When Microsoft releases new operating systems or Service Packs, the original Product Guides might not reflect the current support policy for those platforms. Most of the following information is available in the Product Installation guides and Release Notes. But, some of the information is available only in Product Management statements published in the Knowledge Base. Content in this article supersedes all other published content in both the guides and release notes. If an operating system isn't listed here, that operating system hasn't been tested and isn't supported. If you need support for an operating system that isn't listed here, submit a product idea for that operating system.
McAfee Enterprise product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site.
General Availability (GA)
Released To Support (RTS)
DE Release9
Build
DE
Package
Release
Date
End of Life
Date
DE 7.3.0 Hotfix 1 (GA)
7.3.0.179
September 30, 2021
-
DE 7.3.0 (GA)
7.3.0.171
August 10, 2021
-
DE 7.2.10 Hotfix 3 (GA)
7.2.10.65
March 23, 2021
-
DE 7.2.10 Hotfix 2 (GA)
7.2.10.64
November 2, 2020
-
DE 7.2.10 Hotfix 1 Release To Support (RTS)8
7.2.10.61
September 8, 2020
-
DE 7.2.10 (GA)
7.2.10.56
August 11, 2020
-
DE 7.2.9 Hotfix 5 (GA)
7.2.9.17
March 10, 2020
-
DE 7.2.9 Hotfix 4 (RTS)8
7.2.9.15
November 25, 2019
-
DE 7.2.9 Hotfix 3 (GA)
7.2.9.14
December 23, 2019
-
DE 7.2.9 Hotfix 2 (RTS)8 NOTE: Superseded by DE 7.2.9 HF3.
7.2.9.11
September 18, 2019
-
DE 7.2.9 Hotfix 1 (controlled release)7 NOTE: Superseded by DE 7.2.9 HF3.
7.2.9.7
August 10, 2019
-
DE 7.2.9 (GA)
7.2.9.5
July 23, 2019
-
DE 7.2.8 (GA)
7.2.8.4
December 11, 2018
-
DE 7.2.7 (Repost)
7.2.7.8
October 25, 2018
-
DE 7.2.7 (GA)
7.2.7.7
October 9, 2018
-
DE 7.2.6 Hotfix 1247725(RTS)
(HF1247725)7
7.2.6.11
August 23, 2018
-
DE 7.2.6 (GA)
7.2.6.6
July 10, 2018
-
DE 7.2.5 (GA)
7.2.5.24
April 10, 2018
-
DE 7.2.4 (GA)
7.2.4.2
February 13, 2018
-
DE 7.2.3 Hotfix 1225186 (RTS)
(HF1225186)7
7.2.3.33
January 17, 2018
-
DE 7.2.3 (Repost)
7.2.3.29
December 22, 2017
-
DE 7.2.3 (GA)
7.2.3.28
December 14, 2017
-
DE 7.2.2 (GA)
7.2.2.14
November 13, 2017
-
DE 7.2.1 Hotfix 1199587 (RTS)
(HF1199587)7
7.2.1.19
June 13, 2017
-
DE 7.2.1 (GA)
7.2.1.16
March 29, 2017
-
DE 7.2.0 (Repost) 5, 6
7.2.0.457
December 19, 2016
-
DE 7.2.0 (GA) 5
7.2.0.456
December 15, 2016
-
DE 7.1.0 Update 3 Hotfix 1241165 (Repost)
7.1.3.635
August 2, 2018
June 30, 2019
DE 7.1.0 Update 3 Hotfix 1241165 (GA)
(HF1241165)
7.1.3.634
July 10, 2018
DE 7.1.0 Update 3 Hotfix 1208296 (GA)
(HF1208296)
7.1.3.628
September 1, 2017
DE 7.1.0 Update 3 Hotfix 1164502 (RTS)
(HF1164502)7
7.1.3.613
December 8, 2016
DE 7.1.0 Update 3 Hotfix 1148978 (GA)
(HF1148978)
7.1.3.604
August 2, 2016
DE 7.1.0 Update 3 Hotfix 1131996 (GA)
(HF1131996)
