Supported platforms for Drive Encryption 7.x

Technical Articles ID: KB79422
Last Modified: 6/24/2021

Environment

McAfee Drive Encryption (DE) 7.2.x

Summary

When Microsoft releases new operating systems or Service Packs, the original Product Guides might not reflect the current support policy for those platforms. Most of the following information is available in the Product Installation guides and Release Notes. But, some of the information is available only in Product Management statements published in the Knowledge Base. Content in this article supersedes all other published content in both the guides and release notes. If an operating system is not listed here, that operating system has not been tested and is not supported. If you need support for an operating system that is not listed here, submit a product enhancement request for that operating system.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Recent updates to this article:

Date	Update
June 24, 2021	Changed the entry for ePO 5.10.0 (Update 1–9) from a No to a Yes, under the column DE 7.2.10 Hotfix 3.
June 23, 2021	Clarified that DE 7.2.10 Hotfix 3 was released to support ePO 5.10.0 Update 10 and later.
June 9, 2021	Added support for Windows 10 version 21H1 (May 2021 Update).
April 29, 2021	Updated the "Extensions shipped with DE" table in the "Product release information" section. Populated the fields for: DE 7.2.10 Hotfix 1 and 2 DE 7.2.10 Redesigned several tables to reduce their width.
March 30, 2021	Added MA 5.7.2 to MA - Supported versions to manage DE clients.

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Contents:
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Product release information

NOTES:

These releases are with full ePolicy Orchestrator (ePO) integration and management.
See KB84502 - Drive Encryption 7.x Known Issues.
To view all available DE release notes, and other DE documentation, visit the Enterprise Product Documentation site:

For product documents, go to the Enterprise Product Documentation portal.

General Availability (GA)
Released to Support (RTS)

DE Release	Build DE Package	Released	End of Life

DE 7.2.10 Hotfix 3 (GA)⁹	7.2.10.65	March 23, 2021	-
DE 7.2.10 Hotfix 2 (GA)	7.2.10.64	November 2, 2020	-
DE 7.2.10 Hotfix 1 Release To Support (RTS)⁸	7.2.10.61	September 8, 2020	-
DE 7.2.10 (GA)	7.2.10.56	August 11, 2020
DE 7.2.9 Hotfix 5 (GA)	7.2.9.17	March 10, 2020	-
DE 7.2.9 Hotfix 4 (RTS)⁸	7.2.9.15	November 25, 2019	-
DE 7.2.9 Hotfix 3 (GA)	7.2.9.14	December 23, 2019	-
DE 7.2.9 Hotfix 2 (RTS)⁸ NOTE: Superseded by DE 7.2.9 HF3	7.2.9.11	September 18, 2019	-
DE 7.2.9 Hotfix 1 (controlled release)⁷ NOTE: Superseded by DE 7.2.9 HF3	7.2.9.7	August 10, 2019	-
DE 7.2.9 (GA)	7.2.9.5	July 23, 2019	-
DE 7.2.8 (GA)	7.2.8.4	December 11, 2018	-
DE 7.2.7 (Repost)	7.2.7.8	October 25, 2018	-
DE 7.2.7 (GA)	7.2.7.7	October 9, 2018	-
DE 7.2.6 Hotfix 1247725 (RTS) (HF1247725)⁷	7.2.6.11	August 23, 2018	-
DE 7.2.6 (GA)	7.2.6.6	July 10, 2018	-
DE 7.2.5 (GA)	7.2.5.24	April 10, 2018	-
DE 7.2.4 (GA)	7.2.4.2	February 13, 2018	-
DE 7.2.3 Hotfix 1225186 (RTS) (HF1225186)⁷	7.2.3.33	January 17, 2018	-
DE 7.2.3 (Repost)	7.2.3.29	December 22, 2017	-
DE 7.2.3 (GA)	7.2.3.28	December 14, 2017	-
DE 7.2.2 (GA)	7.2.2.14	November 13, 2017	-
DE 7.2.1 Hotfix 1199587 (RTS) (HF1199587)⁷	7.2.1.19	June 13, 2017	-
DE 7.2.1 (GA)	7.2.1.16	March 29, 2017	-
DE 7.2.0 (Repost) ^5, 6	7.2.0.457	December 19, 2016	-
DE 7.2.0 (GA) ⁵	7.2.0.456	December 15, 2016	-

