Supported platforms for McAfee Active Response

Technical Articles ID: KB84473
Last Modified: 6/10/2020

Environment

McAfee Active Response (MAR) 2.x

Summary

As new operating systems or Service Packs are released, the original product guides might not reflect the current support policy for those platforms. Most of the following information is available in the product guide, but some is available only in the Knowledge Base.

Recent updates to this article

Date	Update
June 10, 2020	Link to list of version numbers and release information added.
May 21, 2020	Updated CentOS and Red Hat details in the "Supported client operating systems" section.
April 22, 2020	Updated Supported Endpoint Security (ENS) versions to reflect latest 2.4.3 support for ENS-Linux.
April 15, 2020	Added 2.4.3 information to tables, where needed.
January 23, 2020	Formatted client operating systems table for readability.

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NOTE: Product Release information and version numbers are listed in KB88196.

Contents
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Supported client operating systems

The following table contains the workstation and server operating systems supported for MAR clients. Only the most current versions are included because most customers upgrade to the latest service packs shortly after they are released.
The Trace module is available on Microsoft Windows and macOS (Beta release) systems only.

NOTE: Non-English operating system support was introduced in MAR version 1.1.0.

Operating System	Version	MAR 2.2.x	MAR 2.3.x	MAR 2.4.0	MAR 2.4.1	MAR 2.4.2	MAR 2.4.3
Windows Server 2019	Base	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2016 (64-bit only)	Base	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2012 (64-bit only)	Base, R2, U1	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2008 R2 Enterprise (64-bit only)	SP1	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹
Windows Server 2008 R2 Standard (64-bit only)	SP1	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹
Windows 10 Enterprise (32-bit and 64-bit)	Base³	Yes	Yes	Yes³	Yes³	Yes³	Yes³
Windows 8.1 Enterprise (32-bit and 64-bit)	Base, U1	Yes	Yes	Yes	Yes	Yes	Yes
Windows 8.0 (32-bit and 64-bit)	Base	Yes	Yes	Yes	Yes	Yes	Yes
Windows 7 Enterprise (32-bit and 64-bit)	Up to SP1	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹
Windows 7 Professional (32-bit and 64-bit)	Up to SP1	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹	Yes¹
CentOS (64-bit) Red Hat (64-bit) NOTE: You must install the relevant 32-bit libraries. See: KB89991	6.6 to 7.5 (2.3.0 HF4, 2.4.0 HF1 [RTS] and later)² 7.6 to 7.7 (2.4.3 and later) 6.5 is no longer supported	Yes	Yes	Yes	Yes	Yes	Yes
SUSE	11–12	No	No	Yes	Yes	Yes	Yes
macOS	Catalina (10.15)	No	No	No	No	Yes	Yes
	Mojave (10.14)	No	No	No	Yes	Yes	Yes
	High Sierra (10.13)	Yes	Yes	Yes	Yes	Yes	Yes
	Sierra (10.12)	Yes	Yes	Yes	Yes	No	No
	El Capitan (10.11)	Yes	Yes	Yes	Yes	No	Np

¹ You must install the following Windows updates to support MAR 2.2, 2.3, and 2.4:

Windows 7 x86: https://www.microsoft.com/en-gb/download/details.aspx?id=35903
Windows 7 x64: https://www.microsoft.com/en-us/download/details.aspx?id=35936
Windows Server 2008 R2 x64: https://www.microsoft.com/en-gb/download/details.aspx?id=35857

² RTS is Release to Support.

³ MAR 2.4 supports all Windows 10 releases up to 1809. MAR 2.4.0 HF5 supports all Windows 10 releases up to 1903 (19H1). MAR 2.4.1 and 2.4.2 support up to 1909 (19H2). MAR 2.4.3 supports up to 2004 (20H1).

