Supported platforms for Endpoint Security

Technical Articles ID: KB82761
Last Modified: 12/17/2021

Environment

Endpoint Security (ENS) Adaptive Threat Protection (ATP) 10.x
ENS Firewall 10.x
ENS Threat Prevention 10.x
ENS Web Control 10.x

Summary

When Microsoft releases new operating systems or Service Packs, the original ENS product guides might not reflect the current support policy for those platforms. Most of the following information is available in the product Installation Guide and Release Notes. But, some of the information is available only in Product Management statements published in the Knowledge Base.

Recent updates to this article

Date	Update
December 17, 2021	Added the Common client build number for the re-release of ENS 10.7.0 November 2021 Update.
November 16, 2021	Updated for ENS 10.6.1 November 2021 Update and ENS 10.7.0 November 2021 Update.
September 15, 2021	Updated for ENS 10.6.1 September 2021 Update and ENS 10.7.0 September 2021 Update.
September 1, 2021	Updated the supported ENS versions with Windows 10 21H2, Windows 11, and Windows Server 2022.
August 19, 2021	Updated the "Supported Microsoft Windows Server operating systems" section with Windows Server 2022.

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Contents
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ENS product release information and build numbers

McAfee Enterprise product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Product Version	Module	Build Number	Release Notes	Known Issues	Release Date
ENS 10.7.0 November 2021 Update	Adaptive Threat Protection client	10.7.0.3252	Release Notes	KB82450 KB95080	November 16, 2021
	Common client	10.7.0.3199 or 10.7.0.3132
	Firewall client	10.7.0.2100
	Threat Prevention client	10.7.0.3210
	Web Control client	10.7.0.2532
	Adaptive Threat Protection extension	10.7.0.1080
	Common extension	10.7.0.1022
	Firewall extension	10.7.0.1064
	Threat Prevention extension	10.7.0.1193
	Web Control extension	10.7.0.1111
ENS 10.7.0 September 2021 Update	Adaptive Threat Protection client	10.7.0.3183	Release Notes	KB82450	September 16, 2021
	Common client	10.7.0.3012
	Firewall client	10.7.0.2039
	Threat Prevention client	10.7.0.3113
	Web Control client	10.7.0.2463
	Adaptive Threat Protection extension	10.7.0.1040
	Common extension	10.7.0.988
	Firewall extension	10.7.0.1025
	Threat Prevention extension	10.7.0.1155
	Web Control extension	10.7.0.1077
ENS 10.7.0 June 2021 Update	Adaptive Threat Protection client	10.7.0.2913	Release Notes	KB82450	June 22, 2021
	Common client	10.7.0.2687
	Firewall client	10.7.0.1874
	Threat Prevention client	10.7.0.2787
	Web Control client	10.7.0.2303
	Adaptive Threat Protection extension	10.7.0.954
	Common extension	10.7.0.908
	Firewall extension	10.7.0.941
	Threat Prevention extension	10.7.0.1065
	Web Control extension	10.7.0.988
ENS 10.7.0 April 2021 Update	Adaptive Threat Protection client	10.7.0.2847	Release Notes	KB82450	April 27, 2021
	Common client	10.7.0.2648
	Firewall client	10.7.0.1813
	Threat Prevention client	10.7.0.2725
	Web Control client	10.7.0.2208
	Adaptive Threat Protection extension	10.7.0.930
	Common extension	10.7.0.888
	Firewall extension	10.7.0.917
	Threat Prevention extension	10.7.0.1025
	Web Control extension	10.7.0.963
ENS 10.7.0 February 2021 Update	Adaptive Threat Protection client	10.7.0.2714	Release Notes	KB82450	February 9, 2021
	Common client	10.7.0.2421
	Firewall client	10.7.0.1686
	Threat Prevention client	10.7.0.2522
	Web Control client	10.7.0.2080
	Adaptive Threat Protection extension	10.7.0.865
	Common extension	10.7.0.839
	Firewall extension	10.7.0.843
	Threat Prevention extension	10.7.0.946
	Web Control extension	10.7.0.897
ENS 10.7.0 November 2020 Update	Adaptive Threat Protection client	10.7.0.2481	Release Notes	KB82450	November 10, 2020
	Common client	10.7.0.2174
	Firewall client	10.7.0.1540
	Threat Prevention client	10.7.0.2298
	Web Control client	10.7.0.1891
	Adaptive Threat Protection extension	10.7.0.769
	Common extension	10.7.0.760
	Firewall extension	10.7.0.751
	Threat Prevention extension	10.7.0.840
	Web Control extension	10.7.0.808
ENS 10.7.0 September 2020 Update	Adaptive Threat Protection client	10.7.0.2329	Release Notes	KB82450	September 8, 2020
	Common client	10.7.0.2000
	Firewall client	10.7.0.1433
	Threat Prevention client	10.7.0.2067
	Web Control client	10.7.0.1740
	Adaptive Threat Protection extension	10.7.0.705
	Common extension	10.7.0.697
	Firewall extension	10.7.0.684
	Threat Prevention extension	10.7.0.755
	Web Control extension	10.7.0.750
ENS 10.7.0 July 2020 Update	Adaptive Threat Protection client	10.7.0.2059	Release Notes	KB82450	July 29, 2020
	Common client	10.7.0.1961
	Firewall client	10.7.0.1325
	Threat Prevention client	10.7.0.2021
	Web Control client	10.7.0.1607
	Adaptive Threat Protection extension	10.7.0.619
	Common extension	10.7.0.621
	Firewall extension	10.7.0.601
	Threat Prevention extension	10.7.0.657
	Web Control extension	10.7.0.614
ENS 10.7.0 Hotfix 199847	Adaptive Threat Protection client	10.7.0.1929	Release Notes	KB82450	May 7, 2020
	Common client	10.7.0.1733
	Firewall client	10.7.0.1247
	Threat Prevention client	10.7.0.1751
	Web Control client	10.7.0.1519
	Adaptive Threat Protection extension	10.7.0.562
	Common extension	10.7.0.566
	Firewall extension	10.7.0.541
	Threat Prevention extension	10.7.0.585
	Web Control extension	10.7.0.550
ENS 10.7.0 April 2020 Update	Adaptive Threat Protection client	10.7.0.1886	Release Notes	KB82450	April 14, 2020
	Common client	10.7.0.1675
	Firewall client	10.7.0.1198
	Threat Prevention client	10.7.0.1705
	Web Control client	10.7.0.1473
	Adaptive Threat Protection extension	10.7.0.562
	Common extension	10.7.0.566
	Firewall extension	10.7.0.541
	Threat Prevention extension	10.7.0.585
	Web Control extension	10.7.0.550
ENS 10.7.0 February 2020 Update	Adaptive Threat Protection client	10.7.0.1740	Release Notes	KB82450	February 13, 2020