DE 7.1.0 Update3 Hotfix 1241165 (Repost)	7.1.3.635	August 2, 2018	June 30, 2019
DE 7.1.0 Update 3 Hotfix 1241165 (GA) (HF1241165)	7.1.3.634	July 10, 2018	June 30, 2019
DE 7.1.0 Update 3 Hotfix 1208296 (GA) (HF1208296)	7.1.3.628	September 1, 2017	June 30, 2019
DE 7.1.0 Update 3 Hotfix 1164502 (RTS) (HF1164502)⁷	7.1.3.613	December 8, 2016	June 30, 2019
DE 7.1.0 Update 3 Hotfix 1148978 (GA) (HF1148978)	7.1.3.604	August 2, 2016	June 30, 2019
DE 7.1.0 Update 3 Hotfix 1131996 (GA) (HF1131996)	7.1.3.590	May 4, 2016	June 30, 2019
DE 7.1.0 Update 3 Hotfix 1098432 (RTS) (HF1098432)⁴	7.1.3.571	January 13, 2016	June 30, 2019
DE 7.1.0 Update 3 Hotfix 1097826 (RTS) (HF1097826)⁴	7.1.3.559	October 15, 2015	June 30, 2019
DE 7.1.0 Update 3 Hotfix 1087719 (RTS) (HF1087719)⁴	7.1.3.554	August 18, 2015	June 30, 2019
DE 7.1.0 Update 3 (7.1.3) (GA)	7.1.3.547	June 25, 2015	June 30, 2019
DE 7.1.0 Update 2 (7.1.2) (GA)¹	7.1.3.497	December 11, 2014	June 30, 2019
DE 7.1.0 Update 1 Hotfix 1044054 (RTS) (HF1044054)⁷	7.1.1.1044054	April 7, 2015	June 30, 2019
DE 7.1.0 Update 1 Hotfix 1025171 (RTS) (HF1025171) ⁷	7.1.1.485	December 15, 2014	June 30, 2019
DE 7.1.0 Update 1 Hotfix 1018149 (RTS) (HF1018149)⁷	7.1.1.479	October 30, 2014	June 30, 2019
DE 7.1.0 Update 1 Hotfix 1005393 (RTS) (HF1005393)⁷	7.1.1.470	September 25, 2014	June 30, 2019
DE 7.1.0 Update 1 Hotfix 992692 (RTS) (HF992692)⁷	7.1.1.467	August 27, 2014	June 30, 2019
DE 7.1.0 Update 1 Hotfix 978195 (RTS) (HF978195)⁷	7.1.1.463	June 26, 2014	June 30, 2019
DE 7.1.0 Update 1 Hotfix 977150 (RTS) (HF977150)⁷	7.1.1.461	June 24, 2014	June 30, 2019
DE 7.1 Update 1 (GA) (7.1.1)²	7.1.1.454	June 2014	June 30, 2019
DE 7.1 Hotfix 945213 (RTS) (HF945213)³	7.1.0.9452131	March 2014	June 30, 2019
DE 7.1 Hotfix 948245 (RTS) (HF948245)	7.1.0.424	February 2014	June 30, 2019
DE 7.1 (GA)	7.1.0.389	December 2013	June 30, 2019

n/a = not available

¹	DE 7.1.2 is a server-side only feature pack release. There is no client component.
²	DE 7.1.1 is a hybrid release with both solutions for issues and new features. For details, see KB81901 - New features in Drive Encryption 7.1 Patch 1 and later.
³	To review the resolved issues, see KB81522 - Drive Encryption 7.1 Patch 3 Hotfix 1097826
⁴	These hotfixes were previously internal and only Released to Support (RTS). They have now all been rolled-up into DE 7.1.3 Hotfix 1131996 and are no longer available.
⁵	The DE 7.2.0 installer appears as version 7.2.0.64 (GA) in the ePO Master Repository and in Add/Remove Programs on the client system. The installer is now built as a separate component and so its version number might differ from other components.
⁶	A post DE 7.2.0 (GA) issue was found. Where corrupted text was displayed when accessing the Single Sign On (SSO) section. This section is located under Policy Catalog, Drive Encryption 7.2, Product settings, Logon (tab), on systems that use double-byte languages. The issue is resolved in the DE 7.2.0 (Repost). The DE 7.2.0 EEAdmin Extension appears as version 7.2.0.456 (GA) and 7.2.0.457 (Repost) in the ePO Extensions.
⁷	This hotfix was only Released to Technical Support (RTS). An update or later hotfix superseded it and it is no longer available.
⁸	Released to Technical Support (RTS) only. McAfee investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request. Include this article number in the Problem Description field. See KB51560 - McAfee on-premises product release cycle for more information.
⁹	Supports Tomcat 9 with ePO 5.10 Update 10.

