MNE for Mac has a built-in Minimum Escalations Requirements (MER) tool. This MER tool collects the following data from your Mac so that McAfee Technical Support can analyze and resolve the problem:
- System information (Kernel version, uptime, Kernel state, last logged in user names)
- List of installed applications/packages
- File System information
- Virtual memory information
- List of Kernel extensions loaded
- Exported environmental variables
- List of network interfaces
- Routing table information
- List of open files by applications
- List of all running processes
- System profiler output
- Collects system.log, install.log, and crash logs
- FileVault status, disk information
- MNE product logs and information
