Supported platforms for File and Removable Media Protection
Technical Articles ID:
KB81149
Last Modified: 2/11/2020
Environment
McAfee File and Removable Media Protection (FRP) 5.x
Summary
As Microsoft releases new operating systems or Service Packs, the original Product Guides and Release Notes might not reflect the current support policy for those platforms. This article provides the latest information about supported environments.
NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.
Recent updates to this article:
Date
Update
February 11, 2020
Added:
FRP 5.2.0 (General Availability) to the Product release information.
Support for MA 5.6.3
Updated: Title shortened to meet new standards
December 10, 2019
Added FRP 5.1.1 (General Availability). Included support for Catalina.
November 12, 2019
Correction implemented for Windows 10 Version 1909:
From: October 2019 Update
To: November 2019 Update
November 8, 2019
Added support for Windows 10 version 1909 (October 2019 Update).
October 9, 2019
Removed FRP 5.1.1 (Released to Support).
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Contents
Click to expand the section you want to view:
To view the FRP known issues for FRP 5.0.x, see KB85807.
To view the FRP release notes, visit the Enterprise Documentation site at http://docs.mcafee.com
EOL=End of Life
Product
Windows
Build
Package
Mac
OS X
Build
Package
Build
Extension
Released
End of Life
FRP 5.2.0 (GA)
5.2.0.151
5.1.1.261
5.2.0.151
February 11, 2020
-
FRP 5.1.1 (GA)
5.1.0.209
5.1.1.261
5.1.0.209
December 10, 2019
-
FRP 5.1.0 (GA)
5.1.0.209
5.1.0.1709
5.1.0.209
August 13, 2019
-
FRP 5.0.10 (GA)
5.0.10.115
5.0.10.16
5.0.10.115
April 9, 2019
-
FRP 5.0.9 1261968 (RTS) 3
(HF1261968)
5.0.9.118
5.0.8.26
-
December 11, 2018
-
FRP 5.0.9 (GA)
5.0.9.108
5.0.8.26
5.0.9.108
November 13, 2018
-
FRP 5.0.8 (GA)
5.0.8.132
5.0.8.26
5.0.8.132
October 9, 2018
-
FRP 5.0.7 (GA)
5.0.7.111
5.0.6.15
5.0.7.111
July 10, 2018
-
FRP 5.0.6 (GA)
5.0.6.141
5.0.6.15
5.0.6.141
April 10, 2018
-
FRP 5.0.5 Hotfix 1226705 (RTS)
(HF1226705) 3
5.0.5.115
-
-
April 10, 2018
FRP 5.0.5 (GA)
5.0.5.112
5.0.5.5
5.0.5.112
December 14, 2017
-
FRP 5.0.4 (GA)
5.0.4.113
5.0.4.32
5.0.4.113
November 13, 2017
-
FRP 5.0.3 Hotfix 1204546 (RTS)
(HF1204546) 3
5.0.3.115
-
-
July 21, 2017
FRP 5.0.3 Hotfix 1197661 (RTS)
HF1197661) 3
5.0.3.107
-
-
May 26, 2017
FRP 5.0.3 (GA)
5.0.3.105
5.0.2.116
5.0.3.105
May 10, 2017
-
FRP 5.0.2 (Repost) 2
5.0.2.167
5.0.2.116
5.0.2.167
March 21, 2017
-
FRP 5.0.2 (GA)
5.0.2.152
5.0.2.116
5.0.2.152
September 14, 2016
-
FRP 5.0.1 Hotfix 1150417
(HF1150417)
5.0.1.163
5.0.1.100
5.0.1.163
August 2, 2016
-
FRP 5.0.1 Hotfix 1136964 (RTS)
(HF1136964)3
5.0.1.158
-
-
May 12, 2016
FRP 5.0.1 (Repost) 1
5.0.1.136
5.0.1.100
5.0.1.151
April 27, 2016
-
FRP 5.0.1 (GA)
5.0.1.136
5.0.1.100
5.0.1.136
March 10, 2016
-
FRP 5.0.0 (Repost) 1
5.0.0.243
5.0.0.189
5.0.0.245
April 27, 2016
-
FRP 5.0.0 (GA)
5.0.0.243
5.0.0.189
5.0.0.243
November 9, 2015
-
FRP 4.3.1 Hotfix 1142461
(HF1142461)
4.3.1.153
n/a
4.3.1.153
July 12, 2016
February 28, 2019
FRP 4.3.1 Hotfix 1062118
(HF1062118)
4.3.1.138
n/a
4.3.1.118
June 22, 2015
February 28, 2019
FRP 4.3.1 (GA)
4.3.1.114
n/a
4.3.1.114
December 18, 2014
February 28, 2019
FRP 4.3.0 Hotfix 1013483
(HF1013483)
4.3.0.243
n/a
-
October 16, 2014
February 28, 2019
FRP 4.3.0 (GA)
4.3.0.224
n/a
4.3.0.224
April 30, 2014
February 28, 2019
GA - General Availability (available on the Product Downloads site)
n/a - not available
1
To review the details about the repost release, see KB86964.
