Loading...

Knowledge Center

Are you a home/consumer customer? Visit the Home/Consumer Support Site

Data Loss Prevention Endpoint is unable to manage JPG or JPEG files

Technical Articles ID: KB85179
Last Modified: 12/22/2021

Environment

McAfee Data Loss Prevention (DLP) Endpoint 11.x

For supported environments, see KB68147 - Supported platforms for Data Loss Prevention Endpoint.

Problem

When a Printing Protection rule to block or monitor JPEG and JPG files is configured and enforced, the DLP agent takes no action.

Solution

To enforce the policy:

Log on to the ePolicy Orchestrator (ePO) console.
Click Menu, Data Protection, DLP Policy Manager.
Under the Definitions section, click Application Templates.
Click Actions and click New Item.
Name the definition.
Select Original executable file name.
In Value, type dllhost.exe and then click OK.
Click Save to save the template.
Add the rule to a printing protection policy.
Apply the policy.
Perform an agent wake-up or Collect and Send Props.

Affected Products

Data Loss Prevention Endpoint 11.6.x
Data Loss Prevention Endpoint 11.4.x (EOL)

Languages:

This article is available in the following languages:

English United States
Spanish Spain
French
Italian
Japanese
Portuguese Brasileiro