	Common client	10.7.0.1481
	Firewall client	10.7.0.1105
	Threat Prevention client	10.7.0.1564
	Web Control client	10.7.0.1306
	Adaptive Threat Protection extension	10.7.0.473
	Common extension	10.7.0.491
	Firewall extension	10.7.0.459
	Threat Prevention extension	10.7.0.506
	Web Control extension	10.7.0.463
ENS 10.7.0	ENS bundle/standalone package	10.7.0.667	Release Notes	KB82450	November 12, 2019
	Adaptive Threat Protection client	10.7.0.1531
	Common client	10.7.0.1285
	Firewall client	10.7.0.945
	Threat Prevention client	10.7.0.1415
	Web Control client	10.7.0.1086
	Adaptive Threat Protection extension	10.7.0.389
	Common extension	10.7.0.407
	Firewall extension	10.7.0.370
	Threat Prevention extension	10.7.0.420
	Web Control extension	10.7.0.378
ENS 10.6.1 November 2021 Update	Adaptive Threat Protection client	10.6.1.1957	Release Notes	KB82450	November 16, 2021
	Common client	10.6.1.2455
	Firewall client	10.6.1.1791
	Threat Prevention client	10.6.1.2495
	Web Control client	10.6.1.1968
	Adaptive Threat Protection extension	10.6.1.1549
	Common extension	10.6.1.1561
	Firewall extension	10.6.1.1609
	Threat Prevention extension	10.6.1.1722
	Web Control extension	10.6.1.1551
ENS 10.6.1 September 2021 Update	Adaptive Threat Protection client	10.6.1.1933	Release Notes	KB82450	September 16, 2021
	Common client	10.6.1.2402
	Firewall client	10.6.1.1759
	Threat Prevention client	10.6.1.2457
	Web Control client	10.6.1.1943
	Adaptive Threat Protection extension	10.6.1.1527
	Common extension	10.6.1.1535
	Firewall extension	10.6.1.1578
	Threat Prevention extension	10.6.1.1694
	Web Control extension	10.6.1.1524
ENS 10.6.1 June 2021 Update	Adaptive Threat Protection client	10.6.1.1902	Release Notes	KB82450	June 22, 2021
	Common client	10.6.1.2360
	Firewall client	10.6.1.1735
	Threat Prevention client	10.6.1.2415
	Web Control client	10.6.1.1909
	Adaptive Threat Protection extension	10.6.1.1495
	Common extension	10.6.1.1504
	Firewall extension	10.6.1.1543
	Threat Prevention extension	10.6.1.1656
	Web Control extension	10.6.1.1490
ENS 10.6.1 April 2021 Update	Adaptive Threat Protection client	10.6.1.1893	Release Notes	KB82450	April 27, 2021
	Common client	10.6.1.2355
	Firewall client	10.6.1.1729
	Threat Prevention client	10.6.1.2398
	Web Control client	10.6.1.1891
	Adaptive Threat Protection extension	10.6.1.1484
	Common extension	10.6.1.1487
	Firewall extension	10.6.1.1527
	Threat Prevention extension	10.6.1.1630
	Web Control extension	10.6.1.1473
ENS 10.6.1 February 2021 Update	Adaptive Threat Protection client	10.6.1.1854	Release Notes	KB82450	February 9, 2021
	Common client	10.6.1.2286
	Firewall client	10.6.1.1692
	Threat Prevention client	10.6.1.2335
	Web Control client	10.6.1.1852
	Adaptive Threat Protection extension	10.6.1.1447
	Common extension	10.6.1.1459
	Firewall extension	10.6.1.1489
	Threat Prevention extension	10.6.1.1596
	Web Control extension	10.6.1.1443
ENS 10.6.1 November 2020 Update	Adaptive Threat Protection client	10.6.1.1794	Release Notes	KB82450	November 10, 2020
	Common client	10.6.1.2182
	Firewall client	10.6.1.1653
	Threat Prevention client	10.6.1.2253
	Web Control client	10.6.1.1793
	Adaptive Threat Protection extension	10.6.1.1384
	Common extension	10.6.1.1412
	Firewall extension	10.6.1.1421
	Threat Prevention extension	10.6.1.1537
	Web Control extension	10.6.1.1392
ENS 10.6.1 September 2020 Update	Adaptive Threat Protection client	10.6.1.1719	Release Notes	KB82450	September 8, 2020
	Common client	10.6.1.2113
	Firewall client	10.6.1.1596
	Threat Prevention client	10.6.1.2173
	Web Control client	10.6.1.1716
	Adaptive Threat Protection extension	10.6.1.1339
	Common extension	10.6.1.1374
	Firewall extension	10.6.1.1378
	Threat Prevention extension	10.6.1.1470
	Web Control extension	10.6.1.1345
ENS 10.6.1 July 2020 Update	Adaptive Threat Protection client	10.6.1.1636	Release Notes	KB82450	July 29, 2020
	Common client	10.6.1.2014
	Firewall client	10.6.1.1549
	Threat Prevention client	10.6.1.2150
	Web Control client	10.6.1.1668
	Adaptive Threat Protection extension	10.6.1.1297
	Common extension	10.6.1.1330
	Firewall extension	10.6.1.1336
	Threat Prevention extension	10.6.1.1406
	Web Control extension	10.6.1.1299
ENS 10.6.1 Hotfix 199847	Adaptive Threat Protection client	10.6.1.1613	Release Notes	KB82450	May 7, 2020
	Common client	10.6.1.1963
	Firewall client	10.6.1.1521
	Threat Prevention client	10.6.1.2017
	Web Control client	10.6.1.1633
	Adaptive Threat Protection extension	10.6.1.1261
	Common extension	10.6.1.1295
	Firewall extension	10.6.1.1298
	Threat Prevention extension	10.6.1.1364
	Web Control extension	10.6.1.1261
ENS 10.6.1 April 2020 Update	Adaptive Threat Protection client	10.6.1.1600	Release Notes	KB82450	April 14, 2020
	Common client	10.6.1.1936
	Firewall client	10.6.1.1508
	Threat Prevention client	10.6.1.1996
	Web Control client	10.6.1.1620
	Adaptive Threat Protection extension	10.6.1.1261
	Common extension	10.6.1.1295
	Firewall extension	10.6.1.1298
	Threat Prevention extension	10.6.1.1364
	Web Control extension	10.6.1.1261
ENS 10.6.1 February 2020 Update	Adaptive Threat Protection client	10.6.1.1565	Release Notes	KB82450	February 13, 2020
	Common client	10.6.1.1872
	Firewall client	10.6.1.1477
	Threat Prevention client	10.6.1.1928
	Web Control client	10.6.1.1588
	Adaptive Threat Protection extension	10.6.1.1245
	Common extension	10.6.1.1278
	Firewall extension	10.6.1.1277
	Threat Prevention extension	10.6.1.1337
	Web Control extension	10.6.1.1245
ENS 10.6.1 December 2019 Update	ENS bundle/standalone package	10.6.1.1459	Release Notes	KB82450	December 12, 2019
	Adaptive Threat Protection client	10.6.1.1548
	Common client	10.6.1.1815
	Firewall client	10.6.1.1443
	Threat Prevention client	10.6.1.1881
	Web Control client	10.6.1.1567
	Adaptive Threat Protection extension	10.6.1.1237