2
FRP 5.0.2 was reposted because of the issue documented in KB88865. NOTE: This package has been removed from the Product Downloads site. In the ePO Software Manager only the latest version is available, which is FRP 5.0.9. Customers are advised to upgrade to the latest available version of FRP.
3
McAfee investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request (https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR). Include this article number in the Problem Description field.
See KB51560 for detailed information on release cycles.
The following tables identify the McAfee products supported for use on Windows workstation and server operating systems. Only the most current versions are included, because most customers upgrade to the latest service packs shortly after they are released.
Microsoft Windows server-supported operating systems
Operating System
FRP 5.1.0
5.1.1
5.2.0
FRP
5.0.2
to 5.0.10
FRP
5.0.0
5.0.1
Windows 2019 Server
No
No
No
Windows 2016 Server
No
No
No
Windows 2012 Server 1
No
No
No
Windows Server 2008 edition (32-bit and 64-bit) 1
No
No
No
Windows Terminal Servers 2
Yes 3
Yes 3
No
1
Although direct installation of FRP on Windows Server is not supported, encryption of shared folders on Windows Server is supported.
For support for FRP 5.0.x clients that access Network Shares, see KB72276.
2
Terminal Server support is restricted to Windows 2008 R2 and 2012 R2 environments. IMPORTANT:For additional information related to support in a Virtual desktop infrastructure (VDI) environment, see below.
3
Deployment of FRP (installation) on a Windows 2008 R2 server fails when an ePO deployment task is used. But, a standard MSI installation is successful.
Windows client-supported operating systems
Operating System
FRP
5.0.10
5.1.0
5.1.1 5.2.0
FRP
5.0.5
to
5.0.9
FRP
5.0.4
FRP
5.0.3
FRP
5.0.2
FRP
5.0.1
Hotfix
1150417
FRP
5.0.0
5.0.1
Windows 10 version 1909 (November 2019 Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
No
No
No
No
No
No
Windows 10 version 1903 (May 2019 Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
No
No
No
No
No
No
Windows 10 version 1809 LTSC(October 2018 Update) 6
(32-bit and 64-bit), (Enterprise)
Yes
Yes
No
No
No
No
No
Windows 10 version 1809 (October 2018 Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
No
No
No
No
No
Windows 10 version 1803 (April 2018 Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
No
No
No
No
No
Windows 10 version 1709 (Fall Creators Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes
No
No
No
No
Windows 10 version 1703 (Creators Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes 7
Yes 7
No
No
No
Windows 10 version 1607 LTSB (Anniversary Update) 6
(32-bit and 64-bit), (Enterprise)
Yes
Yes
Yes
Yes
No
No
No
Windows 10 version 1607 (Anniversary Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes 5
No
Windows 10 (General Availability)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes 4
Windows 8.1, including updates
(32-bit and 64-bit)
(Professional, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes 2
Windows 8 (32-bit and 64-bit)
(Professional, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows To Go 3
No
No
No
No
No
No
No
Windows 7 (32-bit and 64-bit)
(Professional, Enterprise, Ultimate)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows Vista (Service Pack 2, 32-bit and 64-bit) 1
(Business, Ultimate, Enterprise)
No
No
No
No
No
No
No
1
Microsoft no longer supports Windows Vista service packs. So, the sustaining and development of Endpoint Encryption products on this platform by McAfee also ended.
Windows Vista Service Pack 1 - End of Support on July 12, 2011.
NOTE:Windows Vista Extended Support reaches its End of Life (EOL) date on April 11, 2017. Support for FRP is no longer be provided on this operating system since that date.
2
Support for Windows 8.1 requires at least MA 4.8 Update 1 to be installed before deployment.
3
Windows To Go is a feature in Enterprise editions of Windows that allows Windows to boot and run from an external USB hard drive or USB drive. This functionality has not been tested. If you require this functionality, see the Related Information section of this article. This section has instructions on how to submit a product idea. Submitted product ideas are researched for implementation in a future product or update release.