7.1.3.590
May 4, 2016
DE 7.1.0 Update 3 Hotfix 1098432 (RTS)
(HF1098432)4
7.1.3.571
January 13, 2016
DE 7.1.0 Update 3 Hotfix 1097826 (RTS)
(HF1097826)4
7.1.3.559
October 15, 2015
DE 7.1.0 Update 3 Hotfix 1087719 (RTS)
(HF1087719)4
7.1.3.554
August 18, 2015
DE 7.1.0 Update 3 (7.1.3) (GA)
7.1.3.547
June 25, 2015
DE 7.1.0 Update 2 (7.1.2) (GA)1
7.1.3.497
December 11, 2014
DE 7.1.0 Update 1 Hotfix 1044054 (RTS)
(HF1044054)7
7.1.1.1044054
April 7, 2015
DE 7.1.0 Update 1 Hotfix 1025171 (RTS)
(HF1025171) 7
7.1.1.485
December 15, 2014
DE 7.1.0 Update 1 Hotfix 1018149 (RTS)
(HF1018149)7
7.1.1.479
October 30, 2014
DE 7.1.0 Update 1 Hotfix 1005393 (RTS)
(HF1005393)7
7.1.1.470
September 25, 2014
DE 7.1.0 Update 1 Hotfix 992692 (RTS)
(HF992692)7
7.1.1.467
August 27, 2014
DE 7.1.0 Update 1 Hotfix 978195 (RTS)
(HF978195)7
7.1.1.463
June 26, 2014
DE 7.1.0 Update 1 Hotfix 977150 (RTS)
(HF977150)7
7.1.1.461
June 24, 2014
DE 7.1 Update 1 (GA)
(7.1.1)2
7.1.1.454
June 2014
DE 7.1 Hotfix 945213 (RTS)
(HF945213)3
7.1.0.9452131
March 2014
DE 7.1 Hotfix 948245 (RTS)
(HF948245)
7.1.0.424
February 2014
DE 7.1 (GA)
7.1.0.389
December 2013
n/a = not available
1
DE 7.1.2 is a server-side only feature pack release. There's no client component.
2
DE 7.1.1 is a hybrid release with both solutions for issues and new features.
3
DE 7.1 Hotfix 945213 resolved an issue when upgrading EEPC 6 to DE 7.1, occasionally the underlying preboot file system becomes corrupted. This condition is most likely to occur in systems that have slow disk.
4
These hotfixes were previously internal and only Released to Support (RTS). They've now all been rolled-up into DE 7.1.3 Hotfix 1131996 and are no longer available.
5
The DE 7.2.0 installer appears as version 7.2.0.64 (GA) in the ePO Master Repository and in Add/Remove Programs on the client system. The installer is now built as a separate component and so its version number might differ from other components.
6
A post DE 7.2.0 (GA) issue was found. Where corrupted text was displayed when accessing the Single Sign On (SSO) section. This section is located under Policy Catalog, Drive Encryption 7.2, Product settings, Logon (tab), on systems that use double-byte languages.
The issue is resolved in the DE 7.2.0 (Repost). The DE 7.2.0EEAdmin Extension appears as version 7.2.0.456 (GA) and 7.2.0.457 (Repost) in the ePO Extensions.
7
This hotfix was only Released to Technical Support (RTS). An update or later hotfix superseded it and it's no longer available.
8
Released to Technical Support (RTS) only.
McAfee Enterprise investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request. Include this article number in the Problem Description field.
DE 7.2.10 Hotfix 3 and later supports Tomcat 9 with ePO 5.10 Update 10.
