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Application Control inventory generation can take longer than 24 hours to resume after reaching the throttling threshold limit
Technical Articles ID:   KB84044
Last Modified:  7/5/2018

Environment

McAfee Application Control (MAC) 8.x, 7.x, 6.2.x
McAfee ePolicy Orchestrator (ePO) 5.x

Summary

The ePO console may become unresponsive or sluggish when several policy discovery requests or inventory updates are generated on the endpoints and received at the ePO server. To avoid such scenarios, MAC can be configured to control the flow of these items from the endpoints to the ePO server. When the data sent to the ePO server reaches the defined threshold, throttling is initiated and the following actions should be taken:
  1. Stop sending data to the ePO server.
NOTE: When data is no longer being sent to the ePO server, it is stored in a local cache. When the cache is full, the oldest data will begin dropping from the cache.
  1. Reset throttling 24 hours after the first event, policy discovery request, or inventory update occurs for the day.
  2. Send data stored in the cache to the ePO server in batches starting with the oldest data first.
When throttling of inventory updates is initiated, the Pull Inventory client task is disabled. This indicates that you cannot fetch inventory until throttling resets. Throttling resets 24 hours after the first inventory update for the day is generated. Sometimes inventory generation does not resume after the 24 hour reset interval because of other parameters that govern the threshold. It can take as long as 27 hours to resume the inventory fetch from the endpoint.

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