Extensions shipped with DE

DE Version	Extension Name and Build Number
DE Version	DPSSP	EEADMIN	EEPC	DEGO	EEDEEP²	User Directory ¹
DE 7.2.10 Hotfix 3	1.3.2.10	7.2.10.65	7.2.10.65	7.2.10.65	-	2.0.2.15
DE 7.2.10 Hotfix 2	1.3.2.7	7.2.10.64	7.2.10.64	7.2.10.64	-	2.0.2.7
DE 7.2.10 Hotfix 1	1.3.2.7	7.2.10.61	7.2.10.61	7.2.10.61	-	2.0.2.7
DE 7.2.10	1.3.2.7	7.2.20.56	7.2.20.56	7.2.20.56	-	2.0.2.7
DE 7.2.9	1.3.2.7	7.2.9.5	7.2.9.5	7.2.9.5	-	2.0.2.7
DE 7.2.8	1.3.2.7	7.2.8.4	7.2.8.4	7.2.8.4	-	2.0.2.7
DE 7.2.7 (Repost)	1.3.2.7	7.2.7.8	7.2.7.8	7.2.7.8	-	2.0.2.7
DE 7.2.7	1.3.2.7	7.2.7.7	7.2.7.7	7.2.7.7	-	2.0.2.7
DE 7.2.6	1.3.2.7	7.2.6.6	7.2.6.6	7.2.6.6	-	2.0.2.7
DE 7.2.5	1.3.2.7	7.2.5.24	7.2.5.24	7.2.5.24	-	2.0.2.7
DE 7.2.4	1.3.1.1	7.2.4.2	7.2.4.2	7.2.4.2	7.2.4.2	2.0.1.1
DE 7.2.3 Hotfix 1225186	1.3.1.1	7.2.3.33	7.2.3.33	7.2.3.29	7.2.3.29	2.0.1.1
DE 7.2.3 (Repost)	1.3.1.1	7.2.3.29	7.2.3.29	7.2.3.29	7.2.3.29	2.0.1.1
DE 7.2.3	1.3.1.1	7.2.3.28	7.2.3.28	7.2.3.28	7.2.3.28	2.0.1.1
DE 7.2.2	1.3.1.1	7.2.2.14	7.2.2.14	7.2.2.14	7.2.2.14	2.0.1.1
DE 7.2.1	1.3.0.12	7.2.1.24	7.2.1.24	7.2.1.24	7.2.1.24	2.0.0.23
DE 7.2.0 (Repost)	1.3.0.0	7.2.0.457	7.2.0.456	7.2.0.456	7.2.0.456	2.0.0.22
DE 7.2.0	1.3.0.0	7.2.0.456	7.2.0.456	7.2.0.456	7.2.0.456	2.0.0.22

¹	The User Directory and DPSSP extensions are provided with the DE package for convenience. But, they are developed as separate components and so they have their own version number.
²	ePO Deep Command is End of Life (EOL). So, the DE Deep extension that supported out-of-band management, using ePO Deep Command, is no longer included in the DE release package.

Extensions shipped with DE (EOL)

DE Version	Extension Name and Build Number
DE Version	DPSSP	EEADMIN	EEPC	DEGO	EEDEEP²	User Directory ¹
DE 7.1.3 Hotfix 1241165 DE 7.1.3 Hotfix 1208296	1.3.0.6	7.1.3.628	7.1.3.628	7.1.3.628	7.1.3.628	1.0.0.151
DE 7.1.3 Hotfix 1148978	1.3.0.6	7.1.3.604	7.1.3.604	7.1.3.604	7.1.3.604	1.0.0.151
DE 7.1.3 Hotfix 1131996	1.3.0.6	7.1.3.590	7.1.3.590	7.1.3.590	7.1.3.590	1.0.0.151
DE 7.1.3	1.2.0.3	7.1.3.547	7.1.3.547	7.1.3.547	7.1.3.547	1.0.0.146
DE 7.1.2	1.1.0.37	7.1.2.497	7.1.2.497	7.1.2.497	7.1.2.497	1.0.0.146
DE 7.1.1	-	7.1.1.454	7.1.1.454	7.1.1.454	7.1.1.454	1.0.0.146
DE 7.1.0	-	7.1.0.389	7.1.0.389	7.1.0.389	7.1.0.389	1.0.0.136

¹	The User Directory and DPSSP extensions are included in the DE package for convenience. But, they are developed as separate components and so they have their own version number.
²	ePO Deep Command is End of Life. So, the DE Deep extension that supported out-of-band management, using ePO Deep Command, is no longer included in the DE release package.

