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Support for Virtual Desktop Infrastructure environments for File and Removable Media Protection
Technical Articles ID:   KB81478
Last Modified:  5/28/2019


McAfee File and Removable Media Protection (FRP) 5.0.x, 4.3.x
Virtual Desktop Infrastructure (VDI) environments


This support statement is provided by the Product Management Team.

FRP 5.0.x and 4.3 offer support for Citrix XenDesktop 5.6 and XenDesktop 7.1.

Support is provided for the Citrix XenDesktop 5.6 environment operating in the following modes:
  • Physical
  • Existing
Support is provided for the Citrix XenDesktop 7.1 environment operating in Remote PC mode.
FRP 5.0.1 and later adds support for Citrix XenDesktop 7.6 environments. For server instances, best effort support is offered only for Windows 2012 R2 instances.

NOTE: Removable media encryption functionality is not supported with server instances.

See the FRP supported environments article KB81149 to identify the ePolicy Orchestrator and McAfee Agent requirements.

  • Install Citrix XenDesktop 5.6, 7.1, or 7.6 in accordance with the standard Citrix product documentation.
  • To install the FRP client in a supported Citrix environment, follow the standard installation instructions provided in the respective FRP Product Guide.
  • McAfee is planning to offer support for additional modes/versions of Citrix XenDesktop and other VDI platforms in the future.
  • If you require support for FRP for additional platforms in a VDI environment, you can submit a new product idea by logging in at: https://www51.v1ideas.com/IntelIdeas/ISecGForum.
    To register as a new user, click Sign Up at the top of the page. For additional information, see KB60021.

IMPORTANT: Other VDI environments, for example APP-V, are currently unsupported. To add support for VDI environments, submit a Product Enhancement Request (PER).

If you require a change to product functionality, submit a new product idea at:


The Ideas forum is accessible only to McAfee business and enterprise customers. To access the Ideas forum, click Sign In and enter either your McAfee ServicePortal (https://support.mcafee.com) or McAfee Community User ID and password. If you do not yet have a McAfee ServicePortal or McAfee Community account, click Register to register for a new account on either website.

For more information about product ideas, see KB60021.

NOTE: The Ideas forum replaces the previous Product Enhancement Request system.

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