When you view
Show Endpoint Encryption System Status on the client (accessed via the McAfee Agent in the Windows notification area), the activation stalls at the message
Searching for Encryption Providers.
Some systems fail to activate after successfully installing Drive Encryption. Specifically, this failure can occur on systems that show:
- BitLocker service is not started.
- BitLocker is disabled in the BitLocker Control Panel.
On the client
The following information appears in the Encryption System Status window, even though the encryption policy was activated in ePolicy Orchestrator (ePO):
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System State
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Inactive
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Volume Status
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No volume information
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Progress
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Progress bar shows no encryption activity
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On the ePO console
The following Client System Details show for Drive Encryption:
If you click More, Disks, you see the following message:
No details available, as Drive Encryption is not Active
