Virtual Machines are incorrectly reported with Anti-malware protection status as Off

Technical Articles ID: KB82196
Last Modified: 10/13/2021

Environment

McAfee Cloud Workload Security (CWS) 5.x for vSphere

Problem

Some Virtual Machines (VMs) in ePolicy Orchestrator (ePO) are incorrectly reported as having an anti-malware protection status of Off.

Cause

The SVA and ePO time zones are not synchronized. So, the events are rejected and the database is not updated.

Solution

This behavior is expected with the current versions.

For details about how to set the time in SVA, see the "Configuring the SVA" section in the MOVE Agentless product guide for your product version.

For product documents, go to the Enterprise Product Documentation portal.

Affected Products

Cloud Workload Security 5.3.x
Cloud Workload Security 5.2.x
Known Issue/Product Defect

Languages:

This article is available in the following languages:

English United States
Spanish Spain
French
Italian
Portuguese Brasileiro

Glossary of Technical Terms

Highlight Glossary Terms

Please take a moment to browse our Glossary of Technical Terms.

Knowledge Center

Virtual Machines are incorrectly reported with Anti-malware protection status as Off

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

Virtual Machines are incorrectly reported with Anti-malware protection status as Off

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Choose your region

Title

Title