Windows XP computer running Application Control locks up with Microsoft Security Essentials installed

Technical Articles ID: KB81621
Last Modified: 12/19/2019

Environment

McAfee Application and Change Control (MACC) 6.x

Microsoft Windows XP

Problem

Windows XP computers running MACC lock up when Microsoft Security Essentials software is installed.

Solution

This issue is resolved in MACC 6.2.0 and later.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Workaround

Disable Microsoft Security Essentials.

Contact Microsoft Support for details about how to disable the Security Essentials software: http://support.microsoft.com.

Affected Products

Application and Change Control 6.1
Known Issue/Product Defect

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English United States
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Knowledge Center

Windows XP computer running Application Control locks up with Microsoft Security Essentials installed

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

Windows XP computer running Application Control locks up with Microsoft Security Essentials installed

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Glossary of Technical Terms

Choose your region

Title

Title