Loading...

Knowledge Center


Drive Encryption 7.2.x Error Codes and Messages
Technical Articles ID:   KB79785
Last Modified:  8/14/2019
Rated:


Environment

McAfee Drive Encryption (DE) 7.2.x

Summary

Many of the following errors are self-explanatory and do not require an article to provide more details. Although McAfee tries to maintain article links, if an article is not listed, search the Knowledge Base using the error message first, then if required, use the error number to locate the article.

n/a = not available
 
Fingerprint  
Error Code
Error Message
0xEE170001
Generic fingerprint error
0xEE170002 Arguments missing
0xEE170003
Operation cancelled
0xEE170004 Not initialised
0xEE170005 Already initialised
0xEE170006 API error
0xEE170007 Bad license key
0xEE170008 Communications failure 
0xEE170009 Preboot access error
0xEE17000a Operation not available
0xEE17000b Operation not allowed 
0xEE17000c User already enrolled 
0xEE17000d Invalid user
0xEE17000e User status error
0xEE17000f Enroll user failed
0xEE170010 Verify user failed
0xEE170011 Bad finger selection 
0xEE170012 Mismatched fingers
0xEE170013 Too many bad swipes
0xEE170014 Finger already enrolled

TPM
Error Number  Error Message
0xEE160001 General error
0xEE160002 Invalid parameter
0xEE160003 Generic memory error
0xEE160004 Unsupported
0xEE160005 PM failed
0xEE160006  Comms error
0xEE160007 Timeout
0xEE160008 TPM not present
0xEE160009 Corrupt
0xEE16000A Not logged on
0xEE16000B Incorrect authentication
0xEE16000C Password entry disabled
0xEE16000D Too many auth attempts
0xEE16000E File not found
0xEE16000F TPM hidden
0xEE160010 TPM disabled
0xEE160011 TPM mode on but device not
0xEE160012 Context creation failed
0xEE160013 TPM random failed
0xEE160014 PCR extend failed
0xEE160015 Unseal failed
0xEE160016 Failed to write sealed data
0xEE160017 Sealed data not found
0xEE160018 TPM seal failed
   
EEDeep  
Error Number
Error Message
0xEE860000
Invalid message
0xEE860001 Unsupported command
0xEE860002
Command failed
0xEE860003 Connect failed
0xEE860004 No machine key
0xEE860005 No user UUID
0xEE860006 No password hash
0xEE860007 No salt
0xEE860008 No iterations
0xEE860009 Machine key incorrect
0xEE86000a No EE MBR
   
NVRam  
Error Number
Error Message
0xEE850000
NVRam variable not found
0xEE850001 NVRam read failed
0xEE850002
NVRam write failed
0xEE850003 NVRam access denied
   
Generic
Error Number
Error Message
0xEE000000
Insufficient memory
0xEE000001
Buffer too small
0xEE000002
No more data is available
0xEE000003
Invalid argument
0xEE000004
Internal agent communications error
0xEE000005
Bad XML
0xEE000005
Failed to deserialise type
0xEE000006
Invalid parameter encoding
0xEE000007
Internal initialisation error
0xEE000008
Unable to lock mutex
0xEE000009
Unable to unlock mutex
0xEE00000A
Unknown or unsupported function
0xEE00000B
Interface not found
0xEE00000C
Unknown error
0xEE00000D
Internal reference count error
0xEE00000E
Invalid time zone bias
0xEE00000f Generic file not found
0xEE7F0001 Failed to connect
0xEE7F0002 Failed to open session with PIN

OPAL
Error Number  Error Message
0xEE7F0000 No open session
0xEE7F0001 Failed to connect
0xEE7F0002 Failed to open session with PIN
0xEE7F0003 Failed to set PIN
0xEE7F0004 Failed to set MBR done
0xEE7F0005 Failed to write data to MBR
0xEE7F0006 Failed to read data from MBR
0xEE7F0007 Failed to write data to datastore
0xEE7F0008 Failed to read data from datastore
0xEE7F0009 Failed to query file info
0xEE7F000A  Oversized file
0xEE7F000B Failed to create file
0xEE7F000C Failed to open file
0xEE7F000D Failed to read file
0xEE7F000E Failed to write file
0xEE7F000F Key length error
0xEE7F0010 Row not found
0xEE7F0011 SP failed to activate
0xEE7F0012 Set failed
0xEE7F0013 Get failed
0xEE7F0014 Not supported on this SP
0xEE7F0015 Not supported on this user
0xEE7F0016 Revert failed
0xEE7F0017 Not supported
0xEE7F0018 No drives found
0xEE7F0019 Identify failed
0xEE7F001A Premature function call
0xEE7F001B Out of sequence function call
0xEE7F001C Already activated
0xEE7F001D Not activated
0xEE7F001E Not connected
0xEE7F001F Datastore too small
0xEE7F0020 Stale session
0xEE7F0021 Failed to get device
0xEE7F0022 Attempting two primary devices
0xEE7F0023 OPAL features fatal error
0xEE7F0024 Cannot take ownership
0xEE7F0025 Whole disk fatal error
0xEE7F0026 Disk operation failed
0xEE7F0027 Insufficient information
0xEE7F0028 Failure in OS
0xEE7F0029 PBFS invalid sector info
0xEE7F002A Failed to query MSID
   
