As new operating systems or Service Packs release, the original product guides might not reflect the current support policy for these platforms. Most of the information listed in the following tables is available in the product guide, but some of the information is available only in the Knowledge Center.

Recent updates to this article

Date	Update
March 14, 2022	Minor formatting updates. No content changes.

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Supported operating systems

The following table contains the workstation and server operating systems supported for EIA. Only the most current versions are included because most customers upgrade to the latest service packs shortly after they’re released.
 

NOTES: We recommend running EIA on systems with at least 2 GB of RAM.
We’re committed to delivering support within 30 days of Microsoft announcing their GA release.

Operating System	EIA 2.6.x	EIA 3.2.0, EIA 3.2.1	EIA 3.2.2	EIA 3.2.4
Windows Server 2012 R2 (64-bit)	Yes	Yes	Yes	Yes
Windows Server 2012 (64-bit)	Yes	Yes	Yes	Yes
Windows Server 2016 Standard (64-bit)	No	No	No	No
Windows Server 2019 Standard (64-bit)	No	No	No	Yes
Windows 10 version 20H2 (October 2020 Update)	No	No	Yes	Yes
Windows 10 21H1 (64-bit)	No	No	No	Yes
Windows 10 20H1 (April 2020 Update)	No	No	Yes	Yes
Windows 10 19H1 (May 2019 Update)	No	No	No	No
Windows 10 RS 5 Version 1809 (October 2018 Update)	Yes	Yes	Yes	Yes
Windows 10 Version 1803 (April 2018 Update)	Yes	Yes	Yes	Yes
Windows 10 Version 1709 (Fall Creators Update) and earlier	No	No	No	No

Microsoft ended extended support for Windows XP SP3 on April 8, 2014. For best results and optimal security, upgrade to a supported operating system. See the following KB article for more information: KB78434 - Product support for Windows XP SP3 after the end of the Microsoft Extended Support date in April 2014.

Supported ePolicy Orchestrator (ePO) and McAfee Agent (MA) versions

	EIA 2.6.x	EIA 3.2.0	EIA 3.2.1 EIA 3.2.2	EIA 3.2.4
ePO versions	5.9.x	5.10, 5.9.x	5.9.x, 5.10.x (doesn’t include 5.10.0 Update 10 and later)	5.9.x, 5.10.x, 5.10.0 Update 10
MA versions	4.8.0 Update 2 and later	4.8.0 Update 2 and later	5.x and later	5.x and later

Compatible products

EIA integrates with the following products:

 

	EIA 2.6.x	EIA 3.2.x
Endpoint Advanced Suites Installer Versions	3.x and later	3.x and later
ePO Minimum Escalation Requirements (ePO MER) Versions	2.5.5 and later	2.5.5 and later
ePO Virtual Technician Versions	1.1.2 and later	1.1.2 and later
MER Versions	3.0 and later	3.0 and later
Network Threat Behavior Analysis Versions	9.1.3.3 and later	9.1.3.12 and later
Network Security Manager Versions	10.1 and later	10.1 and later
Product Improvement Program Versions	1.2 and later	1.2 and later
Virtual Technician Versions	7.6 and later	7.6 and later