The Windows "Run" registry key gets deleted if Application and Change Control 6.1.1 is uninstalled

Technical Articles ID: KB79793
Last Modified: 12/19/2019

Environment

McAfee Application and Change Control (MACC) 6.1.1

Problem

The following Windows registry gets deleted if MACC 6.1.1 is uninstalled from the system:

[HKLM/SOFTWARE/Microsoft/Windows/CurrentVersion/Run]

Solution

IMPORTANT: Upgrade to the hotfix mentioned below before you uninstall MACC 6.1.1. See the MACC 6.1 Installation Guide for information about upgrading.

Technical Support recommends that you upgrade to MACC 6.1.1-379 or later.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Workaround

For systems with VSE installed, do the following:

Log on to the ePO console.
Click Menu, Policy, Policy Catalog.
Select VirusScan Enterprise 8.8.0 from the Product drop-down list and select Access Protection Policies from the Category drop-down list.
Click the appropriate policy under the Category column.
Click User-defined Rules for Categories and click New.
Select Registry Blocking Rule as Rule type and click OK.
Enter the following:
- RUN Key Protection for Rule name.
- Enter the following in Processes to include:
  
  msiexec.exe, explorer.exe, regedit.exe
- Select HKLM for the Registry entry and enter /SOFTWARE/Microsoft/Windows/CurrentVersion/Run in the text box.
- Select Key for the Registry key or value to protect entry.
- Select Delete key or value for Registry actions to block.
  NOTE: A complete properties snapshot is also attached for reference.
Click OK, Save.
Send an Agent Wakeup call to enforce policy.
Uninstall MACC 6.1.1.

Affected Products

Application and Change Control 6.1

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Knowledge Center

The Windows "Run" registry key gets deleted if Application and Change Control 6.1.1 is uninstalled

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

The Windows "Run" registry key gets deleted if Application and Change Control 6.1.1 is uninstalled

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Glossary of Technical Terms

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