Extensions shipped with DE
DE Version
Extension Name and Build Number
DPSSP
EEADMIN
EEPC
DEGO
EEDEEP 2
User Directory1
DE 7.3.0
1.3.2.10
7.3.0.171
7.3.0.171
7.3.0.171
-
2.0.2.15
DE 7.2.10 Hotfix 3
1.3.2.10
7.2.10.65
7.2.10.65
7.2.10.65
-
2.0.2.15
DE 7.2.10 Hotfix 2
1.3.2.7
7.2.10.64
7.2.10.64
7.2.10.64
-
2.0.2.7
DE 7.2.10 Hotfix 1
1.3.2.7
7.2.10.61
7.2.10.61
7.2.10.61
-
2.0.2.7
DE 7.2.10
1.3.2.7
7.2.20.56
7.2.20.56
7.2.20.56
-
2.0.2.7
DE 7.2.9
1.3.2.7
7.2.9.5
7.2.9.5
7.2.9.5
-
2.0.2.7
DE 7.2.8
1.3.2.7
7.2.8.4
7.2.8.4
7.2.8.4
-
2.0.2.7
DE 7.2.7 (Repost)
1.3.2.7
7.2.7.8
7.2.7.8
7.2.7.8
-
2.0.2.7
DE 7.2.7
1.3.2.7
7.2.7.7
7.2.7.7
7.2.7.7
-
2.0.2.7
DE 7.2.6
1.3.2.7
7.2.6.6
7.2.6.6
7.2.6.6
-
2.0.2.7
DE 7.2.5
1.3.2.7
7.2.5.24
7.2.5.24
7.2.5.24
-
2.0.2.7
DE 7.2.4
1.3.1.1
7.2.4.2
7.2.4.2
7.2.4.2
7.2.4.2
2.0.1.1
DE 7.2.3 Hotfix 1225186
1.3.1.1
7.2.3.33
7.2.3.33
7.2.3.29
7.2.3.29
2.0.1.1
DE 7.2.3 (Repost)
1.3.1.1
7.2.3.29
7.2.3.29
7.2.3.29
7.2.3.29
2.0.1.1
DE 7.2.3
1.3.1.1
7.2.3.28
7.2.3.28
7.2.3.28
7.2.3.28
2.0.1.1
DE 7.2.2
1.3.1.1
7.2.2.14
7.2.2.14
7.2.2.14
7.2.2.14
2.0.1.1
DE 7.2.1
1.3.0.12
7.2.1.24
7.2.1.24
7.2.1.24
7.2.1.24
2.0.0.23
DE 7.2.0 (Repost)
1.3.0.0
7.2.0.457
7.2.0.456
7.2.0.456
7.2.0.456
2.0.0.22
DE 7.2.0
1.3.0.0
7.2.0.456
7.2.0.456
7.2.0.456
7.2.0.456
2.0.0.22
1
The User Directory and DPSSP extensions are provided with the DE package for convenience. But, they're developed as separate components and so they have their own version number.
2
ePO Deep Command is End of Life (EOL). So, the DE Deep extension that supported out-of-band management, using ePO Deep Command, is no longer included in the DE release package.
Extensions shipped with DE (EOL)
DE Version
Extension Name and Build Number
DPSSP
EEADMIN
EEPC
DEGO
EEDEEP 2
User Directory1
DE 7.1.3 Hotfix 1241165
DE 7.1.3 Hotfix 1208296
1.3.0.6
7.1.3.628
7.1.3.628
7.1.3.628
7.1.3.628
1.0.0.151
DE 7.1.3 Hotfix 1148978
1.3.0.6
7.1.3.604
7.1.3.604
7.1.3.604
7.1.3.604
1.0.0.151
DE 7.1.3 Hotfix 1131996
1.3.0.6
7.1.3.590
7.1.3.590
7.1.3.590
7.1.3.590
1.0.0.151
DE 7.1.3
1.2.0.3
7.1.3.547
7.1.3.547
7.1.3.547
7.1.3.547
1.0.0.146
DE 7.1.2
1.1.0.37
7.1.2.497
7.1.2.497
7.1.2.497
7.1.2.497
1.0.0.146
DE 7.1.1
-
7.1.1.454
7.1.1.454
7.1.1.454
7.1.1.454
1.0.0.146
DE 7.1.0
-
7.1.0.389
7.1.0.389
7.1.0.389
7.1.0.389
1.0.0.136
1
The User Directory and DPSSP extensions are included in the DE package for convenience. But, they're developed as separate components and so they have their own version number.