Preboot  
Error Number
Error Message
0xEE0A0001
Graphics mode not supported by BIOS
0xEE0A0002
Invalid algorithm module
0xEE0A0003
Error while relocating algorithm module
0xEE0A0004
Error initialising algorithm module
0xEE0A0005
Unable to find algorithm module for BIOS disk hook
   
Authentication
User Interface (UI)
 
Error Number
Error Message
0xEE0E0001
Authentication User Interface definition file failed
0xEE0E0002
Authentication User Interface failed
0xE0E0003
E_EPEUI_AUTH_DO_LANGUAGE
0xEE0E0004
E_EPEUI_AUTH_DO_RECOVERY
0xEE0E0005
E_EPEUI_AUTH_DO_SWITCH_USER
0xEE0E0006
E_EPEUI_AUTH_DO_SELECT_USER_NEXT
0xEE0E0007
E_EPEUI_AUTH_RECOVERY_SUCCESS
0xEE0E0008
E_EPEUI_AUTH_DO_REMOTE_RECOVERY
0xEE0E0009
E_EPEUI_AUTH_CANCEL
0xEE0E000A
Recovery failed
0xEE0E000C
Unable to display recovery message box
0xEE0E000D
Self-recovery enrollment wizard failed
0xEE0E0010
Invalid recovery key
0xEE0E0011
Recovery response invalid
0xEE0E0012 UI application is cancelled
0xEE0E0013 Need machine recovery
0xEE0E0014 E_EPEUI_AUTH_REC_REM_IMAGE_REG_FAIL
 
Hardware Library  
Error Number
Error Message
0xEE070001
Unhandled exception while calling BIOS
0xEE070002
Invalid instruction occurred while calling BIOS
0xEE070003
General protection error while calling BIOS
   
USB  
Error Number
Error Message
0xEE0B0000
USB transfer error
0xEE0B0001
CCID protocol error
0xEE0B0002
Missing USB endpoint
0xEE0B0003 Wrong USB device
   
Smart Card Reader  
Error Number
Error Message
0xEE080000
LRC failure while communicating with smart card
0xEE080001
Failed to re-synchronize with smart card
0xEE080002
S-Type request failed while communicating with smart card
0xEE080003
Protocol error while communicating with smart card
0xEE080004
IFS request failed while communicating with smart card
0xEE080005
Timeout occurred while communicating with smart card
0xEE080006
Smart card reader not present
0xEE080007
Invalid parameter while communicating with smart card
0xEE080008
Sharing violation while communicating with smart card
0xEE080009
Smart card not present in reader
0xEE08000A
Protocol mismatch while communicating with smart card
0xEE08000B
General error while communicating with smart card
0xEE08000C
Smart card not powered
0xEE08000D
Error initialising smart card reader
0xEE08000E APDU size unsupported
   
Tokens  
Error Number
Error Message
0xEE0F0001 Token authentication parameters are incorrect
0xEE0F0002
Token authentication cancelled
0xEE0F0003
The token is invalidated due to too many invalid logon attempts
0xEE0F0004
Invalid answer length
0xEE0F0005
Password will expire
0xEE0F0006
User is disabled
0xEE0F0007
Attempted to log on out of hours
0xEE0F0008
Self-Recovery enrollment failure The number of questions available for
the current language is less than required by the policy
0xEE0F0009
User has not been authenticated
0xEE0F000A
Too many authentication attempts
0xEE0F000B
Token file not found
0xEE0F000C
Token failure
0xEE0F000D
Token data is invalid
0xEE0F000E
Token data version not supported
0xEE0F000F
Token payload is invalid
0xEE0F0010
User certificate has expired
0xEE0F0011
User certificate is invalid
0xEE0F0012
One or more questions answered incorrectly
0xEE0F0013
User certificate not found
0xEE0F0014 PIN blocked
0xEE0F0015 0xEE0F0015 Not a suitable card
0xEE0F0016 Not initialized
0xEE0F0017 New password is nonconformant
0xEE0F0018 Password failed
0xEE0F0019 PIN failed
0xEE0F001A No password
0xEE0F001B No more certificates
   
