for a sustaining build that does not receive feature updates and would be limited to security updates in general.
⁴	MNE 4.1.1 is the minimum supported version of MNE for Windows 10 Creators Update, and Windows 10 Fall Creators Update.
⁵	MNE does not currently support Microsoft BitLocker To Go (BitLocker encryption for USB drives). For details, see KB87806.
⁶	This release supports Windows 10 Spring Creators Update 2018 (version 1803).

Supported macOS operating systems

macOS	MNE 5.0.2 5.1.0	MNE 4.1.5 5.0.0 5.0.1	MNE 4.1.3 4.1.4	MNE 4.1.2	MNE 4.1.0 4.1.1	MNE 4.0.0
Catalina 10.15	Yes	No	No	No	No	No
Mojave 10.14 ¹	Yes	Yes	No	No	No	No
High Sierra 10.13.2 and later	No	Yes	Yes	No	No	No
High Sierra 10.13.010.13.1	No	Yes	Yes	Yes	No	No
Sierra 10.12.x	No	Yes	Yes	Yes	Yes	No
El Capitan 10.11.x	No	No	Yes	Yes	Yes	Yes
Yosemite 10.10.x	No	No	Yes	Yes	Yes	Yes
Mavericks 10.9.x	No	No	No	No	Yes	Yes
Mountain Lion 10.8.2 and later	No	No	No	No	No	Yes

1	Minimum version to use with macOS 10.14.x (Mojave), is MA 5.5.1 Hotfix 1248290. To view macOS compatibility with other McAfee products, see KB90888.

Supported ePO and McAfee Agent versions

Supported ePO versions

NOTE: ePO 5.10.0 applies to both ePO on-premises and McAfee ePO on Amazon Web Services (ePO on AWS).

ePO
Version	MNE 4.1.4 4.1.5 5.0.0 5.0.1 5.0.2 5.1.0	MNE 4.1.1 4.1.2 4.1.3	MNE 4.1.0	MNE 4.0.0
ePO 5.10.0	Yes	No	No	No
ePO 5.9.1, 5.9.0	Yes	Yes	No	No
ePO 5.3.x	EOL	EOL	EOL	EOL
ePO 5.1.x	EOL	EOL	EOL	EOL

Supported McAfee Agent versions

MA – Windows clients

Version	MNE 4.1.5 5.0.0 5.0.1 5.0.2 5.1.0	MNE 4.1.2 4.1.3 4.1.4	MNE 4.0.0 4.1.0 4.1.1
MA 5.6.0 - 5.6.5 ¹	Yes	No	No
MA 5.5.2, 5.5.1, 5.5.0	Yes	Yes	No
MA 5.0.x	EOL	EOL	EOL
MA 4.8.x (GA)	EOL	EOL	EOL

¹	MA 5.6.0 is the minimum supported version for customers intending to use the McAfee Preboot with Data Exchange layer (DXL) Provisioning introduced with MNE 5.0.0

MA - macOS clients

Version	MNE 4.1.5 5.0.0 5.0.1 5.0.2 5.1.0	MNE 4.1.3 4.1.4	MNE 4.1.2	MNE 4.0.0 4.1.0 4.1.1
MA 5.6.2 ¹- MA 5.6.5	Yes	Yes	Yes	No
MA 5.5.2	Yes	Yes	Yes	No
MA 5.5.1 Hotfix 1248290 (build 5.5.1.374)	Yes	Yes	Yes	No
MA 5.5.0, 5.5.1	No	Yes	Yes	No
MA 5.0.x	EOL	EOL	EOL	EOL
MA 4.8.x	EOL	EOL	EOL	EOL

¹	Minimum supported version to use with macOS Catalina 10.15.x.

Supported browsers for the Data Protection Self Service Portal (DPSSP)

IMPORTANT: McAfee recommends that you do not use DPSSP on public computers, and close the browser after recovery.

Browser

Google Chrome

Internet Explorer

Mozilla Firefox

Safari ¹

¹	Take care when using Safari because of the non-standard behavior of its page caching.