	Common extension	10.6.1.1267
	Firewall extension	10.6.1.1253
	Threat Prevention extension	10.6.1.1325
	Web Control extension	10.6.1.1236
ENS 10.6.1 October 2019 Update	Adaptive Threat Protection client	10.6.1.1473	Release Notes	KB82450	October 8, 2019
	Common client	10.6.1.1724
	Firewall client	10.6.1.1394
	Threat Prevention client	10.6.1.1777
	Web Control client	10.6.1.1503
	Adaptive Threat Protection extension	10.6.1.1212
	Common extension	10.6.1.1243
	Firewall extension	10.6.1.1224
	Threat Prevention extension	10.6.1.1295
	Web Control extension	10.6.1.1212
ENS 10.6.1 July 2019 Update Repost IMPORTANT: In the Control Panel, Programs and Features or Apps & features (depending on your version of Windows), the ENS modules show the version: 10.6.11907. This design is intentional. This numbering allows ENS 10.6.1 July Update Repost to upgrade from any other 10.6.1 Update version.	Adaptive Threat Protection client	10.6.1.1421	Release Notes	KB82450	August 13, 2019
	Common client	10.6.1.1607
	Firewall client	10.6.1.1340
	Threat Prevention client	10.6.1.1666
	Web Control client	10.6.1.1435
	Adaptive Threat Protection extension	10.6.1.1191
	Common extension	10.6.1.1216
	Firewall extension	10.6.1.1196
	Threat Prevention extension	10.6.1.1234
	Web Control extension	10.6.1.1191
ENS 10.6.1 July 2019 Update	Adaptive Threat Protection client	10.6.1.1398	Available from Technical Support	KB82450	July 2, 2019 This update has been changed from General Availability (GA) to Released to Support (RTS). The reason is the issue described in KB91642 - Reboot loop with Endpoint Security 10.6.1 July Update. This update is available only by contacting Technical Support. See the Related Information section below for contact details.
	Common client	10.6.1.1555
	Firewall client	10.6.1.1324
	Threat Prevention client	10.6.1.1638
	Web Control client	10.6.1.1401
	Adaptive Threat Protection extension	10.6.1.1183
	Common extension	10.6.1.1201
	Firewall extension	10.6.1.1181
	Threat Prevention extension	10.6.1.1222
	Web Control extension	10.6.1.1177
ENS 10.6.1 May 2019 Update	Adaptive Threat Protection client	10.6.1.1311	Release Notes	KB82450	May 14, 2019
	Common client	10.6.1.1449
	Firewall client	10.6.1.1278
	Threat Prevention client	10.6.1.1550
	Web Control client	10.6.1.1311
	Adaptive Threat Protection extension	10.6.1.1148
	Common extension	10.6.1.1177
	Firewall extension	10.6.1.1154
	Threat Prevention extension	10.6.1.1171
	Web Control extension	10.6.1.1153
ENS 10.6.1 Hotfix 190501 (HF190501)	Adaptive Threat Protection client	10.6.1.1302	Available from Technical Support	KB82450	May 2, 2019 This update is Released to Support (RTS) and available only by contacting Technical Support. See the Related Information section below for contact details.
	Common client	10.6.1.1433
	Threat Prevention client	10.6.1.1524
	Adaptive Threat Protection extension	10.6.1.1054
	Common extension	10.6.1.1124
	Threat Prevention extension	10.6.1.1208
ENS 10.6.1 February 2019 Update	Adaptive Threat Protection client	10.6.1.1164	Release Notes	KB82450	February 12, 2019
	Common client	10.6.1.1206
	Firewall client	10.6.1.1157
	Threat Prevention client	10.6.1.1273
	Web Control client	10.6.1.1120
	Adaptive Threat Protection extension	10.6.1.1071
	Common extension	10.6.1.1085
	Firewall extension	10.6.1.1064
	Threat Prevention extension	10.6.1.1076
	Web Control extension	10.6.1.1064
ENS 10.6.1 Repost and December 2018 Update	ENS bundle/standalone package	10.6.1.1087	Release Notes	KB82450	December 11, 2018
	Adaptive Threat Protection client	10.6.1.1120
	Common client	10.6.1.1124
	Firewall client	10.6.1.1106
	Threat Prevention client	10.6.1.1208
	Web Control client	10.6.1.1082
	Adaptive Threat Protection extension	10.6.1.1054
	Common extension	10.6.1.1059
	Firewall extension	10.6.1.1042
	Threat Prevention extension	10.6.1.1058
	Web Control extension	10.6.1.1039
ENS 10.6.1 November 2018 Update	ENS bundle/standalone package	10.6.1.1075	Release Notes	KB82450	November 13, 2018
	Adaptive Threat Protection client	10.6.1.1095
	Common client	10.6.1.1103
	Threat Prevention client	10.6.1.1169
	Adaptive Threat Protection extension	10.6.1.1047
	Common extension	10.6.1.1038
	Threat Prevention extension	10.6.1.1046
ENS 10.6.1 Original Posting	ENS bundle/standalone package	10.6.1.1060	Release Notes	KB82450	October 2, 2018
	Adaptive Threat Protection client	10.6.1.1064
	Common client	10.6.1.1068
	Firewall client	10.6.1.1045
	Threat Prevention client	10.6.1.1128
	Web Control client	10.6.1.1047
	Adaptive Threat Protection extension	10.6.1.1037
	Common extension	10.6.1.1033
	Firewall extension	10.6.1.1029
	Threat Prevention extension	10.6.1.1038
	Web Control extension	10.6.1.1021
ENS 10.6.0 September 2018 Update	ENS bundle/standalone package	10.6.0.370	Available from Technical Support	KB82450	September 11, 2018 This update is Released to Support (RTS) and available only by contacting Technical Support. See the Related Information section below for contact details. NOTE: ENS 10.6.1 is the recommended upgrade path from ENS 10.6.0.
	Adaptive Threat Protection client	10.6.0.680
	Common client	10.6.0.571
	Firewall client	10.6.0.363
	Threat Prevention client	10.6.0.698
	Web Control client	10.6.0.430
	Adaptive Threat Protection extension	10.6.0.346
	Common extension	10.6.0.198
	Firewall extension	10.6.0.324
	Threat Prevention extension	10.6.0.409
	Web Control extension	10.6.0.304
ENS 10.6.0	ENS bundle/standalone package	10.6.0.357	Release Notes (ePO managed) Release Notes (ePO Cloud managed)	KB82450	June 12, 2018
	Adaptive Threat Protection client	10.6.0.656
	Common client	10.6.0.542
	Firewall client	10.6.0.348
	Threat Prevention client	10.6.0.672
	Web Control client	10.6.0.418
	Adaptive Threat Protection extension	10.6.0.314
	Common extension	10.6.0.183
	Firewall extension	10.6.0.309
	Threat Prevention extension	10.6.0.393
	Web Control extension	10.6.0.287

