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Signed file or application may fail to run when trusted or authorized by its certificate
Technical Articles ID:   KB84977
Last Modified:  12/10/2015

Environment

McAfee Application Control (MAC) 6.2.0, 6.1.3
Windows (all supported versions)

Problem

Background: 
MAC supports authorizing of a file or application based on:
  • Name
  • Path
  • Checksum
  • Certificate - Certificate-based authorization is applicable to a signed file or application and allowed if the certificate is added to the Solidcore certificate store (<installation_directory>\certificates folder).
Issue:
With MAC 6.1.3 and 6.2.0, you may observe a denial of execution for a file or application that is trusted or authorized by its certificate.

Cause

The Solidcore certificate store (<installation_directory>\certificates folder) does not exist.

Solution

The issue is resolved in MAC 6.1.3.419 and MAC 6.2.0.458.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Workaround

  1. Switch to Update mode.
  2. Create a folder named certificates in the MAC installation directory.
  3. Configure the certificate as trusted or add the certificate to the certificate store.
  4. End Update mode.

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