Supported languages

Supported Languages for McAfee Preboot (MNE 5.0 and later)

English

Supported languages for MNE in ePO

English

French

German

Japanese

Spanish

Supported languages for DPSSP in ePO

Language	DPSSP 1.3	DPSSP 1.2, 1.1, 1.0
Brazilian (Portuguese	Yes	No
Chinese (Simplified)	Yes	No
Chinese (Traditional)	Yes	No
Danish	Yes	No
Dutch	Yes	No
English	Yes	Yes
French	Yes	Yes
Finnish	Yes	No
German	Yes	Yes
Japanese	Yes	Yes
Korean	Yes	No
Norwegian	Yes	No
Portuguese	Yes	No
Russian	Yes	No
Spanish	Yes	Yes
Swedish	Yes	No
Turkish	Yes	No

Supported languages for Mac OS X

Language	Mac OS X ePO Package (Client)	Mac OS X Standalone Package (Client)
Language	MNE 4.x 5.0.x 5.1.x	MNE 4.x 5.0.x 5.1.x
Brazilian (Portuguese)	No	No
Chinese (Simplified)	No	No
Chinese (Traditional)	No	No
Czech	No	No
Danish	No	No
Dutch	No	No
English	Yes	Yes
Finnish	No	No
French	Yes	Yes
German	Yes	Yes
Greek	No	No
Hungarian	No	No
Italian	No	No
Japanese	Yes	Yes
Korean	No	No
Norwegian	No	No
Polish	No	No
Portuguese	No	No
Russian	No	No
Slovak	No	No
Slovenian	No	No
Spanish	Yes	Yes
Swedish	No	No
Turkish	No	No

Supported languages for Windows

Language	Windows ePO Package (Extensions) MNE	Windows ePO Package (Client) MNE	Windows Standalone Package (Client) MNE
Language	4.0.x 4.1.x 5.0.x 5.1.x	4.0.x 4.1.x 5.0.x 5.1.x	4.0.x 4.1.x 5.0.x 5.1.x
Brazilian (Portuguese)	No	Yes	No
Chinese (Simplified)	No	Yes	Yes
Chinese (Traditional)	No	Yes	Yes
Czech	No	Yes	No
Danish	No	Yes	No
Dutch	No	Yes	No
English	Yes	Yes	Yes
Finnish	No	Yes	No
French	Yes	Yes	Yes
German	Yes	Yes	Yes
Greek	No	Yes	No
Hungarian	No	Yes	No
Italian	No	Yes	No
Japanese	Yes	Yes	Yes
Korean	No	Yes	Yes
Norwegian	No	Yes	No
Polish	No	Yes	No
Portuguese	No	Yes	No
Russian	No	Yes	No
Slovak	No	Yes	No
Slovenian	No	Yes	No
Spanish	Yes	Yes	Yes
Swedish	No	Yes	No
Turkish	No	Yes	No

Documentation localization
The Product Guide, Reference Guide, and Installation Guide are available only in the following languages:

English

French

German

Japanese

Spanish

The Release Notes are available only in the following languages:

English

Chinese (Simplified)

Chinese (Traditional)

French

German

Japanese

Korean

Spanish

Italian ¹

Portuguese-Brazilian ¹

¹Release Notes are provided in other languages as of MNE 4.0.

NOTE: Product documentation is available at docs.mcafee.com.

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Software and System Requirements

System Requirements

Systems	Requirements
Client Systems for MNE	CPU: Works on all Intel®-based systems RAM: 1 GB minimum Hard Disk: 1-GB minimum free disk space

Software Requirements

Software	Requirements
Microsoft Windows Installer 3.0 Redistributable package (for McAfee ePO)	See the product documentation for your version of McAfee ePO.
See the product documentation for your version of McAfee ePO.	Microsoft .NET Framework 2.0 Redistributable package (for McAfee ePO)
Microsoft MSXML 6 (for McAfee ePO)	See the product documentation for your version of McAfee ePO.

Related Information

To collect MER results for MNE, see KB79508.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

For product lifecycle details, see the McAfee Product and Technology Support Lifecycle page at: http://www.mcafee.com/us/support/support-eol.aspx.

For End of Life (EOL) policy details, see the Corporate Products EOL policy at: https://www.mcafee.com/enterprise/en-us/assets/misc/support-policy-product-support-eol.pdf.

Definitions:

EOL period—The time frame that runs from the day McAfee announces product discontinuation, until the last date that McAfee formally supports the product. In general, after the EOL period is announced, no enhancements are made.
EOL date—The last day that the product is supported, according to the terms of the McAfee standard support offering.

Affected Products

Getting Started
Management of Native Encryption 5.x
Management of Native Encryption 4.x

Languages:

This article is available in the following languages:

German
English United States
Spanish Spain
French
Italian
Japanese
Korean
Dutch
Portuguese Brasileiro
Chinese Simplified
Chinese Traditional

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