Supported McAfee ePO server versions

	MAR 2.0	MAR 2.0.1	MAR 2.1.x	MAR 2.2.x	MAR 2.3.x	MAR 2.4.x
ePO 5.10	No	No	No	No	Yes	Yes
ePO 5.9.x	Yes	Yes	Yes	Yes	Yes	Yes
ePO 5.3.x	Yes (ePO 5.3.1.x and later)	Yes (MAR 2.0.1.148 and later, ePO 5.3.1.x and later)	Yes (ePO 5.3.1.x and later)	Yes (ePO 5.3.1 and later)	Yes (ePO 5.3.1 and later)	Yes (ePO 5.3.1 and later)

NOTE: MAR 2.1 and earlier do not support environments where two or more ePO servers have bridged DXL hubs.

Supported McAfee Agent versions

	MAR 2.0.x	MAR 2.1.x	MAR 2.2.x	MAR 2.3.x	MAR 2.4.x
MA 5.6.x	No	No	No	MAR 2.3 HF4 (2.3.0.264)²	MAR 2.4 HF1 and later (2.4.0.176)^{1, 2}
MA 5.0.x	Yes (5.0.3 and later)	Yes (5.0.3 and later)	Windows - 5.0.3 and later Linux – 5.0.5.658 and later macOS – 5.0.4	Windows - 5.0.3 and later Linux – 5.0.5.658 and later macOS – 5.0.5 and later	Windows - 5.0.3 and later Linux – 5.0.5.658 and later macOS – 5.0.5 and later MLOS – 5.0.3 and later
MA 4.x	No	No	No	No	No

¹RTS is Release to Support.
²See KB91003 for known issue regarding incompatibility with MAR 2.3 or 2.4 and MA 5.6.x.

Supported Data Exchange Layer endpoint clients

	MAR 2.0.x	MAR 2.1.x	MAR 2.2.x (See important note below)	MAR 2.3.x	MAR 2.4.x
DXL 6.x	No	No	No	No	Yes
DXL 5.x.x	No	No	No	Yes (HF4)	Yes (HF1 - RTS)¹
DXL 4.x.x	Yes	Yes	Yes	Yes	Yes
DXL 3.x.x	Yes	Yes	Yes	Yes DXL 3.0.x for Windows RS2 and earlier Yes DXL 3.1.0 for Windows RS2 and later	Yes DXL 3.0.x for Windows RS2 and earlier Yes DXL 3.1.0 for Windows RS2 and later

¹RTS is Release to Support.

IMPORTANT: If you install MAR 2.2.0 or later in a multiple ePO server environment, you must upgrade all your DXL components to 4.0. If you are operating in a single-server environment, you only need to update the extensions to 4.0. The reason is because DXL 3.x.x clients are compatible with those versions of MAR, but only in a single ePO server environment.

In a single ePO server environment, you only need to upgrade the DXL extensions to DXL 4.0, while the DXL endpoint clients can remain on DXL 3.x. But, if you have multiple ePO servers deployed, MAR 2.2.0 and later requires that all DXL components are upgraded to DXL 4.0 version.

Use the following table to determine your minimum DXL components based on your ePO environment:

Single McAfee ePO server Environment			Multi-EPO Server
DXL ePO extensions	DXL Endpoint Client	DXL Broker	DXL ePO extensions	DXL Endpoint Client	DXL Broker
4.0.x	3.1.x	3.1.x	4.0.x	4.0.x	4.0.x

NOTE: If you stay on the 3.1.x broker, the Health Status page alerts you have an out-of-date broker. This alert can be disregarded.

Supported web browser versions

	MAR 2.0.x	MAR 2.1.x	MAR 2.2.x	MAR 2.3.x	MAR 2.4.x
Internet Explorer	11 and later	11 and later	11 and later	11 and later	11 and later
Chrome	53 and later	53 and later	53 and later	53 and later	53 and later
Firefox	46 and later	46 and later	46 and later	46 and later	46 and later
Safari (macOS only)	8.0 and later	8.0 and later	8.0 and later	8.0 and later	8.0 and later
Windows Edge	Yes (Windows 10 only)	Yes (Windows 10 only)	Yes (Windows 10 only)	Yes (Windows 10 only)	Yes (Windows 10 only)