Recovery  
Error Number
Error Message
0xEE110001
The recovery response is not valid
   
Client  
Error Number
Error Message
0xEE120000
Endpoint Encryption is not currently active
0xEE120001
Endpoint Encryption is already active
0xEE120002
Activation has not been started
0xEE120003
Pre-boot file system not available
0xEE120004
Too many work items
0xEE120005
Encryption or decryption already started
0xEE120006
Unable to start encryption or decryption
0xEE120007
Error obtaining mutex
0xEE120008
System policy not found
0xEE120009
Recovery key data invalid
0xEE12000A
System UID invalid
0xEE12000B
Challenge key data invalid
0xEE12000C
Operating system credential data invalid
0xEE12000E Partition info invalid
0xEE12000F Partition not found
0xEE120010 TPM autoboot has failed, either TPM is not available, or there was an error
related to it
0xEE120011 Failed to read or write autoboot information from/to the PBFS
0xEE120012 Active encryption provider can’t activate; check that the disk configuration
is supported (For example, is the Opal provider trying to activate with a mixture
of Opal and non-Opal drives, which is an unsupported config)
0xEE120100
Pre-boot file system file size invalid
0xEE120101
Pre-boot file system not created
0xEE120102
Pre-boot file system not mounted
0xEE120103
Error opening file for synchronization to pre-boot file system
0xEE120104
Error reading file for synchronization to pre-boot file system
0xEE120105
Error getting file size of file for synchronization to pre-boot file system
0xEE120106
Error opening file in pre-boot file system
0xEE120107 PBFS directory creation failed
0xEE120200
Error opening boot code image file
0xEE120201
Error reading boot code image file
0xEE120202
Boot code image file too large
0xEE120203 Boot code installation failed
0xEE120204 Boot code image write failed
0xEE120300 Upgrade not supported
0xEE120400 Failed to access UEFI system partition
   
Driver  
Error Number
Error Message
0xEE040001
Endpoint Encryption device driver not present
0xEE040002
Endpoint Encryption device driver version not supported
0xEE040003
Invalid driver request
0xEE040004
Unsupported driver function
0xEE040005
Error communicating with driver
0xEE040006
I/O in progress for region being encrypted or decrypted
0xEE040007
Cryptographic key not set in driver
0xEE040008
Invalid cryptographic key handle
0xEE040009
Access to cryptographic key denied
0xEE04000B
Unknown disk number
0xEE04000C
Data type not found in driver
0xEE04000D
Unable to lock files
   
Disk  
Error Number
Error Message
0xEE020001 Error reading disk sector
0xEE020002 Error writing disk sector
0xEE020003
Disk access denied
0xEE020004
Invalid disk
0xEE020005
Unable to get partition information
0xEE020006
Endpoint Encryption disk information not present
0xEE020007
Not enough space for disk information
0xEE020008
Endpoint Encryption disk information invalid
0xEE020009
Disk information sector not found
0xEE02000A
Chain sector invalid
0xEE02000B
Incorrect disk sector chain type
0xEE02000C
Incorrect disk sector chain sequence number
0xEE02000D
Incorrect disk sector chain checksum
0xEE02000E
Disk crypt state too large
0xEE02000F
Disk crypt list full
0xEE020010
Disk crypt range too large
0xEE020011
Disk crypt not permitted while in power fail state
0xEE020012
Boot disk not found
0xEE020013
The boot disk is not supported
0xEE020014
Invalid power fail state
0xEE020015
No power fail sectors found
0xEE020016
Failure while recovering from power fail
0xEE020017
Disk not partitioned
0xEE020018
Invalid partition table on disk
0xEE020019
Disk sector size not supported
0xEE020020
Disk partition not found
0xEE020021
Insufficient disk free space
0xEE020022
Disk partition table full
0xEE020023
Endpoint Encryption partition already exists
0xEE020024
Disk not supported
   
Preboot File System  
Error Number
Error Message 
0xEE0C0001
Invalid disk for pre-boot file system
0xEE0C0002
Unsupported disk for pre-boot file system
0xEE0C0003
Path not found in pre-boot file system
0xEE0C0004
Access denied
0xEE0C0005
Invalid pre-boot file system file
0xEE0C0006
Unable to mount pre-boot file system
   
