Supported platforms for File and Removable Media Protection
Technical Articles ID:
KB81149
Last Modified: 5/12/2022
Environment
File and Removable Media Protection (FRP) 5.x
Summary
As Microsoft releases new operating systems or Service Packs, the original Product Guides and Release Notes might not reflect the current support policy for those platforms. This article provides the latest information about supported environments.
Recent updates to this article
Date
Update
May 13, 2022
Updated 'Supported versions of ePO' table with ePO 5.10.0 Update 13.
April 26, 2022
Updated the Compatible Products tables for McAfee Agent (MA) 5.7.5 and MA 5.7.6.
April 22, 2022
Added FRP 5.4.2 to the 'Supported integration with Data Loss Prevention Endpoint (DLP Endpoint) and FRP' table.
January 14, 2022
Added support for the following:
ePO 5.10 Updates 11 and 12
MA 5.7.5
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Contents
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GA - General Availability (available on the Product Downloads site)
n/a - not available
1
We investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request. Include this article number in the Problem Description field.
Intel® and Apple Silicon (using Rosetta emulation) are supported from FRP 5.3.1.
3
Before installing FRP 5.4.0 or later, 64-bit Windows 7 systems need to have SHA256/SHA-2 code signing update installed. For more information about these updates, see the following Microsoft articles:
FRP 5.3.1 HF2 (Extension only release) was released to Support with ePO 5.10 Update 10 and Tomcat 9.
The following tables identify the products supported for use on Windows workstations and server operating systems. Only the most current versions are included, because most customers upgrade to the latest service packs shortly after they're released.
Microsoft Windows server-supported operating systems
Terminal Server support is restricted to Windows 2008 R2 and 2012 R2 environments.
IMPORTANT:For additional information related to support in a Virtual Desktop Infrastructure (VDI) environment, see below.
3
Deployment of FRP (installation) on a Windows 2008 R2 server fails when an ePO deployment task is used. But, a standard MSI installation is successful.
Windows client-supported operating systems
Operating System
FRP 5.4.1
5.4.2
FRP
5.4
FRP
5.0.10– 5.3.1
FRP
5.0.5–
5.0.9
(EOL)
FRP
5.0.4
(EOL)
FRP
5.0.3
(EOL)
FRP
5.0.2
(EOL)
FRP
5.0.1
Hotfix
1150417
(EOL)
FRP
5.0.0
5.0.1
(EOL)
Windows 118
Yes
No
No
No
No
No
No
No
No
Windows 10 version 21H2 (November 2021 Update)
Windows 10 version 21H1
Yes
Yes
Yes
No
No
No
No
No
No
Windows 10 version 20H2 (October 2020 Update)
Windows 10 version 2004 (May2020 Update)
Windows 10 version 1909 (November2019 Update)
(32 bit and 64 bit), (Pro, Enterprise)
Yes
Yes
Yes
No
No
No
No
No
No
Windows 10 version 1903 (May 2019 Update)
(32 bit and 64 bit), (Pro, Enterprise)
Yes
Yes
Yes
No
No
No
No
No
No
Windows 10 version 1809 Long Term Servicing Channel (LTSC)
(October 2018 Update) 6
(32 bit and 64 bit), (Enterprise)
Yes
Yes
Yes
Yes
No
No
No
No
No
Windows 10 version 1809 (October 2018 Update)
(32 bit and 64 bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
No
No
No
No
No
Windows 10 version 1803 (April 2018 Update)
(32 bit and 64 bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
No
No
No
No
No
Windows 10 version 1709 (Fall Creators Update)
(32 bit and 64 bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
Yes
No
No
No
No
Windows 10 version 1703 (Creators Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
Yes 7
Yes 7
No
No
No
Windows 10 version 1607 Long-Term Servicing Branch (LTSB)
(Anniversary Update) 6
(32 bit and 64 bit), (Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
Windows 10 version 1607 (Anniversary Update)
(32 bit and 64 bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes 5
No
Windows 10 (General Availability)
(32 bit and 64 bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes 4
Windows 8.1, including updates
(32 bit and 64 bit)
(Professional, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes 2
Windows 8 (32 bit and 64 bit)
(Professional, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows To Go 3
No
No
No
No
No
No
No
No
No
Windows 7 (32 bit and 64 bit)
(Professional, Enterprise, Ultimate)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows Vista (Service Pack 2, 32 bit and 64 bit) 1
(Business, Ultimate, Enterprise)
No
No
No
No
No
No
No
No
No
1
Microsoft no longer supports Windows Vista service packs. So, the sustaining and development of Endpoint Encryption products on this platform by us also ended.
Windows Vista Service Pack 1 - End of Support on July 12, 2011.
NOTE: Windows Vista Extended Support reached its EOL date on April 11, 2017. Support for FRP is no longer provided on this operating system since that date.
2
Support for Windows 8.1 requires at least MA 4.8 Update 1 to be installed before deployment.
3
Windows To Go is a feature in Enterprise editions of Windows that allows Windows to boot and run from an external USB hard drive or USB drive. This function hasn't been tested. If you require this function, see the "Related Information" section of this article. This section has instructions on how to submit a product idea. Submitted product ideas are researched for implementation in a future product or update release.
Windows 10 Enterprise LTSC or LTSB is supported only with FRP 5.0.3 and later. Before this release, FRP offered support only for official Windows 10 builds, which include Current Branch (CB) and Current Branch for Business (CBB).
NOTES:
From Windows 10 version 1809, LTSB changed to LTSC. For details, see Lifecycle FAQ - Windows.
LTSC or LTSBis Microsoft terminology for a Sustaining build that doesn't receive feature updates and is limited to security updates in general.
7
A minimum Windows 10 Creators Update version 1703 (operating system build 15063.250) is needed for support with FRP 5.0.3 or later. For more information, see Microsoft article KB4016240.
WARNING: Installation or upgrade with earlier builds of the Windows 10 Creators Update fails.
8
FRP 5.4.1only supports the basic mode of Intel Control-flow Enforcement Technology (Intel CET).
macOS supported operating systems
Platforms supported by the Mac Offsite Viewer or Internet Explorer application, and the FRP Mac client, which was first introduced in FRP 5.0.0.
With Citrix XenDesktop 7.6, best-effort support is offered only for Windows 2012 R2 server instances.
NOTE:Removable media encryption isn't supported for server instances. FRP doesn't support removable media encryption in server instances in a XenDesktop environment. It doesn't provide this support because Citrix doesn't support USB redirection for removable media devices. So, the result is that media appears as a network drive.
EOL period—The time frame that runs from the day we announce product discontinuation, until the last date that we formally support the product. In general, after the EOL period is announced, no enhancements are made.
EOL date—The last day that the product is supported, according to the terms of our standard support offering.
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