oledlg.dll is missing (system error with Application Control installed on Windows Server Core)
Technical Articles ID:
KB81993
Last Modified: 12/19/2019
Environment
McAfee Application and Change Control (MACC) 6.x
Microsoft Windows Server 2012 Core
Microsoft Windows Server 2012 R2 Core
Microsoft Windows Server 2008 Core
Microsoft Windows Server 2008 R2 Core
Problem
After logging on to the system, a PluginWindowClass: McTray.exe - System Error Windows dialog box appears and displays the following error:
The program can't start because oledlg.dll is missing from your computer. Try reinstalling the program to fix this problem.
Cause
Windows Server Core has minimal features to support specific server roles. Theoledlg.dllfile is not included with the Windows Server Core installation.
Workaround
There are two options:
Option 1 - Copy oledlg.dll to Windows Server Core:
Copy oledlg.dllfrom a full installation of Microsoft Windows Server.
Place the copy into the C:\Windows\System32 (32-bit installations) or C:\Windows\SysWOW64\ (64-bit installations) directory on Windows Server Core.
Option 2 - Delete the McAfee Solidifier registry key
CAUTION: This article contains information about opening or modifying the registry.
The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