User  
Error Number
Error Message
0xEE05001A User already initialised
0xEE05001B Invalid payload
0xEE05001C Operation aborted
0xEE05001D Invalid timestamp
0xEE05001E No username found
0xEE05001F No username found
0xEE050001
The user already exists
0xEE050002
Unknown user
0xEE050003
Access denied
0xEE050004
Inconsistent policy class EPE_user_incosistent_policy_exception 
0xEE050005
Unsupported token type
0xEE050006
Error adding user
0xEE050007
The password is too small Please choose a new one
0xEE050008
The password is too large Please choose a new one
0xEE050009
The password is the same as the user name Please choose a new one
0xEE05000A
The password requires more alphabetic characters Please choose a new one
0xEE05000B
The password requires more alphanumeric characters Please choose a new one
0xEE05000C
The password requires more numeric characters Please choose a new one
0xEE05000D
The password requires more symbol characters Please choose a new one
0xEE05000E
The password is an anagram Please choose a new one
0xEE05000F
The password is a palindrome Please choose a new one
0xEE050010
The password follows in sequence from the previous password
Please choose a new one
0xEE050011
The password is not conformant to Windows password policy
Please choose a new one
0xEE050012
This password is not acceptable Please try again
0xEE050013
The password has already been used before Please choose a new one
0xEE050014
File access error
0xEE050015
Internal error
0xEE050016
The password must be changed
0xEE050017
Self-Recovery is not supported by the current user policy
0xEE050018
Self-Recovery enrollment is required Please logon and enroll
0xEE050019
Insufficient pre-boot storage space to add user
   
DE Host  
Error Number
Error Message
0xEE010000
Inconsistent policy
0xEE010001
No encryption providers were found
0xEE010002
Internal host error
0xEE010003
An incompatible product was detected
0xEE010004
Endpoint Encryption is already active
0xEE010005
Activation is currently already in progress
0xEE010006
Deactivation is currently in progress
0xEE010007
Invalid parameter
0xEE010008
Missing parameter
0xEE010009
Internal class factory error
0xEE01000A
Error reading a file
0xEE01000B
Error writing to a file
0xEE01000C
Error opening a file
0xEE01000D
Host service access denied
0xEE01000E
The requested host service is not available
0xEE01000F
Unknown communications message
   
DE Software Encryption  
Error Number
Error Message
0xEE800001
Host drive too fragmented to create pre-boot file system file
0xEE800002
No host drive found for pre-boot file system file
0xEE800003
Unable to rename host file for pre-boot file system
0xEE800004
Sector map for the host file of the pre-boot file system invalid
0xEE800100
No host file found for boot code
0xEE800200
Error creating host file for sector location
0xEE800201
Error setting file pointer while determining sector location of host file
0xEE800202
Error writing file while determining sector location of host file
0xEE800203
Error reading file while determining sector location of host file
0xEE800204
Unable to determine sector location of host file
0xEE800205
Unable to get interface to sector locator functions
   
Algorithm  
Error Number
Error Message
0xEE030000
Unknown cryptographic algorithm
0xEE030001
Invalid cryptographic key context
0xEE030002
Invalid cryptographic key size
0xEE030003 Secure key unsupported
   
Cryptographic  
Error Number
Error Message
0xEE060001
Cryptographic key error
0xEE060002
Invalid cryptographic key
0xEE060003
Error performing encryption
0xEE060004
Error performing decryption
0xEE060005
Not enough random entropy
   
Operating System Logon  
Error Number
Error Message
0xEE100001
Error in XML
0xEE100002
Error communicating with host
   
Registry  
Error Number
Error Message
0xEE0D0001
Unable to read registry file
0xEE0D0002
Unable to write registry file
0xEE0D0003
Unable to create registry file
0xEE0D0004
Unable to create registry key
   
EETech  
Error Number
Error Message
0xEE830000
Error opening file
0xEE830001
Invalid filename
0xEE830002
Drive not found
0xEE830003
File not found
0xEE830004
Path not found
0xEE830005
Error reading file
0xEE830006
Not authenticated
0xEE830007
No disk selected
0xEE830008
Invalid start sector
0xEE830009
Enter a non-zero sector count
0xEE83000A
Invalid sector count
0xEE83000B
Sector range is outside disk sectors
   
General  
Error Number
Error Message
0xEF000008
Failed to load cryptographic module

Rate this document

Glossary of Technical Terms


 Highlight Glossary Terms

Please take a moment to browse our Glossary of Technical Terms.