Printer fails to mount with the Host Intrusion Prevention 8.0 firewall module enabled

Technical Articles ID: KB81990
Last Modified: 10/15/2020

Environment

McAfee Host Intrusion Prevention (Host IPS) 8.0

Problem

This issue occurs when you have configured a login script to map and mount user printers. When the user logs on, the script executes and the initial printer mounting via the login script fails. Subsequent attempts to mount the printer succeed.

Cause

When the user logs off, the script is called to disconnect and dismount the printers. As a result, the issue is seen for each user login session.

NOTE: The issue does not occur with the firewall disabled, but still occurs with the following configurations:

Any-any rule
IP spoofing disabled
Unsupported protocols allowed
TrustedSource disabled

Solution

This issue is resolved in Host IPS 8.0 Patch 5.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Workaround

You must configure the login script to run two iterations of the printer mounting. The first attempt fails, but the second succeeds.

Workaround

You must temporarily disable the Host IPS firewall.

Affected Products

Host Intrusion Prevention 8.0
Known Issue/Product Defect

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Knowledge Center

Printer fails to mount with the Host Intrusion Prevention 8.0 firewall module enabled

Environment

Problem

Cause

Solution

Workaround

Workaround

Affected Products

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Knowledge Center

Printer fails to mount with the Host Intrusion Prevention 8.0 firewall module enabled

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Problem

Cause

Solution

Workaround

Workaround

Affected Products

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