How to enable Exchange Webservice logs or EWSWrapper logs for MSME 8.5

Technical Articles ID: KB82215
Last Modified: 9/18/2014

Environment

McAfee Security for Microsoft Exchange 8.5
Microsoft Windows 2012, 2008 x64-bit, 2003 x64-bit
Microsoft Exchange 2013, 2010 SP2, 2007 SP3

For product supported environments, see KB82890.

Summary

This article describes how to enable Exchange Webservice (EWSWrapper) logs when working with McAfee Security for Microsoft Exchange (MSME) 8.5.

Solution

CAUTION: This article contains information about opening or modifying the registry.

The following information is intended for System Administrators. Registry modifications are irreversible and could cause system failure if done incorrectly.
Before proceeding, Technical Support strongly recommends that you back up your registry and understand the restore process. For more information, see the Microsoft Windows registry information for advanced users article.
Do not run a REG file that is not confirmed to be a genuine registry import file.

To enable EWSWrapper logs:

On the server running MSME 8.5, click Start, Run, type regedit and then click OK.
Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\McAfee\MSME\trace
Double-click Level and set the value to 3.
To enable the Exchange Webservice logs, create a DWORD called EWSdebug, and set the value of the key to 1.
If it does not already exist, create a String value called Path. Double-click Path and specify the location that you want the logs written to. The logs will get created in the path specified from the next On-Demand Scan.
Close the registry editor.

NOTES:

The Exchange Webservice logs cannot be enabled from ePolicy Orchestrator (ePO).
To disable the EWSwrapper log, you can either delete the EWSdebug DWORD, or set the value of EWSdebug to 0.

Affected Products

Configuration
Security for Microsoft Exchange 8.5

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How to enable Exchange Webservice logs or EWSWrapper logs for MSME 8.5

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How to enable Exchange Webservice logs or EWSWrapper logs for MSME 8.5

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