ENS 10.7.x supported Microsoft Windows client operating systems

The following table indicates the client operating systems and minimum Service Pack levels that ENS supports. The minimum supported Service Pack levels align with the minimum Service Pack levels supported by Microsoft. When Microsoft ends support for a Service Pack, ENS support for that Service Pack also ends, and you must upgrade to a supported Service Pack. For information about the lifecycle for Windows operating systems and Service Packs, see: Windows Lifecycle FAQ.

NOTE: Where applicable, both 32-bit and 64-bit versions are implied. Exceptions are noted explicitly.

ENS 10.6.1/10.7.0 April 2021 Update (and later) support Windows Virtual Desktop (WVD). For more information, see: KB94364 - Windows Virtual Desktop compatibility with McAfee Enterprise products.

Microsoft Operating System	Operating System Status	ENS 10.7.0 September 2021 Update, 10.7.0 November 2021 Update	ENS 10.7.0 February 2021 Update, 10.7.0 April 2021 Update, 10.7.0 June 2021 Update	ENS 10.7.0 September 2020 Update, 10.7.0 November 2020 Update	ENS 10.7.0 April 2020 Update, 10.7.0 Hotfix 199847, 10.7.0 July 2020 Update	ENS February 2020 Update	ENS 10.7.0
Windows 11¹	Current	Yes	No	No	No	No	No
Windows 10 21H2¹^,³	Current	Yes	No	No	No	No	No
Windows 10 version 21H1¹^,³	EOL on December 13, 2022	Yes	Yes	No	No	No	No
Windows 10 October 2020 Update - version 20H2¹^,³	EOL on May 9, 2023	Yes	Yes	Yes	No	No	No
Windows 10 May 2020 Update - version 2004¹^,³	EOL on December 14, 2021	Yes	Yes	Yes	Yes	No	No
Windows 10 November 2019 Update - version 1909¹^,³	EOL on May 10, 2022	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 May 2019 Update - version 1903¹^,³	EOL on December 8, 2020	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Enterprise 2018 LTSC - version 1809¹^,³	EOL on January 1, 2029	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 October 2018 Update - version 1809¹^,³	EOL on May 11, 2021	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 April 2018 Update - version 1803¹^,³	EOL on May 11, 2021	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Fall Creators Update - version 1709^{1, 3}	EOL on October 13, 2020	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Creators Update - version 1703¹^,³^{, 4}	EOL on October 8, 2019	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Enterprise 2016 LTSB - version 1607¹^,³	EOL on October 13, 2026	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Anniversary Update - version 1607¹^,³	EOL on April 9, 2019	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 November Update - version 1511¹^,³^,⁷	EOL on October 10, 2017	No	No	No	No	No	No
Windows 10 Enterprise 2015 LTSB - version 1507^{1, 3}	EOL on October 14, 2025	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1507¹^,³^,⁷	EOL on May 9, 2017	No	No	No	No	No	No
Windows 10 IoT Enterprise¹^,³	EOL on October 14, 2025	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Enterprise multi-session¹	EOL on December 14, 2021	Yes	Yes	Yes	Yes	Yes	Yes
Windows 8.1 Update 1 – Extended Support⁶	EOL on January 10, 2023	Yes	Yes	Yes	Yes	Yes	Yes
Windows 8 (Not including Windows 8 RT [Runtime] edition)⁶	EOL on January 9, 2018	Yes	Yes	Yes	Yes	Yes	Yes
Windows To Go - all versions	EOL on December 8, 2020	Yes	Yes	Yes	Yes	Yes	Yes
Windows 7 SP1 (and later)^{5, 8}	EOL on January 14, 2020	Yes	Yes	Yes	Yes	Yes	Yes
Windows 7 POSReady	EOL on October 12, 2021	Yes	Yes	No	No	No	No
Windows Vista SP2 (and later)	EOL on January 25, 2007	No	No	No	No	No	No
Windows XP SP3 Professional x86 (XP x64 isn’t supported) SP3 (and later)²	EOL on April 8, 2014	No	No	No	No	No	No
Windows Embedded 8: Pro, Standard, and Industry¹	EOL on July 11, 2023	No	No	No	No	No	Yes
Windows 7 Embedded⁵	EOL on October 13, 2020	No	No	No	No	No	Yes

