MMS service fails to start the VTP service (mfevtp.exe)
技術的な記事 ID:
KB85270
最終更新: 10/19/2020
最終更新: 10/19/2020
MMS service fails to start the VTP service (mfevtp.exe)
技術的な記事 ID:
KB85270
最終更新: 10/19/2020 環境McAfee Host Intrusion Prevention (Host IPS) 8.0
問題Host IPS 8.0 installation fails; the MMS service does not start.
The relevant SysCore installation log includes the following lines: [11:31:32:875] - ERROR! StartMMSService failed. GetLastError()=1067 [11:31:32:875] - StartMMSService: exit=0 [2]0B30.0B50::10/26/2015-21:59:31.645 [mfeavf]FileCacheRead: found match for 56704edbafad7001 [2]0B30.0B50::10/26/2015-21:59:31.645 [hidlink]ValidateAndObtainTrustedPrivilegesCached: cache result checked 1 (valid 0 trusted 0 chained 0) [2]0B30.0B50::10/26/2015-21:59:31.645 [hidlink]ValidateAndObtainTrustedPrivileges: got cache result [2]0B30.0B50::10/26/2015-21:59:31.645 [hidlink]PE FFFFFA80090E0B10 PID 0000000000000B30 failed validation! [2]0B30.0B50::10/26/2015-21:59:31.645 [hidlink]IsProcessTrusted: MainPrivs 0 requested 1 [2]0B30.0B50::10/26/2015-21:59:31.645 [hidlink]IsProcessTrusted PE FFFFFA80090E0B10 PID 0000000000000B30 Validation 1 Privs 0 RPriv 1 (effective: main 1 any 0 async 0 allow_fail 1 retval 0) [2]0B30.0B50::10/26/2015-21:59:31.645 [mfeaack]WARNING: non-trusted process 0000000000000B30 tried to execute privileged IOCTL 10 [2]0B30.0B50::10/26/2015-21:59:31.645 [mfeaaca]AAC_IOCTL_REGISTER_PP failed with error 5(ERROR_ACCESS_DENIED) 5 原因Mfevtps.exe is being cached as untrusted, causing the MMS service to fail to start the VTP service.
解決策
This issue is resolved in Host IPS 8.0 McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.
NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. 回避策In an upgrade scenario, reset the VTP cache before trying a
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