How to manually install the 5x00 Engine Update for VirusScan Enterprise 8.x
技術的な記事 ID:
KB82747
最終更新: 4/28/2020
環境
McAfee Anti-Virus Scanning Engine 5.x.00 (5x00)
McAfee VirusScan Enterprise (VSE)8.x
For details of VSE 8.x supported environments, see KB51111. 概要
If you do not have ePolicy Orchestrator, use this procedure to manually install the 5x00 Engine update locally on supported systems running VSE 8.x.
解決策
Windows 32-bit installation
- Allow McAfee services to be stopped:
- Click Start, Programs, McAfee, VirusScan Console.
- Right-click Access Protection and select Properties.
- Deselect Prevent McAfee services from being stopped and click OK.
- Download the needed files:
- Obtain the latest 5x00 Engine package (ePO5x00eng.zip).
You might need to download these files if your automated update fails, or to use an Extra.DAT on an infected system.
- Click the Engine tab.
- Download the Windows engine file epo5x00eng.zip.
- Extract engmin.zip from ePO5x00eng.zip.
- Extract the contents of engmin.zip to a temporary location, for example: c:\5x00temp1.
- Stop the McShield service:
- Click Start, Run, type services.msc, and click OK.
- Right-click McAfee McShield and select Stop.
- Manually install the files and restart the McShield service:
- Copy all files from the temporary location to the VSE installation folder for the Engine.
The default path for English systems is: c:\Program Files\Common Files\McAfee\Engine\
- Right-click McAfee McShield and select Start.
- Close the Services window.
- Prevent McAfee services from being stopped:
- Click Start, Programs, McAfee, VirusScan Console.
- Right-click Access Protection and select Properties.
- Select Prevent McAfee services from being stopped and click OK.
解決策
Windows 64-bit installation
- Allow McAfee services to be stopped:
- Click Start, Programs, McAfee, VirusScan Console.
- Right-click Access Protection and select Properties.
- Deselect Prevent McAfee services from being stopped and click OK.
- Download the needed files:
- Download the latest 5x00 Engine package (ePO5x00eng.zip)
You might need to download these files if your automated update fails, or to use an Extra.DAT on an infected system.
- Click the Engine tab.
- Download the Windows engine file epo5x00eng.zip.
- Extract engmin.zip and engmin64.zip from ePO5x00eng.zip.
- Extract the contents of engmin.zip to a temporary location, for example: c:\5x00temp1.
- Extract the contents of engmin64.zip to a different temporary location, for example: c:\5x00tmp2.
- Stop the McShield service:
- Click Start, Run, type services.msc, and click OK.
- Right-click McAfee McShield and select Stop.
- Manually install the files and restart the McShield service:
- Copy all files from the temporary location (c:\5x00temp1) where engmin.zip was extracted to the installed location for the 32-bit engine.
NOTE: The default path for English systems is: c:\Program Files(x86)\Common Files\McAfee\Engine\
- Copy all files from the temporary location (c:\5x00temp2) where engmin64.zip was extracted to the installed location for the 64-bit engine.
NOTE: The default path for English systems is: c:\Program Files(x86)\Common Files\McAfee\Engine\x64
- Right-click McAfee McShield and select Start.
- Close the Services window.
-
Prevent McAfee services from being stopped:
- Click Start, Programs, McAfee, VirusScan Console.
- Right-click Access Protection and select Properties.
- Select Prevent McAfee services from being stopped and click OK.
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