The Application Control "version" entry is not updated on the ePO Server and the McTray "About" box after an endpoint upgrade

Technical Articles ID: KB79987
Last Modified: 8/13/2019

Environment

McAfee Application and Change Control (MACC) 7.x.x, 6.x.x

Problem

Version information does not update after an upgrade. The About box of McTray and the ePO console continues to display the old version information.

Cause

This issue is observed because a restart is needed to display the latest version after an upgrade. After the endpoint is restarted, the version information displays correctly on both the ePO server and on the endpoint McTray About box.

Solution

Restart the system after the upgrade.

Affected Products

Application and Change Control 7.0.x
Application and Change Control 6.2.x
Application and Change Control 6.1

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Knowledge Center

The Application Control "version" entry is not updated on the ePO Server and the McTray "About" box after an endpoint upgrade

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

The Application Control "version" entry is not updated on the ePO Server and the McTray "About" box after an endpoint upgrade

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Choose your region

Title

Title