As new operating systems or Service Packs release, the original product guides might not reflect the current support policy for those platforms. Most of the information listed in the following tables is available in the product guide, but some of the information is available only in the Knowledge Center.

Recent updates to this article

Date	Update
May 14, 2021	Updated Windows 10 21H1 and ePO 5.10 update 10 compatibility with EIA.
March 8, 2021	Update the article title.
December 16, 2020	Windows 10 version 20H2 (October 2020 Update)
April 14, 2020	Updated Windows 10 20H1 compatibility with EIA.

Contents
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Supported operating systems

The following table contains the workstation and server operating systems supported for EIA. Only the most current versions are included because most customers upgrade to the latest service packs shortly after they are released.
 

NOTES: McAfee recommends running EIA on systems with at least 2 GB of RAM.
McAfee is committed to delivering support within 30 days of Microsoft announcing their GA release.

Operating System	EIA 2.6.x	EIA 3.2.0, EIA 3.2.1	EIA 3.2.2	EIA 3.2.4
Windows Server 2012 R2 (64-bit)	Yes	Yes	Yes	Yes
Windows Server 2012 (64-bit)	Yes	Yes	Yes	Yes
Windows Server 2016 Standard (64-bit)	No	No	No	No
Windows Server 2019 Standard (64-bit)	No	No	No	Yes
Windows 10 version 20H2 (October 2020 Update)	No	No	Yes	Yes
Windows 10 21H1 (64-bit)	No	No	No	Yes
Windows 10 20H1 (April 2020 Update)	No	No	Yes	Yes
Windows 10 19H1 (May 2019 Update)	No	No	No	No
Windows 10 RS 5 Version 1809 (October 2018 Update)	Yes	Yes	Yes	Yes
Windows 10 Version 1803 (April 2018 Update)	Yes	Yes	Yes	Yes
Windows 10 Version 1709 (Fall Creators Update) and earlier	No	No	No	No

Microsoft ended extended support for Windows XP SP3 on April 8, 2014. For best results and optimal security, upgrade to a supported operating system. See the following KB article for more information: KB78434 - McAfee Enterprise product support for Windows XP SP3 after the end of the Microsoft Extended Support date in April 2014.

Supported ePolicy Orchestrator (ePO) and McAfee Agent (MA) versions

	EIA 2.6.x	EIA 3.2.0	EIA 3.2.1 EIA 3.2.2	EIA 3.2.4
ePO versions	5.9.x	5.10, 5.9.x	5.9.x, 5.10.x (Does not include 5.10.0 Update 10 and later)	5.9.x, 5.10.x, 5.10.0 Update 10
MA versions	4.8.0 Update 2 and later	4.8.0 Update 2 and later	5.x and later	5.x and later

Compatible McAfee products

EIA integrates with the following McAfee products:

 

	EIA 2.6.x	EIA 3.2.x
Endpoint Advanced Suites Installer Versions	3.x and later	3.x and later
ePO Minimum Escalation Requirements (ePO MER) Versions	2.5.5 and later	2.5.5 and later
ePO Virtual Technician Versions	1.1.2 and later	1.1.2 and later
Minimum Escalation Requirements (MER) Versions	3.0 and later	3.0 and later
Network Threat Behavior Analysis Versions	9.1.3.3 and later	9.1.3.12 and later
Network Security Manager Versions	10.1 and later	10.1 and later
Product Improvement Program Versions	1.2 and later	1.2 and later
Virtual Technician Versions	7.6 and later	7.6 and later