Supported McAfee Threat Intelligence Exchange versions

	MAR 2.0.x	MAR 2.1.x	MAR 2.2.x	MAR 2.3.x	MAR 2.4.x
TIE 2.3.x	No	No	No	Yes	Yes
TIE 2.2.x	No	Yes	Yes	Yes	No
TIE 2.1.x	No	Yes	Yes	Yes	No
TIE 2.0.x	Yes	No	No	No	No

Virtual infrastructure software versions

MAR client:
MAR client supports any virtualization solution, assuming the following criteria are met:

MAR client and required dependencies (DXL, MA, Endpoint Security) support the operating system being virtualized.
The virtualization solution is a supported solution from the virtualization solution vendor. So, the solution is not End of Life, beta, or an otherwise unsupported virtualization solution.
The virtualization solution supports the operating system being virtualized. To confirm operating system support, see the virtualization solution documentation.
The virtualization solution runs under full virtualization or paravirt mode, if supported.

MAR Server:

Virtual software	MAR 2.0.x	MAR 2.1.x	MAR 2.2.x	MAR 2.3.x	MAR 2.4.x
VMware ESX/ESXi 5.x and later	Yes	Yes	Yes	Yes	Yes
VMware Workstation 5.0	No	No	No	Yes	Yes
Microsoft Virtual Server 2005 R2 with SP1	No	No	No	No	No
Windows Server 2012 R2 Hyper-V	No	No	No	Yes¹	Yes
Windows Server 2012 Hyper-V	No	No	No	Yes¹	Yes
Windows Server 2008 R2 Hyper-V	No	No	No	Yes¹	No
Windows Server 2008 Hyper-V	No	No	No	Yes¹	No
Citrix XenServer 6.5.0 build 90233c	No	No	No	No	Yes
Citrix XenServer 5.5	No	No	No	No	No

¹ ISO not supported. Requires MAR server install to be deployed via ePO as a product deployment task to CentOS VM hosted in Hyper-V.

Supported Endpoint Security (ENS) versions

	MAR 2.0.x	MAR 2.1.x	MAR 2.2.x	MAR 2.3.x	MAR 2.4.0	MAR 2.4.1	MAR 2.4.2	MAR 2.4.3
ENS 10.7	No	No	No	No	No	No	Yes. NOTE: See KB88196 for issues.	Yes. NOTE: See KB88196 for issues.
ENS 10.6	No	No	Yes¹	Yes	Yes	Yes	Yes	Yes
ENS 10.5.4	Yes	Yes	Yes¹	Yes	Yes	Yes	Yes	Yes
ENS 10.5.3 for RS3	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
ENS 10.5.2	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
ENS 10.5.1	Yes	Yes	Yes	Yes for RS2	Yes for RS2	Yes for RS2	Yes	Yes
ENS 10.2.x	Yes	Yes	Yes	No	No	No	No	No
ENS-TP for MAC 10.2.3	No	No	Yes	Yes	Yes	Yes	No	No
ENS-TP for MAC 10.5.0	No	No	No	Yes	Yes	Yes	No	No
ENS-TP for MAC 10.6.x	No	No	No	No	No	No	Yes	Yes
ENS-Linux 10.2.2	No	No	Yes	Yes	Yes	Yes	No	Yes
ENS-Linux 10.5.0	No	No	No	Yes (HF4)	Yes	Yes	No	Yes
ENS-Linux 10.6.1	No	No	No	No	No	No	No	No
ENS-Linux 10.6.2	No	No	No	No	No	No	No	No
ENS-Linux 10.6.3	No	No	No	No	No	No	No	No
ENS-Linux 10.6.4	No	No	No	No	Yes	Yes	Yes	Yes
ENS-Linux 10.6.5	No	No	No	No	Yes	Yes	Yes	Yes
ENS-Linux 10.6.6	No	No	No	No	Yes	Yes	Yes	Yes
ENS-Linux 10.6.7	No	No	No	No	Yes	Yes	Yes	Yes

¹ See KB90784 for compatibility with MAR 2.2.x and ENS 10.6.

Affected Products

Getting Started
McAfee Active Response 2.x

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