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Application Control upgrade from 6.1.1 fails in Observe mode
Technical Articles ID:   KB79517
Last Modified:  4/15/2014

Environment

McAfee Application Control (MAC) 6.1.1

Problem

MAC 6.1.1 upgrade fails in Observe mode.

Solution

To upgrade MAC in Observe mode, disable Solidifier Integrity. After you have upgraded successfully, create another task to enable Integrity on the endpoints.

To disable Solidifer Integrity from an endpoint:
  1. Log on to the ePO console.
  2. Click MenuSystemsSystem Tree.
  3. Apply the client task to a group or endpoint.

    From the ePO 4.6 console:
    1. Do one of the following:
      • To apply the client task to a group, click a group in the System Tree, and click the Assigned Client Tasks tab.
      • To apply the client task to an endpoint, select the endpoint on the Systems page, and click ActionsAgentModify Tasks on a Single System
    2. Click ActionsNew Client Task Assignment.
    3. Select the Solidcore 6.1.1 product, SC: Run Commands task type, and click Create New Task.
    4. Specify the task name and add any descriptive information. 

    From the ePO 4.5 console:
     
    1. Do one of the following:
      • To apply the client task to a group, click a group in the System Tree, and click the Client Tasks tab.
      • To apply the client task to an endpoint, select the endpoint on the Systems page, and click ActionsAgentModify Tasks on a Single System
    2. Click ActionsNew Task
    3. Specify the task name and add any descriptive information.
    4. Select SC: Run Commands (Solidcore 6.1.1) and click Next
       
  4. Type the following command:

     features disable integrity

  5. Select Requires Response to view the status of the commands in the MenuChange ControlClient Task Log tab.
  6. Click Save (ePO 4.6 only).
  7. Click Next.
  8. Specify the scheduling details and click Next.
  9. Review and verify the task details and click Save.
  10. Send agent wake up call to send your client task to the endpoint immediately.

To enable Solidifier Integrity:
Do all of the previous steps, but replace Step 4 with the following command:

features enable integrity

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