2
ePO Deep Command is End of Life. So, the DE Deep extension that supported out-of-band management, using ePO Deep Command, is no longer included in the DE release package.
NOTE: ePO and MA versions that are End of Life (EOL) have been removed.
ePO - Supported DE Extensions NOTES:
DE Extensions for ePO are backward compatible and can manage earlier client versions.
ePO 5.10.0 applies to both ePO on-premises and McAfee ePO on Amazon Web Services (AWS) / (ePO on AWS).
ePO Release
DE 7.3.0
DE
7.2.10
Hotfix 3
DE
7.2.5
To
7.2.10
DE
7.2.1 To
7.2.4
DE
7.2.0
DE 7.1.3
HF1148978
HF1131996
HF1208296
HF1241165
(EOL)
DE
7.1.x
(EOL)
ePO 5.10.0 Update 10
Yes
Yes1
No
No
No
No
No
ePO 5.10.0 (Update 1–9)
Yes
Yes
Yes
No
No
No
No
ePO 5.9.1, 5.9.0
Yes
No
Yes
Yes
No
No
No
ePO 5.3.3
EOL
ePO 5.3.2, 5.3.1, 5.3.0
EOL
ePO 5.1.x
EOL
1
DE 7.2.10 Hotfix 3 (build7.2.10.65) was released to support Tomcat 9 with ePO 5.10 Update 10 and later.
MA - Supported versions to manage DE clients
MA Release
DE 7.2.8 7.2.9
7.2.10
7.3.0
DE
7.2.7
DE
7.2.3
To 7.2.6
DE
7.2.0 2
7.2.1
7.2.2
DE
7.1.0
To
7.1.3 (EOL)
MA 5.7.2 - 5.7.4
Yes
No
No
No
No
MA 5.7.1
Yes
Yes
No
No
No
MA 5.7.0
Yes
Yes
No
No
No
MA 5.6.6
Yes
Yes
No
No
No
MA 5.6.0 - 5.6.5
Yes
Yes
No
No
No
MA 5.5.2, 5.5.1, 5.5.0
Yes
Yes
Yes
No
No
MA 5.0.x
EOL
MA 4.8
EOL
The following tables detail the McAfee products supported for use on Windows workstation and server operating systems. Only the most recent versions are included because most customers upgrade to the latest service packs shortly after they're released.
NOTE: If the operating system isn't listed, it isn't supported.
Operating System 1
Microsoft
Supported
Service
Pack
DE
7.2.8
7.2.9 7.2.10 7.3.0
DE 7.2.5 7.2.6
7.2.7
DE 7.2.4
DE
7.2.2 7.2.3
DE 7.2.1
DE
7.2.0
DE
7.1.3
HF1148978 HF1208296 HF1241165 (EOL)
DE 7.1.3
Or
DE 7.1.3
HF1131996
(EOL)
DE
7.1.1
7.1.2 (EOL)
DE
7.1.0 (EOL)
Windows Server 2022
(Standard, Datacenter, Datacenter Azure)
-
Yes
No
No
No
No
No
No
No
No
No
Windows Server 2019 Version 2004
Windows Server 2019 Version 1909
Windows Server 2019 Version 1903
Windows Server 2019 Version 1809
(64-bit), (Standard, Datacenter)
-
Yes
Yes
No
No
No
No
No
No
No
No
Windows Server 2016 (64-bit):
(Standard, Datacenter)
-
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
Windows Server 2012 R2 (64-bit):
(Standard, Datacenter)
-
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Windows Server 2012 (64-bit):
(Standard, Datacenter)
-
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Windows Server 2008 (32-bit and 64-bit)
(Standard, Enterprise, Datacenter)
1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows Server 2008 R2 Server Core (Optional 32-bit) 13
The default is 64-bit.