Software Packages shipped with DE

DE Version	Package name
DE Version	MfeEEPC	MfeEEAgent	EEPC
DE 7.2.10	7.2.10.65	7.2.10.65	7.2.10.65
DE 7.2.9	7.2.9.5	7.2.9.5	7.2.9.5
DE 7.2.8	7.2.8.4	7.2.8.4	7.2.8.4
DE 7.2.7 (Repost)	7.2.7.8	7.2.7.8	7.2.7.8
DE 7.2.7	7.2.7.7	7.2.7.7	7.2.7.7
DE 7.2.6	7.2.6.6	7.2.6.6	7.2.6.6
DE 7.2.5	7.2.5.24	7.2.5.24	7.2.5.24
DE 7.2.4	7.2.4.2	7.2.4.2	7.2.4.2
DE 7.2.3 (Repost)	7.2.3.29	7.2.3.29	7.2.3.29
DE 7.2.3	7.2.3.28	7.2.3.28	7.2.3.28
DE 7.2.2	7.2.2.14	7.2.2.14	7.2.2.14
DE 7.2.1	7.2.1.16	7.2.1.16	7.2.1.24
DE 7.2.0	7.2.0.64	7.2.0.64	7.2.0.456

.

Compatibility XML version shipped with DE

DE Version	Compatibility XML Version ¹
DE 7.2.10	v99
DE 7.2.9	v91
DE 7.2.8, 7.2.7, 7.2.6	v84
DE 7.2.5	v79
DE 7.2.4, 7.2.3	v70
DE 7.2.2	v69
DE 7.2.1	v59
DE 7.2.0	v58
DE 7.1.3 HF1208296	v67
DE 7.1.3 HF1148978	v40
DE 7.1.3 HF1131996	v21
DE 7.1.3	v12
DE 7.1.2	n/a
DE 7.1.1	v6
DE 7.1.0	n/a

¹	IMPORTANT: For the latest version of the hardware compatibility XML, see KB81900 - How to use the Hardware Compatibility Settings tool for Drive Encryption.

ePO and McAfee Agent (MA) requirements

NOTE: ePO and MA versions that are End of Life (EOL) have been removed.

ePO - Supported DE Extensions
NOTES:

DE Extensions for ePO are backward compatible and can manage earlier client versions.
ePO 5.10.0 applies to both ePO on-premises and McAfee ePO on Amazon Web Services (AWS) / (ePO on AWS).

ePO Release	DE 7.2.10 Hotfix 3	DE 7.2.5 To 7.2.10	DE 7.2.1 To 7.2.4	DE 7.2.0	DE 7.1.3 HF1148978 HF1131996 HF1208296 HF1241165	DE 7.1.x
ePO 5.10.0 Update 10	Yes¹	No	No	No	No	No
ePO 5.10.0 (Update 1–9)	Yes	Yes	No	No	No	No
ePO 5.9.1, 5.9.0	No	Yes	Yes	No	No	No
ePO 5.3.3	EOL
ePO 5.3.2, 5.3.1, 5.3.0	EOL
ePO 5.1.x	EOL

¹	DE 7.2.10 Hotfix 3 (build7.2.10.65) was released to support Tomcat 9 with ePO 5.10 Update 10 and later.

MA - Supported versions to manage DE clients

MA Release	DE 7.2.8 7.2.9 7.2.10	DE 7.2.7	DE 7.2.3 To 7.2.6	DE 7.2.0² 7.2.1 7.2.2	DE 7.1.0 to 7.1.3 (EOL)
MA 5.7.2	Yes	No	No	No	No
MA 5.7.1	Yes	Yes	No	No	No
MA 5.7.0	Yes	Yes	No	No	No
MA 5.6.6	Yes	Yes	No	No	No
MA 5.6.0 - 5.6.5	Yes	Yes	No	No	No
MA 5.5.2, 5.5.1, 5.5.0	Yes	Yes	Yes	No	No
MA 5.0.x	EOL
MA 4.8	EOL

Supported operating systems

The following tables detail the McAfee products supported for use on Windows workstation and server operating systems. Only the most recent versions are included because most customers upgrade to the latest service packs shortly after they are released.

