Applications such as a web browser, Microsoft Office, McAfee Agent, VirusScan console, randomly become unresponsive. Or, the system stops responding at shutdown. This issue occurs when MACC is enabled in an environment with either or both of the following components installed:
- McAfee Agent (MA) 5.0
- McAfee VirusScan Enterprise (VSE) 8.8 Patch 4 Hotfix 929019
This issue occurs with McAfee SysCore (
Mfehidk.sys) version 15.3, which is installed with MA 5.0 or VSE 8.8 Patch 4 Hotfix 929019.
To validate whether you are experiencing the issue described in this article, check the version of
<system drive>\windows\system32\drivers\Mfehidk.sys. The version associated with this issue is 15.3.0.643.
