Security for Microsoft Exchange 8.x Known Issues

Technical Articles ID: KB82213
Last Modified: 8/27/2021

Environment

McAfee Security for Microsoft Exchange (MSME) 8.x

For product supported environments, see:

Summary

Recent updates to this article:

Date	Update
August 27,2021	Added MSME 8.8 Hotfix 8800435 Released To Support (RTS) information.
June 8, 2021	Added: MSME 8.8 General Availability (GA) release information. MSME 8.5 End of Life date (April 30, 2021).
June 1, 2021	Added: MSME 8.8 Release To Support (RTS) release information In the MSME 8.7.x Known Issues section, resolved issues: MSME-23465, MSME-23479 MSME-23346, MSME-23310
May 13, 2021	Added MSME 8.7 hotfix 8700347 General Availability

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Product release information

General Availability (GA)
Released to Support (RTS)

MSME Version	Release Date	Release Notes
8.8 Hotfix 8800435 (RTS) ¹	August 24, 2021	-
8.8 (GA)	June 8, 2021	Release Notes
8.8 (RTS) ¹	May 25, 2021	-

8.7 Hotfix 8700347 (RTS) ¹	May 13, 2021	-
8.7.0 (GA)	May 13, 2020	Release Notes

8.6.3 (GA)	January 14, 2020	Release Notes
8.6.2 (GA)	September 10, 2019	Release Notes
8.6.1 (GA)	November 13, 2018	Release Notes
8.6.0 Hotfix 1236399 (RTS) ¹	-	-
8.6.0 Hotfix 1218399	May 8, 2018	Release Notes
8.6.0 (GA)	August 17, 2017	Release Notes

8.5.1 Hotfix 1179256	June 8, 2017	April 30, 2021
8.5.1 Hotfix 1165136	December 9, 2016
8.5.1 Hotfix 1144496	September 15, 2016
8.5.1 Hotfix 1111610	April 19, 2016
8.5.1 (GA)	November 5, 2015
8.5.0 (GA)	September 18, 2014

8.0.2 (GA)	February 4, 2016	-

¹	To obtain an RTS build, log on to the ServicePortal and create a Service Request.

MSME 8.8.x Known Issues

Critical:
There are currently no critical known issues.

Non-critical:

Reference Number	Related Article	Found In	Fixed In	Issue Description
TSML-435	-	8.8	8.8 Hotfix 8800435	Issue: Gateway scan entry option appears on MSME dashboard.
TSML-383	-	8.8	8.8 Hotfix 8800435	Issue: MSME changes the file attachment names or adds BCC field in forwarded emails.
TSML-442	-	8.8	8.8 Hotfix 8800435	Issue: Changes in On-Demand user interface for Items received and Continuity scan depicts the actual functionality.

MSME 8.7.x Known Issues

Critical:
There are currently no critical known issues.

Non-critical:

Reference Number	Related Article	Found In	Fixed In	Issue Description
MSME-23465	-	8.7.0	8.8	Issue: You’re unable to schedule scanning for the year 2021 or later from the ePolicy Orchestrator console while editing the MSME pull-down menu. Only up to 2020 is shown.
MSME-23479	-	8.7.0	8.8	Issue: Unable to install MSME on Microsoft Exchange 2019. The installer incorrectly identifies the server as Microsoft Exchange 2013.
MSME-23346		8.6.0	8.8	Issue: Zipped files are incorrectly identified as corrupt in email attachments. The files originate from the OpenText platform.
MSME-23310		8.7.0	8.8	Issue: A failed scan of specific PDF files is seen after you select Embedded scan in File filter rule.
TSML-347 and TSML-355	-	8.7.0	8.7 Hotfix 8700347	Issue: Provided the fix to schedule scanning for the year 2021 and higher.
TSML-361	-	8.7.0	8.7 Hotfix 8700347	Issue: Provided the fix to set date range for logs and detected items to year 2021 and higher.
TSML-360	-	8.7.0	8.7 Hotfix 8700347	Issue: MSME console on-demand scan page doesn’t have the year 2021 option available. The HF release resolves this issue.
TSML-322	-	8.7.0	8.7 Hotfix 8700347	Issue: Provided the fix for the issue with purging the old DAT.
MSME-23261	-	8.7.0	--	Issue: Missing product log information entry for URL DB download activity, if the Mail URL Scanner not enabled.
MSME-23097	-	8.7.0	-	Issue: On-Access Settings page shows only Exchange 2013, even though these settings are applicable for Exchange 2016, and 2019.
MSME-23094	-	8.7.0	-	Issue: VSAPI-related sections need to be removed from MSME 8.7. Exchange 2013, 2016, and 2019 no longer support VSAPI scanning.
MSME-22979	-	8.7.0	-	Issue: Event logs show Postgres error events, even after a successful upgrade from Exchange 9.3.x to 10.x.

MSME 8.6.x Known Issues

IMPORTANT: MSME 8.6 is End of Life on May 20, 2021.
Critical:
There are currently no critical known issues.