NOTE: If the operating system is not listed, it is not supported.

Operating System ¹	Microsoft Supported Service Pack	DE 7.2.8 7.2.9 7.2.10	DE 7.2.5 7.2.6 7.2.7	DE 7.2.4	DE 7.2.2 7.2.3	DE 7.2.1	DE 7.2.0	DE 7.1.3 HF1148978 HF1208296 HF1241165 (EOL)	DE 7.1.3 Or DE 7.1.3 HF1131996 (EOL)	DE 7.1.1 7.1.2 (EOL)	DE 7.1.0 (EOL)
Windows Server 2019 Version 2004 Windows Server 2019 Version 1909 Windows Server 2019 Version 1903 Windows Server 2019 Version 1809 (64-bit), (Standard, Datacenter)	-	Yes	Yes	No	No	No	No	No	No	No	No

Windows Server 2016 (64-bit): (Standard, Datacenter)	-	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	No	No

Windows Server 2012 R2 (64-bit): (Standard, Datacenter)	-	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No
Windows Server 2012 (64-bit): (Standard, Datacenter)	-	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	No

Windows Server 2008 (32-bit and 64-bit) (Standard, Enterprise, Datacenter)	1	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2008 R2 Server Core (Optional 32-bit) ¹³ The default is 64-bit.	-	No	No	No	No	No	No	No	No	No	No
Windows Server 2008 R2 (64-bit only) (Standard, Enterprise, Datacenter)	1	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes

Windows 10 Pro for Workstations ¹²		Yes	No	No	No	No	No	No	No	No	No

Windows 10 version 21H1 (May 2021 Update) Windows 10 version 20H2 (October 2020 Update) Windows 10 version 2004 (May 2020 Update) Windows 10 version 1909 (November 2019 Update) Windows 10 version 1903 (May 2019 Update) (Pro, Enterprise) (32-bit and 64-bit)	-	Yes	No	No	No	No	No	No	No	No	No
Windows 10 version 1809 (October 2018 Update) Windows 10 version 1809 Long Term Servicing Channel (LTSC) (October 2018 Update)⁸ (Enterprise) (32-bit and 64-bit)	-	Yes	Yes	No	No	No	No	No	No	No	No
Windows 10 version 1803 (April 2018 Update) (Pro, Enterprise) (32-bit and 64-bit) ¹¹	-	Yes	Yes	Yes	No	No	No	No	No	No	No
Windows 10 version 1709 (Fall Creators Update ¹⁰ (Pro, Enterprise) (32-bit and 64-bit)	-	Yes	Yes	Yes	Yes	No	No	No	No	No	No
Windows 10 version 1703 (Creators Update) ⁹ (Pro, Enterprise) (32-bit and 64-bit)	-	Yes	Yes	Yes	Yes	Yes	No	No	No	No	No
Windows 10 version 1607 Long-Term Servicing Branch (LTSB) (Anniversary Update) ^7, 8 (Enterprise) (32-bit and 64-bit)	-	Yes	Yes	Yes	Yes	Yes	No	No	No	No	No
Windows 10 version 1607 (Anniversary Update) ^{7, 8} (Pro, Enterprise) (32-bit and 64-bit)		Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	No	No
Windows 10 version 1511 (November Update) (Pro, Enterprise) (32-bit and 64-bit)		Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	No
Windows 10 version 1507 (General Availability) ^{2, 3, 8} (Pro, Enterprise) (32-bit and 64-bit)	-	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	No

Windows 8.1 (32-bit and 64-bit) ³ (Professional, Enterprise)	-	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 8 (32-bit and 64-bit) ³ (Professional, Enterprise)	-	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows RT.¹⁴	-	No	No	No	No	No	No	No	No	No	No
Windows To Go (all versions) ⁴	-	No	No	No	No	No	No	No	No	No	No

Windows 7 (32-bit and 64-bit) Yes ⁵ (Professional, Enterprise, Ultimate)	1	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 7 (32-bit and 64-bit) Yes ⁵ (Professional, Enterprise, Ultimate)	Without SP	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Vista (64-bit and 32-bit) ⁶ (Business, Ultimate, Enterprise)	-	No	No	No	No	No	No	No	No	No	No