¹Enhanced Write Filtering (EWF), Unified Write Filter (UWF), and File-Based Write Filtering (FBWF) technology isn’t supported.
²No longer supported by Microsoft.

Microsoft ended extended support for Windows XP SP3 on April 8, 2014. For best results and optimal security, upgrade to a supported operating system. See the following KB article for more information: KB78434 - McAfee Enterprise product support for Windows XP SP3 after the end of the Microsoft Extended Support date in April 2014.

³ENS supports the following Windows 10 branches:

Semi-Annual Channel (SAC - The previous names for this branch were Current Branch (CB) and Current Branch for Business (CBB).)
Long-Term Servicing Channel (LTSC - The previous name for this branch was Long-Term Servicing Branch (LTSB).)

For details on branches, see: Windows 10 branches.
⁴CAUTION: If Device Guard or Credential Guard is enabled on a Windows 10 Creators Update 64-bit system, you must make sure that Microsoft KB4016251 is installed on the system before you install McAfee Enterprise products. For more information, see: KB89029 - Microsoft KB4016251 is required before installing McAfee Enterprise products on Windows 10 Creators Update 64-bit systems if Device Guard or Credential Guard is enabled.
⁵ Microsoft ended mainstream support for Windows 7 on January 13, 2015 and will end extended support on January 14, 2020. For details, see the Windows 7 End of Support page. For best results and optimal security, upgrade to a newer supported operating system.

For more information, see KB91432 - Support for Windows 7/Server 2008/2008 R2 after January 2020.
⁶ Microsoft ended mainstream support for Windows 8 and 8.1 on January 9, 2018 and will end extended support on January 10, 2023.

For best results and optimal security, upgrade to a newer supported operating system.

For details, see the Windows Lifecycle FAQ page.
⁷ENS 10.6.x and later isn’t supported on Windows 10 version 1507 and Windows 10 version 1511. The reason is a known issue with Antimalware Scan Interface (AMSI) that is resolved in Windows 10 Version 1607.
⁸Starting with ENS 10.6.1/10.7.0 April 2021 Update, the minimum required version is Windows 7 SP1 with KB4474419 and KB4490628.

NOTES:

ENS doesn’t support Universal Windows Platform (UWP) and there are no current plans to support UWP.
URL installation is supported for all operating systems that can use any one of the following Internet Explorer browsers: 7.x, 10.x, and 11.x.

Windows Support Lifecycle on ENS:

Platform or Operating System	Mainstream Support End Date	Service Pack Support End Date	Extended Support End Date	Comment
Windows Embedded for Point of Service (WEPOS)	April 12, 2011	October 12, 2010	April 12, 2016	ENS doesn’t support
Windows Embedded Standard 2009	January 14, 2014	January 8, 2019	N/A	ENS doesn’t support
Windows Point of Service Ready 2009	April 8, 2014	April 9, 2019		ENS doesn’t support
Windows Point of Service 1.1	Not Listed	Not Listed
Windows Small Business Server 2003 and 2003 R2¹	End of Support	End of Support

¹No longer supported by Microsoft.

Microsoft ended extended support for Windows Server 2003 SP2 on July 14, 2015. As of the end of 2015, the only McAfee Enterprise product supported with Windows Server 2003 SP2 is Application and Change Control.

ENS 10.6.x supported Microsoft Windows client operating systems

The following table indicates the client operating systems and minimum Service Pack levels that ENS supports. The minimum supported Service Pack levels align with the minimum Service Pack levels supported by Microsoft. When Microsoft ends support for a Service Pack, ENS support for that Service Pack also ends, and you must upgrade to a supported Service Pack. For information about the lifecycle for Windows operating systems and Service Packs, see: Windows Lifecycle FAQ.

NOTE: Where applicable, both 32-bit and 64-bit versions are implied. Exceptions are noted explicitly.

ENS 10.6.1 and 10.7.0 April 2021 Update (and later) support Windows Virtual Desktop (WVD). For more information, see: KB94364 - Windows Virtual Desktop compatibility with McAfee Enterprise products.

