The issue occurs only when you define regex/dictionary for a phone number in the HTML page:
03-0000-0000. For some content, the rule works well. In this instance, the rule does not match the phone number because the character used for the dash in the user interface does not match the character used in the browser when printing.
There are two unicode characters that look similar: the
HYPHEN-MINUS and the
SOFT HYPHEN. Both of these characters resemble a dash. For more information about unicode characters, see the following links:
When a phone number is inserted in the DLP user interface, the default dash character is HYPHEN-MINUS. If the document is printed from Internet Explorer version 9 and later, the character is printed as a SOFT HYPHEN. In this scenario, the regex does not match.