n/a = not applicable

¹	Dual boot for Windows is not currently supported. To submit a product idea, see the Related Information section below. Home versions of any Windows operating system are not tested or supported. DE is an enterprise product that is tested only on enterprise operating system versions.
²	To review the product manager statement that covers support for Windows 10, see KB85784 - Windows 10 compatibility with McAfee products.
³	The Trusted Platform Module (TPM) AutoBoot using the TPM 1.2 chipset is only supported on Windows 8.x and Windows 10 clients with DE 7.1 Update 1 and later. These clients must also be configured to use the Unified Extensible Firmware Interface (UEFI).
⁴	Windows To Go is a feature in Windows 8 Enterprise that allows Windows 8 to boot and run from an external USB hard drive or USB drive. This feature has not been tested. If you require this functionality, see the Related Information section of this article. It directs you to instructions to submit a product idea and have this functionality researched for implementation in a future product or update release.
⁵	Windows 7 is not supported in XP Mode.
⁶	As of July 2011, Windows Vista SP1 is no longer supported by Microsoft. So, the sustaining and development of Encryption products on this platform has also ended. NOTE: Windows Vista Extended Support reaches its EOL date on April 11, 2017. Support for this operating system will no longer be provided after that date.
⁷	DE 7.1.3 Hotfix 1148978 is the minimum supported version of Drive Encryption for Windows 10 Anniversary Update. For details, see KB86009 - Support for Device Guard and Credential Guard on Windows 10 with McAfee encryption products.
⁸	Windows 10 Enterprise Long Term Servicing Channel (LTSC) or Long-Term Servicing Branch (LTSB), is supported only with DE 7.2.1 and later. NOTES: From Windows 10 version 1809, Long-Term Servicing Branch (LTSB) changed to Long Term Servicing Channel (LTSC). For details, see https://support.microsoft.com/en-gb/help/13853/windows-lifecycle-fact-sheet. LTSC/LTSB is Microsoft terminology for a Sustaining build that does not receive feature updates and is limited to security updates in general.
⁹	DE 7.2.1 is the minimum supported version of DE for Windows 10 Creators Update. See: KB86009 - Support for Device Guard and Credential Guard on Windows 10 with McAfee encryption products KB89000 - How to upgrade the operating system to Windows 10 with Drive Encryption 7.2.1 or later installed
¹⁰	DE 7.2.2 is the minimum supported version of DE, for Windows 10 Fall Creators Update.
¹¹	This release supports Windows 10 Spring Creators Update 2018 (version 1803).
¹²	Windows 10 Pro for Workstations is a higher-end version of Windows 10 Professional. It is a version aimed at the more expensive PCs with high-end hardware. For details, see: https://www.microsoft.com/en-us/microsoft-365/blog/2017/08/10/microsoft-announces-windows-10-pro-workstations/
¹³	Windows Server 2008 R2 Server Core is the first operating system with optional 32-bit support.
¹⁴	Windows RT is a version of Windows 8 that runs on mobile devices such as tablet computers.

Supported operating systems for DE on Mac hardware with an Intel® CPU
DE is not supported on any Mac hardware. For support on Mac hardware, install the latest version of Management of Native Encryption.
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ePO Deep Command and Supported Web browsers

ePO Deep Command (EDC)

IMPORTANT: ePO Deep Command reached End of Life on April 10, 2018.

EDC Release	DE 7.2.0 7.2.1 To 7.2.4	DE 7.1.3 HF1131996 HF1148978 HF1208296 (EOL)	DE 7.1.3 (EOL)	DE 7.1.2 (EOL)	DE 7.1 7.1.1 (EOL)
EDC 2.4.1	No	No	No	No	No
EDC 2.4	Yes	Yes	No	No	No
EDC 2.3	Yes	Yes	Yes	No	No
EDC 2.2	Yes	Yes	Yes	Yes	No
EDC 2.1	No	Yes	Yes	Yes	Yes
EDC 2.0	No	No	Yes	Yes	Yes
EDC 1.5	No	No	No	No	Yes
EDC 1.0	No	No	No	No	No

Supported browsers for the DPSSP

IMPORTANT: Technical Support recommends that you do not use DPSSP on public computers, and that the browser is closed following recovery.

Browser

Google Chrome

Internet Explorer

Mozilla Firefox

Safari ¹

¹	Use caution when using Safari because of the non-standard behavior of its page caching.

General hardware related

Support for UEFI

IMPORTANT: If you plan to install DE 7.x on a system using native UEFI, Technical Support recommends that you use only native UEFI mode if the system is explicitly Windows 8, 8.1, or Windows 10 certified. When the system is not certified for Windows 8, 8.1, or Windows 10, Support recommends that you change the BIOS settings to put the system into legacy BIOS boot mode. DE 7.x fully supports Windows 8, 8.1, and Windows 10 in BIOS mode.