Microsoft Operating System	Operating System Status	ENS 10.6.1 September 2021 Update, 10.6.1 November 2021 Update	ENS 10.6.1 February 2021 Update, 10.6.1 April 2021 Update, 10.6.1 June 2021 Update	ENS 10.6.1 September 2020 Update, 10.6.1 November 2020 Update	ENS 10.6.1 April 2020 Update, 10.6.1 Hotfix 199847, 10.6.1 July 2020 Update	ENS 10.6.1 February 2020 Update	ENS 10.6.1 July 2019 Update Repost, 10.6.1 October 2019 Update, 10.6.1 December 2019 Update	ENS 10.6.1 November 2018 Update, 10.6.1 Repost and December 2018 Update, 10.6.1 February 2019 Update, 10.6.1 May 2019 Update	ENS 10.6.1	ENS 10.6.0, 10.6.0 September 2018 Update
Windows 11¹	Current	Yes	No	No	No	No	No	No	No	No
Windows 10 21H2¹^,³	Current	Yes	No	No	No	No	No	No	No	No
Windows 10 version 21H1¹^,³	EOL on December 13, 2022	Yes	Yes	No	No	No	No	No	No	No
Windows 10 October 2020 Update - version 20H2¹^,³	EOL on May 9, 2023	Yes	Yes	Yes	No	No	No	No	No	No
Windows 10 May 2020 Update - version 2004¹^,³	EOL on December 14, 2021	Yes	Yes	Yes	Yes	No	No	No	No	No
Windows 10 November 2019 Update - version 1909¹^,³	EOL on May 10, 2022	Yes	Yes	Yes	Yes	Yes	Yes	No	No	No
Windows 10 May 2019 Update - version 1903¹^,³^{, 7}	EOL on December 8, 2020	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	No
Windows 10 Enterprise 2018 LTSC - version 1809¹^,³	EOL on January 1, 2029	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No
Windows 10 October 2018 Update - version 1809¹^,³	EOL on May 11, 2021	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No
Windows 10 April 2018 Update - version 1803¹^,³	EOL on May 11, 2021	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Fall Creators Update - version 1709^{1, 3}	EOL on October 13, 2020	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Creators Update - version 1703¹^,³^{, 4}	EOL on October 8, 2019	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Enterprise 2016 LTSB - version 1607¹^,³	EOL on October 13, 2026	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Anniversary Update - version 1607¹^,³	EOL on April 9, 2019	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 November Update - version 1511¹^,³^,⁸	EOL on October 10, 2017	No	No	No	No	No	No	No	No	No
Windows 10 Enterprise 2015 LTSB - version 1507¹^,³	EOL on October 14, 2025	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1507¹^,³^,⁸	EOL on May 9, 2017	No	No	No	No	No	No	No	No	No
Windows 10 IoT Enterprise¹^,³	EOL on October 14, 2025	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 Enterprise multi-session¹	EOL on December 14, 2021	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 8.1 Update 1 – Extended Support⁶	EOL on January 10, 2023	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 8 (Not including Windows 8 RT [Runtime] edition)⁶	EOL on January 9, 2018	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows To Go - all versions	EOL on December 8, 2020	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 7 SP1 (and later)^{5, 9}	EOL on January 14, 2020	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Vista SP2 (and later)	EOL on January 25, 2007	No	No	No	No	No	No	No	No	No
Windows XP SP3 Professional x86 (XP x64 isn’t supported) SP3 (and later)²	EOL on April 8, 2014	No	No	No	No	No	No	No	No	No
Windows Embedded 8: Pro, Standard, and Industry¹	EOL on July 11, 2023	No	No	No	No	No	Yes	Yes	Yes	Yes
Windows 7 Embedded⁵	EOL on October 13, 2020	No	No	No	No	No	Yes	Yes	Yes	Yes

¹Enhanced Write Filtering (EWF), Unified Write Filter (UWF), and File-Based Write Filtering (FBWF) technology isn’t supported.
²No longer supported by Microsoft.

³ENS supports the following Windows 10 branches:

Semi-Annual Channel (SAC - The previous names for this branch were Current Branch (CB) and Current Branch for Business (CBB).)
Long-Term Servicing Channel (LTSC - The previous name for this branch was Long-Term Servicing Branch (LTSB).)

For details on branches, see: Windows 10 branches.
⁴CAUTION: If Device Guard or Credential Guard is enabled on a Windows 10 Creators Update 64-bit system, you must make sure that Microsoft KB4016251 is installed on the system before you install McAfee Enterprise products. For more information, see: KB89029 - Microsoft KB4016251 is required before installing McAfee Enterprise products on Windows 10 Creators Update 64-bit systems if Device Guard or Credential Guard is enabled.
⁵ Microsoft ended mainstream support for Windows 7 on January 13, 2015 and will end extended support on January 14, 2020. For details, see the Windows 7 End of Support page. For best results and optimal security, upgrade to a newer supported operating system.

For more information, see KB91432 - Support for Windows 7/Server 2008/2008 R2 after January 2020.
⁶ Microsoft ended mainstream support for Windows 8 and 8.1 on January 9, 2018 and will end extended support on January 10, 2023.

For best results and optimal security, upgrade to a newer supported operating system.

For details, see the Windows Lifecycle FAQ page.
⁷ The ENS 10.6.1 July Update (and later) installer allows a fresh installation of ENS on a system with Windows 10 May 2019 Update (version 1903). ENS 10.6.1 May Update doesn't allow a fresh installation of ENS on a system with Windows 10 May 2019 Update (version 1903). The reason is because they don’t have a .msi package. ENS 10.6.1 May Update only allows an upgrade to Windows 10 May 2019 Update (version 1903).
⁸ ENS 10.6.x and later isn’t supported on Windows 10 version 1507 and Windows 10 version 1511. The reason is a known issue with Antimalware Scan Interface (AMSI) that is resolved in Windows 10 Version 1607.
⁹ Starting with ENS 10.6.1/10.7.0 April 2021 Update, the minimum required version is Windows 7 SP1 with KB4474419 and KB4490628.

NOTES:

ENS doesn’t support Universal Windows Platform (UWP) and there are no current plans to support UWP.
URL installation is supported for all operating systems that can use any one of the following Internet Explorer browsers: 7.x, 10.x, and 11.x.

