Security for Microsoft Exchange 8.x Known Issues

Environment

McAfee Security for Microsoft Exchange (MSME) 8.7.x, 8.6.x, 8.5.x
Microsoft Windows 2019, 2016, 2012, 2008 64-bit, 2003 64-bit
Microsoft Exchange 2019, 2016, 2013, 2010 SP2, 2010, 2007 SP3, 2007

For product supported environments, see:

Summary

Recent updates to this article:

Date	Update
February 3, 2021	Added MSME 8.7 hotfix 8700347 Release To Support (RTS) release information.
May 19, 2020	Added MSME 8.7 release information.
January 14, 2020	Added MSME 8.6.3 release information.
September 10, 2019	Added MSME 8.6.2 release information.
November 13, 2018	Added MSME 8.6.1 release information and known issues. Made Product Release Information collapsible. Corrected minor coding issue with MSME 8.0.2 section.

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NOTE: Any future product functionality or releases mentioned in the Knowledge Base are intended to outline our general product direction and should not be relied on, either as a commitment, or when making a purchasing decision.

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Product release information

MSME Version	General Availability (GA)	Release Notes
8.7 Hotfix 8700347 ¹	n/a	n/a
8.7.0	May 13, 2020	Release Notes
8.6.3	January 14, 2020	Release Notes
8.6.2	September 10, 2019	PD28498
8.6.1	November 13, 2018	PD28092
8.6.0 Hotfix 1236399 ¹	n/a	n/a
8.6.0 Hotfix 1218399	May 8, 2018	PD27782
8.6.0	August 17, 2017	PD27215
8.5.1 Hotfix 1179256	June 8, 2017	PD27110
8.5.1 Hotfix 1165136	December 9, 2016	PD26823
8.5.1 Hotfix 1144496	September 15, 2016	PD26687
8.5.1 Hotfix 1111610	April 19, 2016	PD26476
8.5.1	November 5, 2015	PD26218
8.5.0	September 18, 2014	PD25398
8.0.2	February 4, 2016	PD26368

¹

This hotfix is not generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to the ServicePortal and create a Service Request (https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR). Include this article number in the Problem Description field.

See KB51560 for detailed information about release cycles.

MSME 8.7.x Known Issues

Critical:

There are currently no critical known issues.

Non-critical:

Reference Number	Related Article	Found in	Fixed In	Issue Description
TSML-347 and TSML-355	-	8.7.0	8.7 HF8700347	Issue: Provided the fix to schedule scanning for the year 2021 and higher.
TSML-361	-	8.7.0	8.7 HF8700347	Issue: Provided the fix to set date range for logs and detected items to year 2021 and higher.
TSML-360	-	8.7.0	8.7 HF8700347	Issue: MSME console on-demand scan page does not have the year 2021 option available. The HF release resolves this issue.
TSML-322	-	8.7.0	8.7 HF8700347	Issue: Provided the fix for the issue with purging the old DAT.
MSME-23261	-	8.7.0	-	Issue: Missing product log information entry for URL DB download activity, if the Mail URL Scanner not enabled.
MSME-23097	-	8.7.0	-	Issue: On-Access Settings page shows only Exchange 2013, even though these settings are applicable for Exchange 2016, and 2019.
MSME-23094	-	8.7.0	-	Issue: VSAPI-related sections need to be removed from MSME 8.7. Exchange 2013, 2016, and 2019 no longer support VSAPI scanning.
MSME-22979	-	8.7.0		Issue: Event logs show Postgres error events, even after a successful upgrade from Exchange 9.3.x to 10.x.

MSME 8.6.x Known Issues

Critical:

There are currently no critical known issues.

