Supported platforms for File and Removable Media Protection
Technical Articles ID:
KB81149
Last Modified: 4/30/2021
Environment
McAfee File and Removable Media Protection (FRP) 5.x
Summary
As Microsoft releases new operating systems or Service Packs, the original Product Guides and Release Notes might not reflect the current support policy for those platforms. This article provides the latest information about supported environments.
McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site.
Minor corrections.
Added footnote 6 for the FRP 5.3.1 HF2 information in the "Product release information" section.
Added FRP 5.3.1 HF2 information and footnote to the "Supported versions of ePolicy Orchestrator (ePO)" table.
April 21, 2021
Updated the Supported versions of ePolicy Orchestrator (ePO) table.
April 16, 2021
Added a footnote for FRP 5.4.0 under Product release information.
April 14, 2021
Added FRP 5.4.0 General Availability (GA) release details.
March 30, 2021
Updated the Windows and macOS client tables under Supported versions of McAfee Agent (MA).
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Contents
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FRP 5.0.2 was reposted because of the issue documented in KB88865 - Console Application is Invalid Launch aborted. NOTE: This package has been removed from the Product Downloads site. In the ePO Software Manager only the latest version is available, which is FRP 5.0.9. Customers are advised to upgrade to the latest available version of FRP.
3
McAfee investigated this issue and a solution is currently available. This solution is currently not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request. Include this article number in the Problem Description field.
Intel® and Apple Silicon (using Rosetta emulation) are supported from FRP 5.3.1.
5
Before installing FRP 5.4.0 or later, 64-bit Windows 7 systems need to have SHA256/SHA-2 code signing update installed. For more information about these updates, see the Microsoft articles: KB4474419 and KB4490628.
6
FRP 5.3.1 HF2 (Extension only release), was released to Support ePO 5.10 Update 10 and Tomcat 9.
The following tables identify the McAfee products supported for use on Windows workstation and server operating systems. Only the most current versions are included, because most customers upgrade to the latest service packs shortly after they are released.
Microsoft Windows server-supported operating systems
Terminal Server support is restricted to Windows 2008 R2 and 2012 R2 environments. IMPORTANT:For additional information related to support in a Virtual Desktop Infrastructure (VDI) environment, see below.
3
Deployment of FRP (installation) on a Windows 2008 R2 server fails when an ePO deployment task is used. But, a standard MSI installation is successful.
Windows client-supported operating systems
Operating System
FRP
5.4.0
FRP
5.0.10
To 5.3.1
FRP
5.0.5
To
5.0.9
FRP
5.0.4
FRP
5.0.3
FRP
5.0.2
FRP
5.0.1
Hotfix
1150417
FRP
5.0.0
5.0.1
Windows 10 version 21H1
Yes
Yes
No
No
No
No
No
No
Windows 10 version 20H2 (October 2020 Update)
Windows 10 version 2004 (May2020 Update)
Windows 10 version 1909 (November2019 Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
No
No
No
No
No
No
Windows 10 version 1903 (May 2019 Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
No
No
No
No
No
No
Windows 10 version 1809 Long Term Servicing Channel (LTSC)
(October 2018 Update) 6
(32-bit and 64-bit), (Enterprise)
Yes
Yes
Yes
No
No
No
No
No
Windows 10 version 1809 (October 2018 Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes
No
No
No
No
No
Windows 10 version 1803 (April 2018 Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes
No
No
No
No
No
Windows 10 version 1709 (Fall Creators Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
No
No
No
No
Windows 10 version 1703 (Creators Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes 7
Yes 7
No
No
No
Windows 10 version 1607 Long-Term Servicing Branch (LTSB)
(Anniversary Update) 6
(32-bit and 64-bit), (Enterprise)
Yes
Yes
Yes
Yes
Yes
No
No
No
Windows 10 version 1607 (Anniversary Update)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes 5
No
Windows 10 (General Availability)
(32-bit and 64-bit), (Pro, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes 4
Windows 8.1, including updates
(32-bit and 64-bit)
(Professional, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes 2
Windows 8 (32-bit and 64-bit)
(Professional, Enterprise)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows To Go 3
No
No
No
No
No
No
No
No
Windows 7 (32-bit and 64-bit)
(Professional, Enterprise, Ultimate)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Windows Vista (Service Pack 2, 32-bit and 64-bit) 1
(Business, Ultimate, Enterprise)
No
No
No
No
No
No
No
No
1
Microsoft no longer supports Windows Vista service packs. So, the sustaining and development of Endpoint Encryption products on this platform by McAfee also ended.
Windows Vista Service Pack 1 - End of Support on July 12, 2011.
NOTE:Windows Vista Extended Support reaches its End of Life (EOL) date on April 11, 2017. Support for FRP is no longer be provided on this operating system since that date.
2
Support for Windows 8.1 requires at least MA 4.8 Update 1 to be installed before deployment.
3
Windows To Go is a feature in Enterprise editions of Windows that allows Windows to boot and run from an external USB hard drive or USB drive. This function has not been tested. If you require this function, see the Related Information section of this article. This section has instructions on how to submit a product idea. Submitted product ideas are researched for implementation in a future product or update release.
4
Includes support for Microsoft Windows 10 version 1511 (formerly known as November Update or Threshold 2 [TH2]). To review Windows 10 compatibility with McAfee products, see KB85784 - Windows 10 compatibility with McAfee products. NOTE: Support for Windows 10 requires at least MA 4.8 Update 3 to be installed, before deployment.
5
Support for Microsoft Windows 10 Anniversary Update, requires FRP 5.0.1 Hotfix 1150417 or later.
Windows 10 Enterprise Long Term Servicing Channel (LTSC) or Long-Term Servicing Branch (LTSB) is supported only with FRP 5.0.3 and later. Before this release, FRP offered support only for official Windows 10 builds, which include Current Branch (CB) and Current Branch for Business (CBB).
LTSC/LTSBis Microsoft terminology for a Sustaining build that does not receive feature updates and is limited to security updates in general.
7
A minimum Windows 10 Creators Update version 1703 (operating system build 15063.250), is needed for support with FRP 5.0.3 or later. For more information, see the Microsoft article KB4016240: https://support.microsoft.com/en-gb/help/4016240/windows-10-update-kb4016240 WARNING: Installation or upgrade with earlier builds of Windows 10 Creators Update, fail.
macOS supported operating systems
Platforms supported by the Mac Offsite Viewer or Internet Explorer application, and the FRP Mac client which was first introduced in FRP 5.0.0.
With Citrix XenDesktop 7.6, best-effort support is offered only for Windows 2012 R2 server instances. NOTE:Removable media encryption is not supported for server instances. FRP does not support removable media encryption in server instances in a XenDesktop environment. It does not provide this support because Citrix does not support USB redirection for removable media devices. So, the result is that media appear as a network drive.
EOL period—The time frame that runs from the day McAfee announces product discontinuation, until the last date that McAfee formally supports the product. In general, after the EOL period is announced, no enhancements are made.
EOL date—The last day that the product is supported, according to the terms of the McAfee standard support offering.
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