Technical Support also recommends upgrading your UEFI systems to the latest UEFI firmware level, and testing on a specific native UEFI-capable system before wide-scale deployment.

Some key points about UEFI:

The original EFI developed by Intel has been replaced in favor of UEFI.
UEFI introduces a new boot process. UEFI is a more complex operating system style of BIOS, which includes applications and device drivers. Users do not notice any differences.
Only Windows 7 (64-bit), Windows 8, 8.1, and Windows 10 currently support the UEFI native boot process.
Macs have had a UEFI boot process for quite a bit longer.
Many modern laptops have UEFI, but operate in a backward compatible mode to emulate a legacy BIOS.
Windows 8, 8.1, and Windows 10 can be installed on UEFI systems operating in legacy BIOS compatibility mode or native UEFI mode.
UEFI implementations differ by hardware vendors. Depending on the UEFI implementation, we have seen issues ranging from missing protocols to support for Opal drives. We have also seen issues in USB support provided in the preboot environment used by DE when operating in native UEFI mode.

Opal drives
IMPORTANT:

With DE, Opal drives are supported only in the Advanced Host Controller Interface (AHCI) mode.
DE does not support the Opal version 2.0 drives which operate in A user mode, managed through the operating system.

Endpoint Encryption Opal Hardware Compatibility Tool
The Endpoint Encryption Hardware Compatibility Tool gathers data about the Opal drive, and performs some tests on the drives. Use the tool to test an Opal drive to verify that it is compatible, before you use the Opal features. For details, see KB76182 - How to use the Opal Hardware Compatibility Tool.

Intel AMT

AMT Release	DE 7.2.0 7.2.1 To 7.2.4	DE 7.1.3 HF1131996 HF1148978 HF1208296 (EOL)	DE 7.1.1 7.1.2 7.1.3 (EOL)	DE 7.1.0 (EOL)
AMT 11.x	No	No	No	No
AMT 10.x	Yes	Yes	No	No
AMT 9.5	Yes	Yes	No	No
AMT 9.0	Yes	Yes	Yes	No
AMT 8.x	Yes	Yes	Yes	Yes
AMT 7.x	Yes	Yes	Yes	Yes
AMT 6.x	Yes	Yes	Yes	Yes
AMT 5.x and earlier releases	No	No	No	No

Supported tokens and readers used for authentication with DE

Version	Article
Readers	KB79788
Tokens	KB79787

Supported Wacom USB devices
See KB79914 - Wacom USB devices supported with Drive Encryption 7.1.

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Supported languages

Supported languages for DE in ePO

Chinese (traditional)

Chinese (simplified)

English

French

German

Japanese

Korean

Russian

Spanish

Supported languages available in the preboot client

DE 7.x

Brazilian Portuguese

Chinese (traditional)

Chinese (simplified)

Danish

Dutch

English

Estonian

Finnish

French

German

Greek

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Thai

Documentation is available in the following languages

DE 7.x¹

Chinese (traditional)

Chinese (simplified)

English

French

German

Japanese

Korean

Russian

Spanish

For DE 7.1.0 - 7.1.2, the above list applies only to the Product Guide. The Release Notes provided with update releases are generally in U.S. English only, but Release Notes for DE 7.1.3 are also localized. DE 7.1.3 also introduced a new document, Client Transfer between ePO Servers, which is also localized.

Upgrade or migration

Supported EEPC to DE upgrade paths

Source Version	Target Upgrade	Supported Upgrade Paths
DE 7.1.0	DE 7.2.x DE 7.1.x	IMPORTANT: To avoid possible upgrade problems, perform the following tasks when upgrading from Drive Encryption 7.1.x or 7.2.x to a later release: At the ePO console, make sure that there are no LDAP Sync tasks running. If any are running, wait for them to complete. Disable all LDAP Sync tasks before initiating the upgrade. Check in the latest Drive Encryption extensions. Check in the latest Drive Encryption Agent and PC software packages. Re-enable all LDAP Sync tasks. Deploy the latest Drive Encryption software packages to the client system. Restart the client system after the deployment task has completed.
EEPC 7.0.x	DE 7.2.x DE 7.1.x	IMPORTANT: If you have a system installed with EEPC 7.0.x, you can upgrade to DE 7.1.x or DE 7.2.x. But, you must first upgrade the EEPC extension to either EEPC 7.0 Update 2 (7.0.2) or Update 3 (7.0.3). Then upgrade the EEAdmin extension to 7.0.4, and follow the procedure described in the Drive Encryption 7.2.0 Product Guide.
EEPC 5.2.x	-	Releases later than DE 7.2.1 Hotfix 1199587, no longer include the functionality to upgrade EEPC 5.2.x (V5 users). For details, see KB89717 - Unable to import Endpoint Encryption for PC 5 users after upgrading to Drive Encryption 7.2.x.

