Blue screen error showing bug check 0x19 while accessing a .PST file through Microsoft Outlook

Technical Articles ID: KB81218
Last Modified: 12/19/2019

Environment

McAfee Application and Change Control (MACC) 6.1.2

Microsoft Windows (all supported versions)
Microsoft Outlook

Problem

A blue screen error (system crash) occurs if you open a .PST file through Microsoft Outlook and the .PST file name includes a tilde (~). This issue happens while a Windows name is created for the .PST file path.

You see the error, under following constraints, if you open a .PST file using outlook.exe with MAC/MCC 6.1.2 installed:

.PST file is located over network
.PST file name contains a tilde (~)

Solution

This issue is resolved in MACC 6.1.2-379.

O software, os upgrades, as versões de manutenção e a documentação dos produtos da McAfee estão disponíveis no site de downloads de produtos, em: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTA: você precisará de um Número de concessão válido para o acesso. O artigo KB56057 fornece mais informações sobre o site de downloads de produtos, bem como locais alternativos para obter alguns produtos.

Affected Products

Application and Change Control 6.1
Known Issue/Product Defect

Languages:

This article is available in the following languages:

English United States
Japanese

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Blue screen error showing bug check 0x19 while accessing a .PST file through Microsoft Outlook

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Blue screen error showing bug check 0x19 while accessing a .PST file through Microsoft Outlook

Environment

Problem

Solution

Affected Products

Languages:

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