Computer stops responding with Application and Change Control when other security products enabled

技術的な記事 ID: KB79684
最終更新: 12/19/2019

環境

McAfee Application Control (MAC) 6.1.2-346 (Controlled Release), 6.1.1
McAfee Change Control (MCC) 6.1.2-346 (Controlled Release), 6.1.1

Microsoft Windows 7 (32-bit)
Microsoft Windows Vista (32-bit)
Microsoft Windows 2008 (32-bit)

問題

Your computer stops responding when booted with MAC or MCC enabled if some other security products are also installed, such as antivirus and encryption.

The following McAfee products are incompatible:

Data Loss Prevention Endpoint 9.3
VirusScan Enterprise 8.8 Patch 4 (Controlled Release - November 2013)
Host Intrusion Prevention 8.0 Patch 4 (Controlled Release - January 2013)

For McAfee products, incompatibility is only on the Windows 7 32-bit platform.

NOTE: There is no known impact on any other MACC release.

解決策

This issue is resolved in the latest MAC and MCC 6.1.1, 6.1.2, and 6.1.3 updates.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

影響を受ける製品

Application and Change Control 6.1
Known Issue/Product Defect

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English United States
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Computer stops responding with Application and Change Control when other security products enabled

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問題

解決策

影響を受ける製品

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Knowledge Center

Computer stops responding with Application and Change Control when other security products enabled

環境

問題

解決策

影響を受ける製品

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