-
No
No
No
No
No
No
No
No
No
No
Windows Server 2008 R2 (64-bit only)
(Standard, Enterprise, Datacenter)
1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows 10 Pro for Workstations 12
Yes
No
No
No
No
No
No
No
No
No
Windows 11
Yes
No
No
No
No
No
No
No
No
No
Windows 10 version 21H1 (May 2021 Update)
Windows 10 version 20H2 (October 2020 Update)
Windows 10 version 2004 (May 2020 Update)
Windows 10 version 1909 (November 2019 Update)
Windows 10 version 1903 (May 2019 Update)
(Pro, Enterprise) (32-bit and 64-bit)
-
Yes
No
No
No
No
No
No
No
No
No
Windows 10 version 1809 (October 2018 Update)
Windows 10 version 1809 Long Term Servicing Channel (LTSC)
(October 2018 Update) 8
(Enterprise) (32-bit and 64-bit)
-
Yes
Yes
No
No
No
No
No
No
No
No
Windows 10 version 1803 (April 2018 Update)
(Pro, Enterprise) (32-bit and 64-bit) 11
-
Yes
Yes
Yes
No
No
No
No
No
No
No
Windows 10 version 1709 (Fall Creators Update 10
(Pro, Enterprise) (32-bit and 64-bit)
-
Yes
Yes
Yes
Yes
No
No
No
No
No
No
Windows 10 version 1703 (Creators Update) 9
(Pro, Enterprise) (32-bit and 64-bit)
-
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
Windows 10 version 1607 Long-Term Servicing Branch (LTSB)
(Anniversary Update) 7, 8
(Enterprise) (32-bit and 64-bit)
-
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
Windows 10 version 1607 (Anniversary Update) 7, 8
(Pro, Enterprise) (32-bit and 64-bit)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
Windows 10 version 1511 (November Update)
(Pro, Enterprise) (32-bit and 64-bit)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Windows 10 version 1507 (General Availability) 2, 3, 8
(Pro, Enterprise) (32-bit and 64-bit)
-
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Windows 8.1 (32-bit and 64-bit) 3
(Professional, Enterprise)
-
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows 8 (32-bit and 64-bit) 3
(Professional, Enterprise)
-
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows RT.14
-
No
No
No
No
No
No
No
No
No
No
Windows To Go (all versions) 4
-
No
No
No
No
No
No
No
No
No
No
Windows 7 (32-bit and 64-bit) Yes 5
(Professional, Enterprise, Ultimate)
1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows 7 (32-bit and 64-bit) Yes 5
(Professional, Enterprise, Ultimate)
Without
SP
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows Vista (64-bit and 32-bit) 6
(Business, Ultimate, Enterprise)
-
No
No
No
No
No
No
No
No
No
No
n/a = not applicable
1
Dual boot for Windows isn't currently supported. To submit a product idea, see the Related Information section below.
Home versions of any Windows operating system aren't tested or supported. DE is an enterprise product that is tested only on enterprise operating system versions.
The Trusted Platform Module (TPM) AutoBoot using the TPM 1.2 chipset is only supported on Windows 8.x and Windows 10 clients with DE 7.1 Update 1 and later. These clients must also be configured to use the Unified Extensible Firmware Interface (UEFI).
4
Windows To Go is a feature in Windows 8 Enterprise that allows Windows 8 to boot and run from an external USB hard drive or USB drive. This feature hasn't been tested. If you require this functionality, see the Related Information section of this article. It directs you to instructions to submit a product idea and have this functionality researched for implementation in a future product or update release.
5
Windows 7 isn'tsupported in XP Mode.
6
As of July 2011, Windows Vista SP1 is no longer supported by Microsoft. So, the sustaining and development of Encryption products on this platform hasalso ended. NOTE: Windows Vista Extended Support reaches its EOL date on April 11, 2017. Support for this operating system will no longer be provided after that date.
Windows 10 Enterprise Long Term Servicing Channel (LTSC) or Long-Term Servicing Branch (LTSB), is supported only with DE 7.2.1 and later. NOTES:
From Windows 10 version 1809, Long-Term Servicing Branch (LTSB) changed to Long Term Servicing Channel (LTSC). For details, see the Lifecycle FAQs - Windows site.
LTSC/LTSB isMicrosoft terminology for a Sustaining build that doesn't receive feature updates and is limited to security updates in general.