Upgrading Windows operating systems
There is a process to refresh the Windows operating system without having to decrypt the hard drive and uninstall DE.
See the articles below for detailed instructions.

Windows 10 operating systems
There are three upgrade articles covering Windows 10 releases. See the table below for help with using the correct article. The correct article is based on the Windows 10 variant that you are upgrading to, and the version of DE that is installed:

Microsoft Windows 10 Release	Upgrade Method
Microsoft Windows 10 Release	DE 7.1 Update 3 (7.1.3)	DE 7.1.3 HF1148978 HF1208296 HF1241165	DE 7.2.0	DE 7.2.1 And later
Win 10 (version 1507)	OS Refresh ¹	OS Refresh ¹	OS Refresh ¹	OS Refresh ¹
Win 10 (version 1511) November Update	OS Refresh ¹	OS Refresh ¹	OS Refresh ¹	OS Refresh ¹
Win 10 (version 1607) Anniversary Update	OS Refresh ¹	Reflect Drivers ²	Reflect Drivers ²	SetupConfig ³
Win 10 (version 1703) Creators Update	OS Refresh ¹	Reflect Drivers ²	Reflect Drivers ²	SetupConfig ³
Win 10 (version 1709) Fall Creators Update	OS Refresh ¹	Reflect Drivers ²	Reflect Drivers ²	SetupConfig ³
Win 10 (version 1803) April 2018 Update	OS Refresh ¹	Reflect Drivers ²	Reflect Drivers ²	SetupConfig ³

Note	Article	Comments
¹	KB84962	[OS Refresh method] The OS Refresh method is a script method. It is a more manual method developed to handle the first upgrade to Win 10 (version 1511). Simpler methods were developed later together with Microsoft. See below for details. NOTE: Scripts are needed for this upgrade method and are attached to the article.
²	KB87909	[Reflect Drivers method] An improved method to upgrade the operating system to Windows 10 Anniversary Update (Build 1607) with Drive Encryption 7.1 Update 3 or later. NOTES: Scripts are needed for this upgrade method and are attached to the article. Microsoft provided a new command-line switch, /ReflectDrivers, which is available only in Windows 10 Anniversary Update (Build 1607) and later. During the setup and installation phase, this switch allows drivers to be added to the operating system image via configuration file (*.inf).
³	KB89000	[SetupConfig method] A superior method that was developed with Microsoft. NOTES: The OSUpgrade packages are included with the DE download package with DE 7.2.1 and later. Microsoft provided a new command-line switch, /ConfigFileswitch which is available only in Windows 10 Anniversary Update (Build 1607) and later. During the setup and installation phase, this switch allows drivers to be added to the operating system image via configuration file (*.inf).
	NOTE:	See KB85784 - Windows 10 compatibility with McAfee products.

Other Windows operating systems

Related Information

Submit a product idea:

To submit a new product idea, go to the Enterprise Customer Product Ideas page.

The Ideas forum is accessible only to McAfee business and enterprise customers. Click Sign In and enter your ServicePortal User ID and password. If you do not yet have a ServicePortal or Community account, click Register to register for a new account on either website.

For more information about product ideas, see KB60021 - How to submit a Product Idea.

NOTE: The Ideas forum replaces the previous Product Enhancement Request system.

Tool to capture hardware compatibility details:
DE 7.1 Update 1 introduced a feature that allows the administrator to capture hardware compatibility settings for specific platforms. The hardware compatibility settings supplied to McAfee through a product idea are used to build a file that can be imported to ePolicy Orchestrator (ePO). It can then be used to activate platforms that exhibit particular issues at preboot.

For more information, see KB81900 - How to use the Hardware Compatibility Settings tool for Drive Encryption.

Affected Products

Drive Encryption 7.3.x (PRE)
Drive Encryption 7.2
Getting Started

Languages:

This article is available in the following languages:

German
English United States
Spanish Spain
French
Italian
Japanese
Korean
Dutch
Portuguese Brasileiro
Chinese Simplified
Chinese Traditional

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