Windows Support Lifecycle on ENS:

Platform or Operating System	Mainstream Support End Date	Service Pack Support End Date	Extended Support End Date	Comment
Windows Embedded for Point of Service (WEPOS)	April 12, 2011	October 12, 2010	April 12, 2016	ENS doesn’t support
Windows Embedded Standard 2009	January 14, 2014	January 8, 2019	N/A	ENS doesn’t support
Windows Point of Service Ready 2009	April 8, 2014	April 9, 2019		ENS doesn’t support
Windows Point of Service 1.1	Not Listed	Not Listed
Windows Small Business Server 2003 and 2003 R2¹	End of Support	End of Support

¹No longer supported by Microsoft.

Supported Microsoft Windows Server operating systems

The following table indicates the server operating systems that ENS supports.

NOTE: Where applicable, both 32-bit and 64-bit versions are implied. Exceptions are noted explicitly.

Microsoft Operating System	Operating System Status	ENS 10.7.0 June 2021 Update, 10.7.0 September 2021 Update, 10.7.0 November 2021 Update	ENS 10.7.0 September 2020 Update, 10.7.0 November 2020 Update, 10.7.0 February 2021 Update, 10.7.0 April 2021 Update	ENS 10.7.0 April 2020 Update, 10.7.0 Hotfix 199847, 10.7.0 July 2020 Update	ENS 10.7.0, 10.7.0 February 2020 Update	ENS 10.6.1 June 2021 Update, 10.6.1 September 2021 Update, 10.6.1 November 2021 Update	ENS 10.6.1 September 2020 Update, 10.6.1 November 2020 Update, 10.6.1 February 2021 Update, 10.6.1 April 2021 Update	ENS 10.6.1 April 2020 Update, 10.6.1 Hotfix 199847, 10.6.1 July 2020 Update	ENS 10.6.1 May 2019 Update, 10.6.1 July 2019 Update Repost, 10.6.1 October 2019 Update, 10.6.1 December 2019 Update, 10.6.1 February 2020 Update	ENS 10.6.1, 10.6.1 November 2018 Update, 10.6.1 Repost and December 2018 Update, 10.6.1 February 2019 Update	ENS 10.6.0, 10.6.0 September 2018 Update
Windows Server 2022	Current	Yes	No	No	No	Yes	No	No	No	No	No
Windows Server 2019 version 20H2 (including Essentials, Standard, Datacenter, and Server Core Mode)	EOL on January 9, 2029	Yes	Yes	No	No	Yes	Yes	No	No	No	No
Windows Server 2019 version 2004 (including Essentials, Standard, Datacenter, and Server Core Mode)	EOL on January 9, 2029	Yes	Yes	Yes	No	Yes	Yes	Yes	No	No	No
Windows Server 2019 version 1909 (including Essentials, Standard, Datacenter, and Server Core Mode)	EOL on January 9, 2029	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	No
Windows Server 2019 version 1903 (including Essentials, Standard, Datacenter, and Server Core Mode)	EOL on January 9, 2029	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No	No
Windows Server 2019 version 1809 (including Essentials, Standard, Datacenter, and Server Core Mode)	EOL on January 9, 2029	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	No
Windows Server 2016 version 1803 (including Essentials, Standard, Datacenter, and Server Core Mode)	EOL on January 11, 2027	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2016 version 1709 (including Essentials, Standard, Datacenter, and Server Core Mode)	EOL on January 11, 2027	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2016 version 1607 (including Essentials, Standard, Datacenter, and Server Core Mode)	EOL on January 11, 2027	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Storage Server 2016	EOL on January 12, 2027	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2012 R2 Update 1 (including Essentials, Standard, Datacenter, and Server Core Mode)	EOL on October 10, 2023	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2012 R2¹	EOL on October 10, 2023	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2012	EOL on October 10, 2023	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Storage Server 2012 and 2012 R2	EOL on October 10, 2023	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2008 R2^{3, 4} (including Essentials, Standard, Datacenter, and Server Core Mode)	EOL on January 14, 2020	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2008³	EOL on January 14, 2020	No	No	No	No	No	No	No	No	No	No
Windows Storage Server 2008 R2	EOL on January 14, 2020	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Storage Server 2008	EOL on January 14, 2020	No	No	No	No	No	No	No	No	No	No
Windows Small Business Server 2011	EOL on January 14, 2020	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Small Business Server 2008	EOL on January 14, 2020	No	No	No	No	No	No	No	No	No	No
Windows Server 2003 and 2003 R2²	EOL on July 14, 2015	No	No	No	No	No	No	No	No	No	No

¹Windows 2012 R2 Foundation Server is supported.
²No longer supported by Microsoft.

³Microsoft ended extended support for Windows Server 2008 and Windows Server 2008 R2 on January 14, 2020. ENS hasn’t provided support for Windows Server 2008 since ENS 10.2.x, which is End of Life. ENS will provide continued support for Windows Server 2008 R2 until December 31, 2021. Extended support options are available for designated ENS versions until December 31, 2023. For details, see: KB91432 - Support for Windows 7/Server 2008/2008 R2 after January 2020.
⁴Starting with ENS 10.6.1/10.7.0 April 2021 Update, the minimum required version is Windows Server 2008 R2 SP1 with KB4474419 and KB4490628.

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Supported Virtual infrastructure

ENS supports any virtualization solution as long as ENS supports the operating system being virtualized.

Supported McAfee Agent (MA) versions

To verify which version is supported on your operating system, see the McAfee Agent documentation.

Product	Minimum MA Version
ENS 10.7.x	MA 5.7.x is recommended. MA 5.6.x is the minimum. NOTE: MA 5.5.x reached End of Life on December 16, 2020. For details, see: McAfee Agent End of Life page.
ENS 10.6.x	MA 5.7.x is recommended. MA 5.6.x is the minimum. NOTE: MA 5.5.x reached End of Life on December 16, 2020. For details, see: McAfee Agent End of Life page.