Non-critical:

Reference Number	Related Article	Found in Version	Resolved in Version	Issue Description
MSME-19871		8.6.0 Hotfix 1218399	8.7	Issue: MSME is not able to scan RAR5 compression.
1268690		8.6.1 Hotfix 1218399	8.6.2	Issue: From McAfee ePO, subpolicies and certain policy rules (anti-spam/black and allow list) aren't replicated in the MSME server.
1264613		8.6.1 Hotfix 1218399	8.6.2	Issue: The MSME scanner process generates faulting module events for MSVCR100.DLL with certain watchdog samples.
1247468		8.6.0 Hotfix 1218399	8.6.1	Issue: RPCServ.exe crashes while processing mail URL samples.
1245362		8.6.0 Hotfix 1218399	8.6.1	Issue: On-demand scan (ODS) fails to scan the public folders.
1242263		8.6.0	8.6.1	Issue: DAT updates no longer stops running after 24 hours of scheduling a task. For more information, see KB91027.
1240166 1240831		8.6.0 Hotfix 1218399	8.6.1	Issue: The email queue backs up when you enable the Threat Intelligence Exchange (TIE).
1226039		8.6.0 Hotfix 1218399	8.6.0 Hotfix 1236399	Issue: Mailbox On-Access Scan fails. Event 2045 is recorded in the product log.
1232218		8.6.0	8.6.0 Hotfix 1236399	Issue: If a mail URL contains more than 250 characters, the URL displays as normal text instead of a link.
1231116		8.6.0	8.6.0 Hotfix 1236399	Issue: Multiple recipients receive blank notifications after mail URL detection.
1233873		8.6.0	8.6.0 Hotfix 1236399	Issue: Some PDF files might cause a Watchdog Exceptions (event 2045).
1237580		8.6.0	8.6.0 Hotfix 1236399	Issue: The client task (an on-demand scan for a specified mailbox) runs on all nodes, despite being configured to only run on specified nodes.
1214825 1218399			8.6.0 Hotfix 1218399	Issue: The MSME_Scanner (RPCServ) stops working (crashes). A dump from Talkback indicates an issue with the Keyview component.
1219268		8.6.0	8.6.0 Hotfix 1218399	Issue: The Email submission queue is periodically stuck when MSME is enabled.
1194624				Issue: MSME Will send only the container document for TIE reputation check. The documents embedded in the container files are not sent for TIE reputation check.
1189055				Issue: On-demand scan settings are not retained after you complete an upgrade from a previously installed version of MSME.
1204062				Issue: McAfee Quarantine Manager Detected Items page does not contain details for TIE and SPF detections.
1216889				Issue: MSME needs a maximum of 5 minutes to allow list a new IP address after it is added to the IP address allow list registry.
1217012				Issue: Changes made to the following SPF registry entries take effect only after restarting the Edge Transport service: SPFMaxTimeSec SPFCacheTimeoutSec SPFCacheMaxEntries SPFDNSTimeoutMS
1217014				Issue: MSME does not list mail blocked because of the IP address block list in Recently Scanned Items of the dashboard.
1217016				Issue: MSME does not generate ePO events for the detections due to SPF feature.

MSME 8.5.x Known Issues

Critical:

There are currently no critical known issues.

Non-critical:

Reference Number	Related Article	Found in Version	Resolved in Version	Issue Description
1057639	-	-	-	Issue: A Mail URL SDK failure message is recorded in the product log and in the application event log. Resolution: Apply hotfix 1057966 to stop recording of the URL SDK failure messages in the product and application event logs.
1026552	-	-	-	Issue: The mail service becomes unresponsive after URL filtering option is enabled. Resolution: Apply hotfix 1057966 to upgrade the CSE version to 4.7.8618 and resolve the issue.
1057966	KB84097	-	-	Issue: After you enable the URL Reputation feature, error messages appear in the MSME product log. Resolution: Apply hotfix 1057966.
-	KB82889	-		Issue: Any .prg files created by the On Demand Scan feature are not deleted when configured from ePO. Workaround: See the related KB article.
-	KB82947	-		Issue: Notification templates can't be changed after upgrading to MSME 8.5. Resolution: See the related KB article.
-	KB82791		-	Issue: Upgrade of MSME to version 8.5 fails if an older standalone antispam module is installed. Workaround: See the related KB article.
-	KB81752	-	-	Issue: Unable to release email from the MSME exchange 2010/2007 Mailbox Server quarantine database. Workaround: See the related KB article.

MSME 8.0.2 Known Issues

Critical:

There are currently no critical known issues.

Non-critical:

There are currently no non-critical known issues.

Related Information

Downloads Page

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

ServicePortal downloads

Updates are available when you log on to the ServicePortal at: https://support.mcafee.com/downloads.

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Security for Microsoft Exchange 8.x Known Issues

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