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Signed file or application may fail to run when trusted or authorized by its certificate
Technical Articles ID:   KB84977
Last Modified:  12/10/2015


McAfee Application Control (MAC) 6.2.0, 6.1.3
Windows (all supported versions)


MAC supports authorizing of a file or application based on:
  • Name
  • Path
  • Checksum
  • Certificate - Certificate-based authorization is applicable to a signed file or application and allowed if the certificate is added to the Solidcore certificate store (<installation_directory>\certificates folder).
With MAC 6.1.3 and 6.2.0, you may observe a denial of execution for a file or application that is trusted or authorized by its certificate.


The Solidcore certificate store (<installation_directory>\certificates folder) does not exist.


The issue is resolved in MAC and MAC

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.


  1. Switch to Update mode.
  2. Create a folder named certificates in the MAC installation directory.
  3. Configure the certificate as trusted or add the certificate to the certificate store.
  4. End Update mode.

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