4
Includes support for Microsoft Windows 10 version 1511 (formerly known as November Update or Threshold 2 [TH2]). To review Windows 10 compatibility with McAfee products, see KB85784. NOTE: Support for Windows 10 requires at least MA 4.8 Update 3 to be installed, before deployment.
5
Support for Microsoft Windows 10 Anniversary Update, requires FRP 5.0.1 Hotfix 1150417 or later.
For information about how to upgrade the operating system to Windows 10 Anniversary Update with FRP installed, see KB87550.
For information about support for Device Guard and FRP, see KB86009.
6
Windows 10 Enterprise Long Term Servicing Channel (LTSC) or Long-Term Servicing Branch (LTSB) is supported only with FRP 5.0.3 and later. Before this release, FRP offers support only for official Windows 10 builds, which include Current Branch (CB) and Current Branch for Business (CBB).
LTSC/LTSBis Microsoft terminology for a Sustaining build that does not receive feature updates and is limited to security updates in general.
7
A minimum Windows 10 Creators Update version 1703 (operating system build 15063.250), is needed for support with FRP 5.0.3 or later. For more information, see the Microsoft article KB4016240: https://support.microsoft.com/en-gb/help/4016240/windows-10-update-kb4016240 WARNING: Installation or upgrade with earlier builds of Windows 10 Creators Update, fail.
macOS supported operating systems
Platforms supported by the Mac Offsite Viewer or Internet Explorer application, and the FRP Mac client which was first introduced in FRP 5.0.0.
macOS Platform
FRP 5.1.1 5.2.0
FRP 5.1.0
FRP
5.0.8 To
5.0.10
FRP
5.0.4 To
5.0.7
FRP
5.0.2
5.0.3
FRP
5.0.0
5.0.1
Catalina 10.15.x
Yes
No
No
No
No
No
Mojave 10.14.x 1
Yes
Yes
Yes
No
No
No
High Sierra 10.13.x
No
Yes
Yes
Yes
No
No
Sierra 10.12.x
No
Yes
Yes
Yes
Yes
No
El Capitan 10.11.x
No
No
No
Yes
Yes
Yes
Yosemite 10.10.x
No
No
No
Yes
Yes
Yes
Mavericks 10.9.x
No
No
No
No
No
Yes
Mountain Lion 10.8.x
No
No
No
No
No
No
1
Minimum version to use with macOS Mojave (10.14.x) is MA 5.5.1 Hotfix 1248290.
To view macOS compatibility with other McAfee products, see KB90888.
Supported Virtual Desktop Infrastructure (VDI) and VMware environments
VDI environments (Windows)
Citrix Variant
FRP
5.1.0
5.1.1 5.2.0
FRP
5.0.x
FRP
5.0.0
Citrix Desktop 7.6
Yes 2
Yes 2
No
Citrix Desktop 7.1
Yes 1
Yes 1
Yes 1
Citrix Desktop 5.6
No
No
Yes 1
1
To review the support statement for Virtual Desktop Infrastructure environments for FRP, see KB81478.
2
With Citrix XenDesktop 7.6, best-effort support is offered only for Windows 2012 R2 server instances. NOTE:Removable media encryption functionality is not supported for server instances. FRP does not support removable media encryption functionality in server instances in a XenDesktop environment. It does not provide this support because Citrix does not support USB redirection for removable media devices. So, the result is that media appear as a network drive.
VMware environments (macOS)
VMware Variant
FRP
5.1.x 5.2.0
FRP
5.0.x
VMware Fusion 8
Yes
Yes
VMware Fusion 7
Yes
Yes
VMware Fusion 6
Yes
Yes
Supported Tokens
To review the supported tokens for authentication with FRP, see KB89888.
NOTE:ePO 5.10.0 applies to both ePO on-premises and ePO on Amazon Web Services (ePO on AWS).
ePO
Releases
FRP
5.1.0 5.1.1 5.2.0
FRP
5.0.6
to 5.0.10
FRP
5.0.3
5.0.4
5.0.5
FRP
5.0.1
5.0.2
FRP
5.0.0
ePO 5.10.0
Yes
Yes
No
No
No
ePO 5.9.1
ePO 5.9.0
Yes
Yes
Yes
No
No
Supported versions of McAfee Agent (MA)
Windows client
MA
FRP
5.1.0 5.2.0
FRP
5.0.5 to 5.0.10
FRP
5.0.3
5.0.4
FRP
5.0.1
5.0.2
FRP
5.0.0
MA (5.6.0 - 5.6.3)
Yes
Yes
No
No
No
MA (5.5.0 - 5.5.2)
Yes
Yes
No
No
No
MA 5.0.6
MA 5.0.5
Yes 1
Yes 1
Yes 1
Yes 1
No
MA 5.0.4 1
Yes
Yes
Yes
Yes
No
MA (5.0.1 - 5.0.3) 1
Yes
Yes
Yes
Yes
Yes
MA 5.0.0 1
Yes
Yes
Yes
Yes
Yes
1
MA 5.0.x is supported only with legacy features, because these versions of FRP can't exploit the new features introduced in MA 5.0. To review the MA 5.0 and ePO 5.1.1 feature dependencies, see KB71298.