9
DE 7.2.1 is the minimum supported version of DE for Windows 10 Creators Update.
See:
Windows Server 2008 R2 Server Core is the first operating system with optional 32-bit support.
14
Windows RT is a version of Windows 8 that runs on mobile devices such as tablet computers.
Supported operating systems for DE on Mac hardware with an Intel® CPU
DE isn'tsupported on any Mac hardware. For support on Mac hardware, install the latest version of Management of Native Encryption. Back to top
ePO Deep Command (EDC)
IMPORTANT: ePO Deep Command reached End of Life on April 10, 2018.
EDC Release
DE 7.2.0
7.2.1
To
7.2.4
DE 7.1.3
HF1131996 HF1148978
HF1208296 (EOL)
DE
7.1.3 (EOL)
DE
7.1.2 (EOL)
DE 7.1
7.1.1 (EOL)
EDC 2.4.1
No
No
No
No
No
EDC 2.4
Yes
Yes
No
No
No
EDC 2.3
Yes
Yes
Yes
No
No
EDC 2.2
Yes
Yes
Yes
Yes
No
EDC 2.1
No
Yes
Yes
Yes
Yes
EDC 2.0
No
No
Yes
Yes
Yes
EDC 1.5
No
No
No
No
Yes
EDC 1.0
No
No
No
No
No
Supported browsers for the DPSSP
IMPORTANT: Technical Supportrecommends that you don't use DPSSP on public computers, and that the browser is closed following recovery.
Browser
Google Chrome
Internet Explorer
Mozilla Firefox
Safari 1
1
Use caution when using Safari because of the non-standard behavior of its page caching.
Support for UEFI
IMPORTANT: If you plan to install DE 7.x on a system using native UEFI, Technical Support recommends that you use only native UEFI mode. Applies when the system is explicitly Windows 8, 8.1, or Windows 10 certified. When the system isn't certified for Windows 8, 8.1, or Windows 10, Support recommends that you change the BIOS settings to put the system into legacy BIOS boot mode. DE 7.x fully supports Windows 8, 8.1, and Windows 10 in BIOS mode.
Technical Support also recommends upgrading your UEFI systems to the latest UEFI firmware level, and testing on a specific native UEFI-capable system before wide-scale deployment.
Some key points about UEFI:
The original EFI developed by Intel has been replaced in favor of UEFI.
UEFI introduces a new boot process. UEFI is a more complex operating system style of BIOS, which includes applications and device drivers. Users don't notice any differences.
Only Windows 7 (64-bit), Windows 8, 8.1, and Windows 10 currently support the UEFI native boot process.
Macs have had a UEFI boot process for quite a bit longer.
Many modern laptops have UEFI, but operate in a backward compatible mode to emulate a legacy BIOS.
Windows 8, 8.1, and Windows 10 can be installed on UEFI systems operating in legacy BIOS compatibility mode or native UEFI mode.
UEFI implementations differ by hardware vendors. Depending on the UEFI implementation, we have seen issues ranging from missing protocols to support for Opal drives. We have also seen issues with USB support provided in the preboot environment when operating in native UEFI mode.
Opal drives IMPORTANT:
With DE, Opal drives are supported only in the Advanced Host Controller Interface (AHCI) mode.
DE doesn't support the Opal version 2.0 drives which operate in A user mode, managed through the operating system.
Endpoint Encryption Opal Hardware Compatibility Tool
The Endpoint Encryption Hardware Compatibility Tool gathers data about the Opal drive, and performs some tests on the drives. Use the tool to test an Opal drive to verify that it's compatible, before you use the Opal features. For details, see KB76182 - How to use the Opal Hardware Compatibility Tool.
