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Windows XP computer running Application Control locks up with Microsoft Security Essentials installed
Technical Articles ID:   KB81621
Last Modified:  1/11/2017
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Environment

McAfee Application Control (MAC) 6.x

Microsoft Windows XP

Problem

Windows XP computers running MAC lock up when Microsoft Security Essentials software is installed.

Solution

This issue is resolved in MAC 6.2.0 (or later).

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Workaround

Disable Microsoft Security Essentials.

Contact Microsoft Support for details on how to disable the Security Essentials software: http://support.microsoft.com.

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