macOS client
MA
FRP
5.1.0
5.1.1
FRP
5.0.8
5.0.10
FRP
5.0.5 5.0.6
5.0.7
FRP
5.0.4
FRP
5.0.1
5.0.2
FRP
5.0.0
MA 5.6.2 3, 5.6.3
MA 5.6.1, 5.6.0
Yes
Yes
Yes
No
No
No
MA 5.5.2
MA 5.5.1 HF1248290
Yes
Yes
Yes
No
No
No
MA 5.5.0, 5.5.1
No
No
Yes
No
No
No
MA 5.0.6 2
MA 5.0.5
No
No
Yes
Yes
No
No
MA 5.0.4
No
No
Yes
Yes
Yes
No
MA 5.0.3
MA 5.0.2 1
MA 5.0.1
No
No
Yes
Yes
Yes
Yes
MA 5.0.0
No
No
No
No
No
No
1
Recommended minimum versions to use with OS X 10.10.x (Yosemite) and 10.11.x (El Capitan).
2
Recommended minimum version to use with macOS High Sierra (10.13.x) is MA 5.0.6 Hotfix 1211288 (HF1211288).
3
Minimum supported version to use with macOS Catalina 10.15.x.
Supported integration with Data Loss Prevention Endpoint (DLP Endpoint)
Supported integration with DLP Endpoint and FRP 5.0.x
DLP Release
FRP Release
Win 10
Win 8.1
Win 8
Win 7
DLP 11.1.100
DLP 11.1.0
FRP 5.0.10
FRP 5.0.9
Yes
Yes
Yes
Yes
DLP 11.0.400
DLP 11.0.300
FRP 5.0.9
FRP 5.0.8
FRP 5.0.7
FRP 5.0.6
FRP 5.0.5
Yes
Yes
Yes
Yes
DLP 11.0.200
FRP 5.0.7
FRP 5.0.6
FRP 5.0.5
FRP 5.0.4
Yes
Yes
Yes
Yes
DLP 11.0.0
FRP 5.0.5
FRP 5.0.4
FRP 5.0.3
FRP 5.0.2
Yes
Yes
Yes
Yes
DLP 10.0.200
FRP 5.0.3
FRP 5.0.2
Yes
Yes
Yes
Yes
DLP 10.0.100
DLP 10.0.0
FRP 5.0.2
FRP 5.0.1
Yes
Yes
Yes
Yes
DLP 9.4.300
DLP 9.4.200
FRP 5.0.2
FRP 5.0.1
Yes
Yes
Yes
Yes
DLP 9.4.100
FRP 5.0.1
FRP 5.0.0
Yes
Yes
Yes
Yes
DLP 9.4.0.532
FRP 5.0.1
FRP 5.0.0
No
Yes
Yes
Yes
DLP 9.3.600 1
FRP 5.0.1
FRP 5.0.0
Yes
Yes
Yes
Yes
DLP 9.3.500 1
FRP 5.0.1
FRP 5.0.0
No
Yes
Yes
Yes
1
DLP Endpoint 9.3.x reached End of Life on September 15, 2018.
Supported integration with DLP Endpoint and FRP 4.3.x (End of Life)
EOL period—The time frame that runs from the day McAfee announces product discontinuation, until the last date that McAfee formally supports the product. In general, after the EOL period is announced, no enhancements are made.
EOL date—The last day that the product is supported, according to the terms of the McAfee standard support offering.
Product Ideas
If you require a change to product functionality, submit a new product idea at:
The Ideas forum is accessible only to McAfee business and enterprise customers. Click Sign In and enter your McAfee ServicePortal (https://support.mcafee.com) User ID and password. If you do not yet have a McAfee ServicePortal or McAfee Community account, click Register to register for a new account on either website.
For more information about product ideas, see KB60021.
NOTE: The Ideas forum replaces the previous Product Enhancement Request system.