Supported ePolicy Orchestrator (ePO) versions

Product	Minimum ePO Version
ENS 10.7.x	ePO 5.10.x is recommended. ePO 5.9.0 is the minimum. NOTE: ePO 5.9.x reached End of Life on August 31, 2021. ePO 5.3.x reached End of Life on March 31, 2019. For details, see: ePO End of Life page.
ENS 10.6.x	ePO 5.10.x is recommended. ePO 5.9.0 is the minimum. NOTE: ePO 5.9.x reached End of Life on August 31, 2021. ePO 5.3.x reached End of Life on March 31, 2019. For details, see: ePO End of Life page.

Unsupported Windows versions for Real Protect

ENS Real Protect scanning isn’t supported with the following Windows versions:

Microsoft Windows Embedded Standard 8.1
Microsoft Windows Embedded Standard 7
Microsoft System Center Configuration Manager (SCCM) 2012 R2
Microsoft Certified Windows To Go Device

Dell EMC CAVA Support

ENS Threat Prevention has support for CAVA with Dell EMC platforms. But, the ATP module isn’t supported within CAVA setups. For more information, see: KB88973 - Install Endpoint Security with support for CAVA.

Supported email clients

Email Client	ENS Web Control 10.6.x, 10.7.0
Microsoft Outlook on the web 2016	Yes²
Microsoft Outlook 2016	Yes^{1, 2}
Microsoft Outlook 2013	Yes²
Microsoft Outlook 2010	Yes²
Yahoo webmail	Yes
Gmail webmail	Yes

¹Email annotations are only supported in the preview pane for Outlook 2016.
²ENS Web Control only supports 32-bit versions of Outlook.

Supported internet browsers

Browser	ENS 10.x Web Control	Comments
Google Chrome	Yes
Microsoft Edge	Yes	ENS Web Control 10.7.0 supports Edge on Windows 10 Version 1703 (Creators Update) and later. ENS Web Control 10.6.1 adds support for Edge in Windows 10 version 1809 (October 2018 Update) and later.
Microsoft Edge Chromium	Yes	ENS Web Control 10.6.1 November 2020 Update and ENS Web Control 10.7.0 November 2020 Update add support for Edge Chromium.
Mozilla Firefox	Yes	Firefox 74 or later: Use Active Directory to install the ENS Web Control extension. For instructions, see: KB87568 - Web Control browser extension must be enabled by the user. For more information, see the known issue: KB92605 - Web Control extension not available in Firefox 74 and later.
Microsoft Internet Explorer 11	Yes

NOTES:

Because of the high frequency with which Chrome and Firefox browsers are released, new browser versions might break ENS Web Control support for Chrome or Firefox. The next ENS update release will target adding back support for the browser.
ENS Web Control isn’t 64-bit and doesn’t support native 64-bit browsers, but it does support 64-bit browsers in 32-bit mode.
Enhanced Protected Mode in Internet Explorer isn’t supported.

Hardware requirements

System hardware requirements are subject to change, and are influenced by updates, hotfixes, and DAT files that are applied.

ENS 10.6.1/10.7.0 April 2021 Update and later support Hardware-enforced Stack Protection (HSP). For more information about HSP, see: Understanding HSP. HSP allows applications to use the local CPU hardware to protect their code while running inside the CPU memory. HSP only works on Intel chipsets with Intel Control-flow Enforcement Technology (Intel CET). For more information, see: Intel CET.

CPU/RAM - The CPU requirement is a minimum of a Single Core. McAfee Enterprise recommends a Dual Core Intel Pentium processor or compatible architecture. The following specifications are subject to change. The processor specifications are a recommended guideline, but aren’t a hard requirement. Only x86 and AMD64 (x64) CPU architectures are supported. ENS doesn’t support ARM processors.

Operating System	Service Pack	32-bit	64-bit	Processor	RAM	Minimum Hard Disk Space Free
Windows 11		X	X	2 GHz or higher	3 GB	1 GB
Windows 10		X	X	2 GHz or higher	3 GB	1 GB
Windows 8.1 Update 1		X	X	2 GHz or higher	3 GB	1 GB
Windows 8 - except Runtime		X	X	2 GHz or higher	3 GB	1 GB
Windows 7	SP1	X	X	1.4 GHz or higher	2 GB	1 GB
Windows 7 Embedded		X	X	1 GHz or higher	1 GB	1 GB
Windows Embedded 8		X	X	1 GHz or higher	1 GB	1 GB
Windows Server 2022			X	2 GHz or higher	3 GB	1 GB
Windows Server 2019			X	2 GHz or higher	3 GB	1 GB
Windows Server 2016			X	2 GHz or higher	3 GB	1 GB
Windows Server 2012 R2			X	2 GHz or higher	3 GB	1 GB
Windows Server 2012			X	2 GHz or higher	3 GB	1 GB
Windows Storage Server 2012 and 2012 R2			X	2 GHz or higher	3 GB	1 GB
Windows Server 2008 R2		X	X	1.4 GHz or greater	2 GB	1 GB
Windows Storage Server 2008 R2		X	X	1.4 GHz or higher	2 GB	1 GB
Windows Small Business Server 2011		X		1.4 GHz or higher	2 GB	1 GB
Windows Point of Service 1.1		X		1 GHz or higher	1 GB	1 GB

Mouse - Microsoft mouse or compatible pointing device
Monitor - 256-color or higher VGA monitor

Supported file systems

ENS supports Microsoft Resilient File System (ReFS).¹

¹ENS doesn’t support the case sensitivity feature of ReFS. Enabling this feature causes issues with ENS. McAfee Enterprise doesn’t provide any recommendations in general on how to configure file systems.support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

Related Information

To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.

If you are a registered user, type your User ID and Password, and then click Log In.
If you are not a registered user, click Register and complete the fields to have your password and instructions emailed to you.

Affected Products

Endpoint Security Adaptive Threat Protection
Endpoint Security Firewall 10.7.x
Endpoint Security Firewall 10.6.x
Endpoint Security Threat Intelligence
Endpoint Security Threat Prevention 10.7.x
Endpoint Security Threat Prevention 10.6.x
Endpoint Security Web Control 10.7.x
Endpoint Security Web Control 10.6.x
Getting Started

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