Non-critical:

Reference Number	Related Article	Found In	Fixed In	Issue Description
MSME-19871	-	8.6.0 Hotfix 1218399	8.7	Issue: MSME isn’t able to scan RAR5 compression.
1268690		8.6.1 Hotfix 1218399	8.6.2	Issue: From McAfee ePO, subpolicies and certain policy rules (anti-spam/black and allow list) aren't replicated in the MSME server.
1264613		8.6.1 Hotfix 1218399	8.6.2	Issue: The MSME scanner process generates faulting module events for MSVCR100.DLL with certain watchdog samples.
1247468		8.6.0 Hotfix 1218399	8.6.1	Issue: RPCServ.exe crashes while processing mail URL samples.
1245362		8.6.0 Hotfix 1218399	8.6.1	Issue: On-demand scan (ODS) fails to scan the public folders.
1242263	KB91027	8.6.0	8.6.1	Issue: DAT updates stop running after 24 hours of scheduling a task.
1240166 1240831		8.6.0 Hotfix 1218399	8.6.1	Issue: The email queue backs up when you enable the Threat Intelligence Exchange (TIE).
1226039		8.6.0 Hotfix 1218399	8.6.1	Issue: Mailbox On-Access Scan fails. Event 2045 is recorded in the product log. NOTE: Previously resolved with MSME 8.6.0 Hotfix 1236399.
1232218		8.6.0	8.6.1	Issue: If a mail URL contains more than 250 characters, the URL displays as normal text instead of a link. NOTE: Previously resolved with MSME 8.6.0 Hotfix 1236399.
1231116		8.6.0	8.6.1	Issue: Multiple recipients receive blank notifications after mail URL detection. NOTE: Previously resolved with MSME 8.6.0 Hotfix 1236399.
1233873		8.6.0	8.6.1	Issue: Some PDF files might cause a Watchdog Exceptions (event 2045). NOTE: Previously resolved with MSME 8.6.0 Hotfix 1236399.
1237580		8.6.0	8.6.1	Issue: The client task (an on-demand scan for a specified mailbox) runs on all nodes, despite being configured to only run on specified nodes. NOTE: Previously resolved with MSME 8.6.0 Hotfix 1236399.
1214825 1218399			8.6.1	Issue: The MSME_Scanner (RPCServ) stops working (crashes). A dump from Talkback indicates an issue with the Keyview component. NOTE: Previously resolved with MSME 8.6.0 Hotfix 1236399.
1219268		8.6.0	8.6.1	Issue: The Email submission queue is periodically stuck when MSME is enabled. NOTE: Previously resolved with MSME 8.6.0 Hotfix 1236399.
1194624	-	-	-	Issue: MSME Will send only the container document for TIE reputation check. The documents embedded in the container files aren’t sent for TIE reputation check.
1189055	-	-	-	Issue: On-demand scan settings aren’t retained after you complete an upgrade from a previously installed version of MSME.
1204062	-	-	-	Issue: McAfee Quarantine Manager Detected Items page doesn’t contain details for TIE and SPF detections.
1216889	-	-	-	Issue: MSME needs a maximum of 5 minutes to allow list a new IP address after it’s added to the IP address allow list registry.
1217012	-	-	-	Issue: Changes made to the following SPF registry entries take effect only after restarting the Edge Transport service: SPFMaxTimeSec SPFCacheTimeoutSec SPFCacheMaxEntries SPFDNSTimeoutMS
1217014	-	-	-	Issue: MSME doesn’t list mail blocked because of the IP address block list. The issue is seen in the 'Found in Recently Scanned Items' of the dashboard.
1217016	-	-		Issue: MSME doesn’t generate ePO events for the detections due to SPF feature.

MSME 8.5.x Known Issues

IMPORTANT: MSME 8.5 is End of Life on April 30, 2021.

Critical:
There are currently no critical known issues.

Non-critical:

Reference Number	Related Article	Found In	Fixed In	Issue Description
1057639	-	-	Hotfix 1057966	Issue: A Mail URL SDK failure message is recorded in the product log and in the application event log. Resolution: Apply hotfix 1057966 to stop recording of the URL SDK failure messages in the product and application event logs.
1026552	-	-	Hotfix 1057966	Issue: The mail service becomes unresponsive after URL filtering option is enabled. Resolution: Apply hotfix 1057966 to upgrade the CSE version to 4.7.8618 and resolve the issue.
1057966	KB84097	-	Hotfix 1057966.	Issue: After you enable the URL Reputation feature, error messages appear in the MSME product log.
	KB82889	-		Issue: Any .prg files created by the On Demand Scan feature aren’t deleted when configured from ePO. Workaround: See the related KB article.
-	KB82947	-		Issue: Notification templates can't be changed after upgrading to MSME 8.5. Resolution: See the related KB article.
-	KB82791		-	Issue: Upgrade of MSME to version 8.5 fails if an older standalone antispam module is installed. Workaround: See the related KB article.

Related Information

Downloads Page

McAfee Enterprise product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site.

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ServicePortal downloads

Updates are available when you log on to the ServicePortal.

Affected Products

Known Issue/Product Defect
Security for Microsoft Exchange
Security for Microsoft Exchange 8.8
Security for Microsoft Exchange 8.7
Security for Microsoft Exchange 8.6
Security for Microsoft Exchange 8.5

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