Intel AMT
AMT Release
DE 7.2.0
7.2.1
To
7.2.4
DE 7.1.3
HF1131996
HF1148978
HF1208296 (EOL)
DE 7.1.1
7.1.2 7.1.3 (EOL)
DE
7.1.0
(EOL)
AMT 11.x
No
No
No
No
AMT 10.x
Yes
Yes
No
No
AMT 9.5
Yes
Yes
No
No
AMT 9.0
Yes
Yes
Yes
No
AMT 8.x
Yes
Yes
Yes
Yes
AMT 7.x
Yes
Yes
Yes
Yes
AMT 6.x
Yes
Yes
Yes
Yes
AMT 5.x and earlier releases
No
No
No
No
Supported tokens and readers used for authentication with DE
Supported languages available in the preboot client
DE 7.x
Brazilian Portuguese
Chinese (traditional)
Chinese (simplified)
Danish
Dutch
English
Estonian
Finnish
French
German
Greek
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Thai
Documentation is available in the following languages:
DE 7.x 1
Chinese (traditional)
Chinese (simplified)
English
French
German
Japanese
Korean
Russian
Spanish
1
For DE 7.1.0 - 7.1.2, the above list applies only to the Product Guide. The Release Notes provided with update releases are generally in U.S. English only, but Release Notes for DE 7.1.3 are also localized. DE 7.1.3 also introduced a new document, Client Transfer between ePO Servers, which is also localized.
IMPORTANT: To avoid possible upgrade problems, perform the following tasks when upgrading from Drive Encryption 7.1.x or 7.2.x to a later release:
At the ePO console, make sure that there are no LDAP Sync tasks running. If any are running, wait for them to complete.
Disable all LDAP Sync tasks before initiating the upgrade.
Check in the latest Drive Encryption extensions.
Check in the latest Drive Encryption Agent and PC software packages.
Re-enable all LDAP Sync tasks.
Deploy the latest Drive Encryption software packages to the client system.
Restart the client system after the deployment task has completed.
EEPC 7.0.x
DE 7.2.x
DE 7.1.x
IMPORTANT: If you have a system installed with EEPC 7.0.x, you can upgrade to DE 7.1.x or DE 7.2.x. But, you must first upgrade the EEPC extension to either EEPC 7.0 Update 2 (7.0.2) or Update 3 (7.0.3). Then upgrade the EEAdmin extension to 7.0.4, and follow the procedure described in the Drive Encryption 7.2.0 Product Guide.
Upgrading Windows operating systems
There's a process to refresh the Windows operating system without having to decrypt the hard drive and uninstall DE.
See the articles below for detailed instructions.
Windows 10 operating systems
There are three upgrade articles covering Windows 10 releases. See the table below for help with using the correct article. The correct article is based on the Windows 10 variant that you're upgrading to, and the version of DE that is installed:
[OS Refresh method] The OS Refresh method is a script method. It's a more manual method developed to handle the first upgrade to Win 10 (version 1511). Simpler methods were developed later together with Microsoft. See below for details.
NOTE: Scripts are needed for this upgrade method and are attached to the article.
[Reflect Drivers method] An improved method to upgrade the operating system to Windows 10 Anniversary Update (Build 1607) with Drive Encryption 7.1 Update 3 or later.
NOTES:
Scripts are needed for this upgrade method and are attached to the article.
Microsoft provided a new command-line switch, /ReflectDrivers, which is available only in Windows 10 Anniversary Update (Build 1607) and later. During the setup and installation phase, this switch allows drivers to be added to the operating system image via configuration file (*.inf).
[SetupConfig method] A superior method that was developed with Microsoft.
NOTES:
The OSUpgrade packages are included with the DE download package with DE 7.2.1 and later.
Microsoft provided a new command-line switch, /ConfigFileswitch which is available only in Windows 10 Anniversary Update (Build 1607) and later. During the setup and installation phase, this switch allows drivers to be added to the operating system image via configuration file (*.inf).
Click Sign In and enter your ServicePortal User ID and password. If you do not yet have a ServicePortal or Community account, click Register to register for a new account on either website.
NOTE: The Ideas forum replaces the previous Product Enhancement Request system.
Tool to capture hardware compatibility details:
DE 7.1 Update 1 introduced a feature that allows the administrator to capture hardware compatibility settings for specific platforms. The hardware compatibility settings supplied to McAfee through a product idea are used to build a file that can be imported to ePolicy Orchestrator (ePO). It can then be used to activate platforms that exhibit particular issues at preboot.
